﻿0100
FILENAME:MasterData.xml	MD5:8111751105745682718979101657611312270114897012048656161	SHA-1:7483102115105518111747102106875656484355746986102811147278847961	
FILENAME:readme.txt	MD5:10412177111119111105868256827976122677985658387113666161	SHA-1:72978166478710298118838311288751056510568119111815010112251886861	
FILENAME:accessing_the_supervisor_work_area.htm	MD5:68758011910255651196757471075165110767583798482656161	SHA-1:49808910082103901148499111111867770103118103118477710775691161147361	
FILENAME:actionsbutton.gif	MD5:11312298731216569471111058283991181181005152547175666161	SHA-1:739911050881187851985347108671056889677879116676911211081537761	
FILENAME:actions_button_alone.gif	MD5:12047991188965116791167354786812156865056118105112656161	SHA-1:501157111910747888110210054791037871887911179102874868102801197761	
FILENAME:actions_overview.htm	MD5:538875821039875847711354471116611474102119766949686161	SHA-1:5497101112876949541037480101871225643478199112837275119109507061	
FILENAME:adding_new_agents.htm	MD5:67901215788874756717147971015586698455558487656161	SHA-1:97529982495081481225199115727311577908410371501055612183507161	
FILENAME:administration_tasks_overview.htm	MD5:1217872989967864856115656684101708689768249118656161	SHA-1:10557711001207010355517571497011711950113101971148599778984717561	
FILENAME:advancedsort.gif	MD5:1071087154103899956112857210947122110819073894867656161	SHA-1:48909811143548150661011025790578883875179118687710275841017661	
FILENAME:agentpropertiestab.gif	MD5:10510372699999116104818048685510086120477411148115656161	SHA-1:699988114107741091218571113881019810672526711069505450991051107661	
FILENAME:agents_and_places.htm	MD5:9799104658011989109100114110806680556549496710580686161	SHA-1:8671498181777065768011352101119795211383981117710889117118756561	
FILENAME:agent_logout_control.htm	MD5:82745185891055677765075109721078310067658089119666161	SHA-1:5590978611310911711511998110657752497711356478581103839865667161	
FILENAME:agent_management_tasks_overview.htm	MD5:10081478111456114531219711411597867956107977912270656161	SHA-1:10678112121100855680112491227553755187121496873901015110281886661	
FILENAME:aggregate_alarm_levels.htm	MD5:547610610510511110472535643747455724312179818748656161	SHA-1:10887778475521181077510681112112101988857105471025110411072571147761	
FILENAME:alarmsiconhoverhelp.gif	MD5:1148485122705110510550811178647899010283891148572666161	SHA-1:11111154111767711152111894811770109708654111114122108118113120721087361	
FILENAME:alarm_notification_via_email_overview.htm	MD5:491109054111121861004811710910971726989118771215247676161	SHA-1:774311311266906965974812156758489122688210912210247561011121146761	
FILENAME:annexeditor.gif	MD5:508290100109704767908710751827466105102104667067686161	SHA-1:785471765380795665678711847824910672555610211873541141141076761	
FILENAME:applying_actions.htm	MD5:97768650118881081131151121141031006710148106804783107666161	SHA-1:51435111166897953667110878494350651131045147825710149731137961	
FILENAME:assigncapacityrule.gif	MD5:75818585787211811210211182120109681211014343105113121666161	SHA-1:106657551115120481021011107266711185169991041131085176498782717261	
FILENAME:assigning-removing_agent_login_id.htm	MD5:10673737084681064380114541001001121211017153109106114656161	SHA-1:1016698106567469888111857771015489111577510410412297536965857761	
FILENAME:assigning_action_templates_to_users.htm	MD5:12073471191001181071205672431051191181161046547719948656161	SHA-1:994389988810472841141121001029776738282999949908511586811118061	
FILENAME:assigning_capacity_rules.htm	MD5:1207389651101201135473769870511065551110106538875656161	SHA-1:1085582807647117105695570558910347122108101724912185731131111086861	
FILENAME:assigning_email_notification_lists_to_objects.htm	MD5:781001126983105758871531141211027350811081217978106686161	SHA-1:7747109111114971137474781198172101811121227852101871186811870437761	
FILENAME:assigning_quick_dashboard_templates_to_users.htm	MD5:116757010979685068111861071211199810810169734911773676161	SHA-1:881205712070122103821157273671188481999067112102106687581103877861	
