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intelligent Workload Distribution

intelligent Workload Distribution

intelligent Workload Distribution 8.5 Deployment Guide
New Features by Release
Systems, Platforms and Compatibilities Summary
iWD Solution Architecture for 8.5.0
Migration to 8.5.0
Deployment Overview
Installation Phase Overview
System Configuration Phase Overview
Business Logic Configuration Phase Overview
Installation
Preparing for Installation
Interaction Server Configuration
Installing/Removing the iWD GAX Plug-in (including Language Packs)
Installing Genesys Rules System
Installing Runtime Node
Installing IWD Manager
Enabling/Disabling ADDP Connections
Creating the (Tenant and) Solution in iWD GAX Plugin
Working with Integrated Capture Points
IWD Setup Utility
Stat Server Extensions
Logging
Preparing iWD For Use With Genesys Social Engagement
Installing/Removing Language Packs
IWD Troubleshooting
Support for RHEL 64-bit Platforms
Blocked Lookup Tables
Configuration
IWD Manager Configuration
Roles and Privileges in GAX
IWD GAX Plug-in Configuration
IWD Services
IWD Reporting
Customer and Partner Translation
High Availability

Other guides

iWD Data Mart Reference Guide
iWD Overview
iWD and GRS
iWD Manager Help
iWD GAX Plugin Help
Working with the iWD Business Process in IRD
Best Practice Overview
Task Attributes and Interaction Properties
Using the ACME Sample Application

9.0.0 8.5.1 8.5.0

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This page was last edited on February 16, 2015, at 10:02.

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