Genesys Engage
intelligent Workload Distribution
System Guides / Release Notes / Other
Best Practices and White Papers
Genesys Configuration Options
Genesys Glossary
Genesys Use Cases
Release Notes
System-Level Guides
Genesys Engage cloud
Genesys Engage cloud
Designer
Genesys Portal
Desktops and Gplus Adapters
Composer
Genesys Agent Scripting
Genesys Desktop
Genesys Rules System
Genesys Softphone
Gplus Adapters
Interaction Workspace
Web Services and Applications
Workspace Desktop Edition
Workspace Web Edition
Framework
Genesys Administrator
Load Distribution Server
Management Framework
Multimedia Connector for Skype for Business
SIP Cluster
SIP Feature Server
SIP Server
SIP Voicemail
T-Servers
Digital
Genesys Engage Digital (eServices)
Genesys Callback
Genesys Co-browse
Genesys Widgets
Genesys Web Engagement
Genesys WebRTC Service
intelligent Workload Distribution
Knowledge Center
Universal Contact Server
Outbound
CX Contact
Engage
Genesys SMS Aggregation Service
Outbound Contact
Outbound Contact Expert
Reporting and Analytics
CC Analyzer/CCPulse+
Genesys Customer Experience Insights
Genesys Info Mart
Genesys Interactive Insights
Interaction Concentrator
Genesys Predictive Routing
License Reporting Manager
Pulse
Pulse Advisors
Performance Management Advisors
Real-Time Metrics Engine
Reporting and Analytics Aggregates
Reporting Templates
Routing
Composer
Orchestration Server
Universal Routing
SDKs
Genesys Interaction SDK
Genesys Mobile Engagement
Genesys SDKs
Platform SDK
Simulator Test Toolkit
SIP Endpoint SDK
Support
Genesys Care (Support)
Voice Self Service
Composer
Genesys Intelligent Automation
Genesys Voice Platform
IVR Interface Option
Workforce Engagement Management
Genesys Interaction Recording
Genesys Skills Management
Genesys Performance DNA
Genesys Training Manager
Genesys Interaction Analytics (GIA)
Genesys Decisions
Workforce Management
Other Products
Context Services
Conversation Manager
Cloud CTI
Decisions
Genesys Quality Management
Microsoft Skype for Business
Social Engagement
UC Connector
CX Evolution
EX Engage Connector
intelligent Workload Distribution
iWD Data Mart Reference Guide
IWD Overview
IWD Reporting
IWD Statistics
IWD Task Attributes
IWD Data Mart Schema
Fact Tables
Core Fact Tables
TASK_FACT Tables
TASK_WORK_FACT Tables
TASK_EVENT_FACT Tables
Aggregate Tables
TASK_AGE_FACT Aggregate
TASK_AGENT_FACT Aggregate
TASK_CLASSIF_FACT Aggregate
TASK_CAPT_FACT Aggregate
TASK_QUEUE_FACT Aggregate
iWD Dimension Tables
AGE Dimension
AGENT Dimension
BUSINESS_VALUE Dimension
CAPTURE_POINT Dimension
CATEGORY Dimension
CUSTOM_DIM Dimension
CUSTOMER Dimension
CUSTOMER_SEGMENT Dimension
DATE_TIME Dimension
DEPARTMENT Dimension
DISTRIBUTION_POINT Dimension
EVENT_DATE Dimension
EVENT_TIME Dimension
MEDIA_CHANNEL Dimension
METRIC Dimension
PRIORITY Dimension
PROCESS Dimension
PRODUCT Dimension
QUEUE Dimension
QUEUE_TARGET Dimension
RESULT_CODE Dimension
SKILL Dimension
SOLUTION Dimension
SOURCE_PROCESS Dimension
SOURCE_TENANT Dimension
STATUS Dimension
TASK_EVENT_TYPE Dimension
TENANT Dimension
TIMEZONE Dimension
iWD System Tables
ETL_AUDIT System
ETL_CUSTOM_MAP System
iWD Views
Bus Matrices
IWD ETL Jobs
Using the Kettle ETL Tool
Customizing IWD
Composition of IWD Statistics and Aggregates
Activating IWD Aggregate Plugins
Customization Example
Other guides
iWD Deployment Guide
iWD Overview
iWD and GRS
iWD Manager Help
iWD GAX Plugin Help
Working with the iWD Business Process in IRD
Best Practice Overview
Task Attributes and Interaction Properties
Using the ACME Sample Application
/
IWD Data Mart Schema
/
iWD System Tables
9.0.0
8.5.1
8.5.0
8.1.0
Jump to:
navigation
,
search
iWD System Tables
iWD Data Mart includes two system tables:
ETL_AUDIT
ETL_CUSTOM_MAP
TIMEZONE Dimension
ETL_AUDIT System
This page was last edited on October 1, 2014, at 11:22.
Comments or questions about this documentation?
Contact us
for support!