FILENAME:assigning_thresholds_to_objects.htm	MD5:101115571085710810468791009889559068688950784849686161	SHA-1:8110111211785871217186561028281577755651076576881197010774707761	
FILENAME:assigning_view_profile_templates_to_supervisors.htm	MD5:99908379816511048116110111112117541071077710473119109666161	SHA-1:1205197112891067011186676869105801111218811654115118804378801107061	
FILENAME:assignskilllevel.gif	MD5:881217257761055210311167986988106791145752559887656161	SHA-1:12011982111831156652115481148970117104541088348835212110611689986561	
FILENAME:assignskilltoagents.gif	MD5:1061041016668845711712089100438977788182564810688676161	SHA-1:76508474507073111755050659011676104100521177956120891101051177361	
FILENAME:assigntogroupsremovefromgroups.gif	MD5:105801054710386508211011556112106113119106101811107878666161	SHA-1:5110778894972121985584579711010910110857114120505610684122101567761	
FILENAME:assign_supervisor_administrator_permissions_dialog_01.gif	MD5:11211880110991037311110810079781151097856977088115116686161	SHA-1:106977810297991074348831067166121115121517512110297514767109996561	
FILENAME:basic_tasks_overview.htm	MD5:11868994956777478101551046579122561208810080111117686161	SHA-1:4310749788698898412079691211188665801074910443715280541091216861	
FILENAME:basic_view_administration_tasks_overview.htm	MD5:8987795511990110771067776849911643121108117705086656161	SHA-1:7410611053791049051744969109110576577845111610051777356106877861	
FILENAME:changeslicesize.gif	MD5:79110121908711971989783824712010757116701051125272656161	SHA-1:845667814982471226990691121151108287113905697878312111770886761	
FILENAME:changing_agent_properties.htm	MD5:6798561038655734970567156765011047113707811650686161	SHA-1:1228857795783103977684981076855115108105731155676848049108667761	
FILENAME:changing_agent_properties_overview.htm	MD5:1057669114895567105114117767510857887547567010177676161	SHA-1:11799546980106103111119988284547311565101976510647113729789486861	
FILENAME:chat_monitoring.htm	MD5:7410443881131011076810612089674812275109113904766111666161	SHA-1:12170801131098610275119109574711498100119103818566102496889100887361	
FILENAME:choosing_filter_window_criteria.htm	MD5:89116521098910143818268546669988557805670104109676161	SHA-1:118104116485211156727777741107676728798105120116115104988651807061	
FILENAME:configuring_supervisor_permissions.htm	MD5:85675285100897988119116111119517797112677386117116676161	SHA-1:11398109122805187112110771011015457838777777311277108551051201036961	
FILENAME:create_new_btn_assign_threshold_template_dialog.gif	MD5:5452655312274104103501041229910972857180118110116118666161	SHA-1:5169481148588120838169878489521099084431145177728212288976661	
FILENAME:create_new_template_assign_threshold_template_dialog.gif	MD5:7478741121086598981146856538011112290695010649109686161	SHA-1:116115101546881103110559010110783817586112897069107811221141181016961	
FILENAME:cshdat_robohelp.htm	MD5:10483101806985856983116515710511112188971179781112666161	SHA-1:114868310180815074547054566748113106706971110110504878741048061	
FILENAME:cshdat_webhelp.htm	MD5:10311910211382122558677106907289102557373115874788686161	SHA-1:49103488611083481058711683885712111673117971155210352488547507461	
FILENAME:customizing_quick_dashboard.htm	MD5:84538878761121128910086431131227310582686510784119676161	SHA-1:82771176980687571115477884881098580438672717610910389101676861	
FILENAME:defining_action_templates.htm	MD5:5411470899771718465901098984111111876811310083121676161	SHA-1:831141084710197688875122100481191091221064811467107551221014853847561	
FILENAME:defining_and_applying_a_new_filter.htm	MD5:99561207810783103117491057111150111757990109576580656161	SHA-1:498550112531201165311756901137979115971131011095174729788103477561	
FILENAME:defining_email_notification_lists.htm	MD5:5766875610649751096784835370112701155051477489656161	SHA-1:5471121554348658089901075698846711076815668661008248108686861	
FILENAME:defining_media_lists.htm	MD5:481049877575182907998116881225789838882104120105686161	SHA-1:77117711077567741159911680741121071075176115707611372897086716661	
FILENAME:defining_object_sets.htm	MD5:72895254689010277557151119806985120988812011349666161	SHA-1:65514910876107547711711911010288112996565991198469695352801046561	
FILENAME:defining_server_level_settings.htm	MD5:431171211057190496688861131067911389116111561097489656161	SHA-1:10212011243115995668831124911511754110691007911343757376481161136861	
FILENAME:defining_statistics.htm	MD5:102691045310176112104797310185785083498710211410787676161	SHA-1:517512111611970695087811111039810666109122113651125799697979726861	
FILENAME:defining_testing_basic_configuration.htm	MD5:89825487113848799107541177012286109117794875102105656161	SHA-1:1037148841226511766106997097658684737284995483727112180847261	
FILENAME:defining_testing_production_configuration.htm	MD5:6853844849898711710471888311110085981165575100117656161	SHA-1:11457699911665996553577378778811655681191128276498011375757261	
FILENAME:defining_threshold_templates.htm	MD5:8610371821081087976114110545799531097997106747549656161	SHA-1:7051122906690751117010410111711011910611252109664870114100821221076861	
FILENAME:defining_view_profile_templates.htm	MD5:5466838967994752977212210083106112971118711553110686161	SHA-1:53103905089116807280106105724387831161215012075815012072111817161	
FILENAME:defining_view_templates.htm	MD5:5410588687080897611710988103719053577911810810567666161	SHA-1:1005268103438283477488521104311365895783105507965971091111147561	
FILENAME:deleting_agents.htm	MD5:831036698539968120104113508388105106102821021227382676161	SHA-1:7611290498081108110898010210910268976577471128397908583991016661	
FILENAME:displaying_object_details.htm	MD5:651071096853116786677103115761151087574103701174853676161	SHA-1:8768901121215480869911798121104781074389105109677350759748666561	
FILENAME:displaying_object_lists_and_objects_overview.htm	MD5:9010899116691191001191031098343122891091047790114117100676161	SHA-1:736889836711152821127757798511911799115498811073831219890857261	
FILENAME:displaying_summary_windows.htm	MD5:48855111911683808749112528678111494798112878648666161	SHA-1:865351715782977083708010410410898119117115101471068212149551136861	
FILENAME:editattacheddata.gif	MD5:101785351511181045410085791205066728148791108051686161	SHA-1:97751106973481181097311477564790117565697831011118979113121797961	
FILENAME:editing_attached_data.htm	MD5:69501075681117977467112501181107077114113739911755656161	SHA-1:50521058911511010680506956481055211182651204977906811379431057961	
FILENAME:editing_the_agent_annex.htm	MD5:8172827512143119114821147410370108756647118107119121686161	SHA-1:844949116675411053116704778681191161011119012110879727585112507661	
FILENAME:ehlpdhtm.js	MD5:106122981131211049711771978778487611755521099870115656161	SHA-1:87721007212174107101116105122721071008711610481539972861118674487261	
FILENAME:email_management_tasks_overview.htm	MD5:878043557455997980759877971016687701099788110656161	SHA-1:10883684351549811055658654755011711480117110115809011610987697561	
FILENAME:enabling_and_disabling_agents.htm	MD5:481047190104109704710875661208587481205712011911151666161	SHA-1:471041131001207847114496911612112297801158311397100102115435573797661	
FILENAME:example_alarm_views.htm	MD5:103551141028952103109109113794965696610611310310598114676161	SHA-1:9879671188411579651199712074701021011119765102741216650121101697161	
FILENAME:example_customer_views_overview.htm	MD5:74488779545056491097710350778268119102529711354686161	SHA-1:83111887111397984810711411365739872891178212010974108103841051127561	
FILENAME:example_email_screens.htm	MD5:751117511211099481121037374471197310110812111257120103686161	SHA-1:788810665651201058676108105518848112557953727810467117711131076561	
FILENAME:example_open_media_screens.htm	MD5:75867379677110911610856114108511157483771151136986666161	SHA-1:8179548210470528689668777106971141215750671117711011710778797761	
FILENAME:filteradvanced.gif	MD5:5665109498674864968986653781007911679737610199686161	SHA-1:85117112545411667991157097878799109788188818197114117104122997861	
FILENAME:filteradvancedinteractions.bmp	MD5:10112010011310953100661207079711071001204878116508352686161	SHA-1:805411857907943905398997282119805512011212169488212211083657361	
FILENAME:filteradvanced_new.bmp	MD5:1081201067710174498111549758677112106735174848554656161	SHA-1:1001035467521056910610410054116761175510110350727610656818267526961	
FILENAME:filterbasic.gif	MD5:8810876688811573668679891011081181227890871067978686161	SHA-1:76545190102675686531147481718966102101738152107497011467707561	
FILENAME:filterbasicinteractions.bmp	MD5:86859043548073100699888854389798187475777119656161	SHA-1:5277854383661056786112481107810186110826797571037910487551077461	
FILENAME:filtering_interaction_lists_overview.htm	MD5:51114565676697453791191226811911011784651106753119686161	SHA-1:11112282827068117116651177610152112688480987250104107108111119477761	
FILENAME:filterlist.gif	MD5:5177113120102868951118117857111511510311811111811568117686161	SHA-1:65851118580541027475106471131187010043110108798111610710510969876561	
FILENAME:filteropen.gif	MD5:431027555111891199712275834310668668251117848687656161	SHA-1:838565509010848977698861188070107729711481114671204378122667561	
FILENAME:filtersavecopyrename.gif	MD5:8512111580481124857471111017910011048103847074101106676161	SHA-1:791028543981141067269656784103525367439952114118848181991197161	
FILENAME:findadvanced.gif	MD5:5148547055541191171027210990746611549867799102120686161	SHA-1:53821131139787524911010866681227411172103113501187454815065558061	
FILENAME:findbasic.gif	MD5:10487112122486610589976910478104114110881037110156108656161	SHA-1:4967747881119571051155766996552755753734811349881207375657861	
FILENAME:finding_objects.htm	MD5:9711453877452101111871021131018011078119661141095685656161	SHA-1:70122112541199910866121775611011552777584116814811910311581991056761	
FILENAME:genesys3-01-01.css	MD5:10378507610210790744753751018910810911211055119108119656161	SHA-1:50103851064911010349109856790781101061018147110107811178710966717261	
FILENAME:genesys3-01-01_ns.css	MD5:834356537611887724397875211885104103117795666103666161	SHA-1:10554511181081127411350814389831136911312272538010389100111102997861	
FILENAME:gotoentry.gif	MD5:834766111114114827410311877677147119113861011107048656161	SHA-1:6984826610087901145152491091117497988190721065779558371656561	
FILENAME:groups.htm	MD5:68116116488177831195711911397678986108486911210975656161	SHA-1:112831228783117831227111812080477051122109122881171101048578117836961	
FILENAME:immediacy_of_updates.htm	MD5:6897111881107647657574100118818150781171035212254686161	SHA-1:10943116101749848776971818988511005479971177210590102471141067861	
FILENAME:instant_messaging_monitoring.htm	MD5:7611590805078561041088810112210476110110681119057115676161	SHA-1:105987411210957121105729871565765439849110809910570775069548061	
FILENAME:interaction_management_tasks.htm	MD5:797799976880815578505684121113821181221148112048686161	SHA-1:11167116781111088489668157491065510012111312073101122895211843667861	
FILENAME:interaction_management_tasks_overview.htm	MD5:1015271101651078799548511471101851085711268437189666161	SHA-1:1121021227312167977310697111518082651051011221059774498285107977861	
FILENAME:interaction_queues.htm	MD5:1066587106117481107369117976897104669768551055657676161	SHA-1:11351668285837110568115516998104808610110111267121671227382667661	
FILENAME:introduction_overview.htm	MD5:1169748112699048751041045082741164885102531178252676161	SHA-1:90861205612251106103110987111010297858612154994312188998579536961	
FILENAME:introduction_to_macros.htm	MD5:101797490521129810055105104661209810210757120827299656161	SHA-1:6881109687856537998115475066691058912178114677710110756103817061	
FILENAME:keyboard_shortcuts.htm	MD5:4911256116112858811674871055772847810873708080106676161	SHA-1:7611710155112120116891078297748488117105521036698811159910174817461	
FILENAME:loading_a_quick_dashboard.htm	MD5:515611910682798711611811284701141124311171736512269686161	SHA-1:568373475553709785809948116524911480120107110655512011488567461	
FILENAME:loadquickdashboard.gif	MD5:47100116991009074521108983101121511037477558410486656161	SHA-1:10311189734966100821136911947821097771981141148110174687275737561	
FILENAME:loadquickdashboardadmin.gif	MD5:4871821145176569011610110454105861054788777610665656161	SHA-1:72505778655284488177708675741041224710185110815171751051007761	
FILENAME:locking_and_unlocking_interactions.htm	MD5:564910210187867410376691211041159910771749710312265656161	SHA-1:49121821101198257115107725766488510510311685755465818986991037661	
FILENAME:macro-new.gif	MD5:72748212090981107589116821201064857107116997311698676161	SHA-1:110731021038366103736711772891181141114387771215384122816755797861	
FILENAME:macrolist.gif	MD5:496511779886969110112115120111531201195565120113118110676161	SHA-1:12253677611266106727011373113115571141198147861111081136597121887561	
FILENAME:maintaining_synchronization_overview.htm	MD5:1021185652106804310668664911247431118377761125556676161	SHA-1:841137183119487981735071527070678447561061064911475121107537561	
FILENAME:mainviewalarmscollection.gif	MD5:7887106534811781721087611655118122971131121218911365676161	SHA-1:119120835610554535168831045483101116761131191137710410511183821107961	
FILENAME:mainviewallalarms.gif	MD5:120107537211767105109476873551144856721061054712299656161	SHA-1:8452120805749431029077871228610680671026510749106861017689517361	
FILENAME:mainviewemailattacheddatatab.gif	MD5:431021149075871119748651097680848410969531218847666161	SHA-1:7376102995383817156758610812243106807911185111651226612190797261	
FILENAME:mainviewemailattachmentstab.gif	MD5:12211211586113106547112212166557611053829011384105120656161	SHA-1:81102565749791085010611350505182112122781091081178588799954707661	
FILENAME:mainviewemailemails-new.gif	MD5:86854766681006875100118111116100109838368651015679686161	SHA-1:1135286837510589118121111105431118988102109115695310648119119821047161	
FILENAME:mainviewemailqueues.gif	MD5:120821035649781024366656978529774981117712290104676161	SHA-1:1014352577097897411877731011081068697841208512165507210179826961	
FILENAME:mainviewfax.bmp	MD5:11570907512066691066610577857110356114571041225657666161	SHA-1:1107910210869996789121769011711782787011610568908543571051141186561	
FILENAME:mainviewnumbered.gif	MD5:8799995043821181215587110981204948728674479051676161	SHA-1:9971695281681147911389874352785773796912273971071066852997061	
FILENAME:mainviewskills.gif	MD5:8610411055658611510666579710510274758582113115107109656161	SHA-1:49878256791025448571024811280110113765598120868970661191121126961	
FILENAME:mainviewsms.bmp	MD5:471211136911883727669658371471191111138383678970656161	SHA-1:1165010855508868120788385887649729911311610299106488467108857661	
FILENAME:major_areas_and_controls.htm	MD5:1181108870728870436612048113696610711211397534380656161	SHA-1:5511779103110567511599431167481705682826683528469978980827961	
FILENAME:manageagentgroupmembershipagent.gif	MD5:11777577477107755173118114122811091118698107548573656161	SHA-1:7150528911177798279498910677113106884810212167875567831031087261	
FILENAME:managing_agent_group_membership.htm	MD5:70728848120112107476611010210912055106100105669710267686161	SHA-1:6881103106100107528011790120100745010211487526771555568118112847861	
FILENAME:managing_login_ids_at_agent_level.htm	MD5:578850476780575611112055997511910512168777211455666161	SHA-1:7597111826610912050538812210056654977105506910710011110298831086961	
FILENAME:managing_login_ids_at_switch_level.htm	MD5:651081141205557111785179106108748282721121111027380676161	SHA-1:11612097508288731208311673708857574777110121661051107710351887461	
FILENAME:managing_login_ids_overview.htm	MD5:80874887115547048101109711088174866756998812148666161	SHA-1:1101191196765504910410183105434378707388122738450861147282846661	
FILENAME:managing_skills_at_the_organization_level.htm	MD5:555451691169081711045411353771211078677891014951686161	SHA-1:5787699943891091121071061015211168100837679529910185885665876961	
FILENAME:managing_skills_of_an_individual_agent.htm	MD5:1141054798101537372708710087105120438877761014767666161	SHA-1:112978875103981165110411375777712073109981074811049107978978837661	
FILENAME:managing_skills_of_multiple_agents.htm	MD5:11454108977486122718470526672110868599111848876666161	SHA-1:6752531001198178114746690998978481137311878906676744866866561	
FILENAME:managing_skills_overview.htm	MD5:976577705584885410469551207752121102781041196682686161	SHA-1:5255798980761226974114568380851228774564810575120781211191056561	
FILENAME:managing_spam.htm	MD5:85478210688778011012251112681148598701021207410586656161	SHA-1:1226674869751661017988121100113120524343831168956784710589667161	
FILENAME:modifying_the_currently_applied_filter.htm	MD5:541195468811028250110115751141046571817351986884676161	SHA-1:108864355881171041098448109108861165172685382999889121106114787861	
FILENAME:monitoring_scope.htm	MD5:1221025011583104110495190101858867865672721008881686161	SHA-1:1195286121815174115109104102105788610682675589761105373111115556861	
FILENAME:movetoqueue.gif	MD5:72106438078875110412172120541031048256901054811170676161	SHA-1:1088057105438475114108105781065375669990825511479101818682476761	
FILENAME:movetoworkbin.gif	MD5:871217611153487950485471108112571027790847674115656161	SHA-1:4874807299119758871659970516897120871179865111745349551047761	
FILENAME:moving_interactions.htm	MD5:12211250535599758955545686112995310310289977070656161	SHA-1:55691185312182437149501218479531056788435386118518970881106561	
FILENAME:navigation_controls.htm	MD5:1165412285898610386110677153531051106770431157357676161	SHA-1:847286981027711750106651225511973122106487355112727410752118807561	
FILENAME:navigation_scenario.htm	MD5:9075815168861026772786543727751112431215179104676161	SHA-1:8111670796611187491126951100100826997114103108741131229773110497061	
FILENAME:newagent.gif	MD5:99795112284781001171228247741215397112105117895578666161	SHA-1:5312211665120557986879810411175795576527311687113991109853817661	
FILENAME:object_lists.htm	MD5:12255681031014387561091117556744911410783105549083676161	SHA-1:118104978510356908274104577475113571108611911010385101517571857561	
FILENAME:object_sets_view_templates.htm	MD5:758110611788689910110768901171116771101116671205457656161	SHA-1:1177811212247795488100761189997519870864988108658611575541196861	
FILENAME:object_set_wizard.htm	MD5:7797104105798589561099012047569982103708685114107666161	SHA-1:431085311555971037483109718410211254695410568117977811011073546561	
FILENAME:open_quick_dashboard_template_window.htm	MD5:557385116795111597117516712181111100116681074911854656161	SHA-1:105117518779107488484707010910684110101103431146510573995469877361	
FILENAME:overview_supervisor.htm	MD5:52881001131111141041084874871029712051117118651045766656161	SHA-1:110541166977102691011125310610312111799104536850114111971191181141016561	
FILENAME:performing_content_analysis_on_email.htm	MD5:6811775106103728210610412180991101165671108881186775686161	SHA-1:1115211412212170784387107116571151098410987825750907510767103437161	
FILENAME:printing_object_lists_and_objects.htm	MD5:66111835410476431217410011711851831068369658176117656161	SHA-1:111764311448431076911871896810348104121711107882897243112120826961	
FILENAME:properties_tab_settings.htm	MD5:50544910367106511094871114519890551141221141024985656161	SHA-1:891001031104710312110689697290901087888104115845251491079784696561	
FILENAME:queues_and_routing_points.htm	MD5:1208556122119107491144355831025511911311247995411269686161	SHA-1:1086668115667011111111765788410710710010043528312297805166481116761	
FILENAME:quickdashboardlisthoverhelp.gif	MD5:87875111890103102887088721055377868265797598115666161	SHA-1:531197297501021015555108117901011171131041018969116571001095547707661	
FILENAME:quickdashboardobjecthoverhelp.gif	MD5:10966104100888710952521067547107999054121101658699676161	SHA-1:529950504774701226556746686107888011276878289565676103896861	
FILENAME:quick_access_to_wizards.htm	MD5:6910651115105576774698410367115491121118173658767686161	SHA-1:52115831106512080888248103751057110280808678751188356119120907161	
FILENAME:quick_dashboard_tasks.htm	MD5:110856577116781156843884311012110952488881697556686161	SHA-1:114112901226668567611147824784528150979943116120816654104737661	
FILENAME:quick_dashboard_tasks_overview.htm	MD5:49738598116117705043881117910257779074481019788666161	SHA-1:887985716587891199011610148828181571228288858510611910998727861	
FILENAME:quick_dashboard_templates_overview.htm	MD5:861107510551666810297847952667289761071181028982676161	SHA-1:66511205467102110698684478070801005787100112120687310856991227661	
FILENAME:refresh_permissions.htm	MD5:50651041089911687878210047558410610399107103658447686161	SHA-1:120100571037298119731111167274120108109528357103567011511798661187861	
FILENAME:refresh_permissions_message_box.gif	MD5:11979439010111650806867100975683651215366726775666161	SHA-1:71100848750827086785251110531167211111654981006680737183866761	
FILENAME:reloading_the_example_customer_views.htm	MD5:119695566122848610470546652559043113519910067106666161	SHA-1:1161058599551088177874869477652108551131047799579910690731147561	
FILENAME:removeskillfromagents.gif	MD5:4848113102901151096611873798569120526810679848456676161	SHA-1:106786610812073668476728111577518612110111899548210248821081187661	
FILENAME:removeskilllevel.gif	MD5:102110114115881141218586697752102885410111679545380686161	SHA-1:4955122112113100109907369659811669111107115121501024311972991141137661	
FILENAME:removing_filter_from_list.htm	MD5:531171165610412212190979811110610557112861158811210052656161	SHA-1:73897711978847283671071201177110210970714811511551107888070766861	
FILENAME:robohhre.lng	MD5:861211061105711786881001068311010975981041161077510243656161	SHA-1:7780122854883767471824972811118610786525798117438066117526661	
FILENAME:selectagent.gif	MD5:794911783436866759898508870757811555505680118676161	SHA-1:8999111438511667541039912110288731117281117114661108367691011006661	
FILENAME:selecting_objects.htm	MD5:1018399778168666590651057678989011210457111114112656161	SHA-1:70438979108738266120114887571881221097385105571141047011298567161	
FILENAME:sending_alarm_notifications_via_email.htm	MD5:817597104899983781034985100544810678776980118110666161	SHA-1:7411772104747866110101777181725477741141201118011911810872121676761	
FILENAME:sending_automated_responses_to_email.htm	MD5:8054109765711085118705497534797708788897511084686161	SHA-1:5449477811973978510510156561181011077366728956808512275103726661	
FILENAME:serversettings_agent_statistics.gif	MD5:7667721197697901131216982871071025681122109865783656161	SHA-1:10111910310666102907476788269821096999121431217153841155186657761	
FILENAME:serversettings_enailnotification.gif	MD5:85504811175551087211311688501147483119987382112105676161	SHA-1:9043102488570100981014897112835681116121118115661178511249110977361	
FILENAME:setpriority.gif	MD5:435279115488073977175885311956109547083708369666161	SHA-1:76548581507573103711031057199711166990108527987117106881041088061	
FILENAME:setting_shortcuts_pane_supervisor.gif	MD5:80121811218976854911711084112978483122805486105122666161	SHA-1:80121855712079741136757825386778272741136752751138984981196661	
FILENAME:setting_the_priority_of_interactions.htm	MD5:116718410511910190120120741186756837284558610910743656161	SHA-1:487385729983544749110859884114985068471077251821075473478061	
FILENAME:setup_scenarios.htm	MD5:75118881014749106120771048278107118788910611211811380676161	SHA-1:120771181191208211210669515410412150655565711191115570102120501187561	
FILENAME:silently_monitoring_agents.htm	MD5:1031051201051096911290104102897951471057770571226890666161	SHA-1:5411910512255686666687649707672661088774818084725212277887061	
FILENAME:silentmonitoringiconhoverhelp.bmp	MD5:120477810310810184120566775119887010779547511810552686161	SHA-1:8910383109975686100718665791181065071847510112190113809868777961	
FILENAME:simultaneous_monitoring.htm	MD5:5672726752100115476585667143551094310577696578676161	SHA-1:81100103478411551754871121106100113528173118438910182107113111657461	
FILENAME:sipmonitoringiconhoverhelp.bmp	MD5:112577510876768548545175122877175567869895547686161	SHA-1:113841011191107266104114115116806511852821051018611269691131221151037061	
FILENAME:sip_monitoriing_settings_dialog.gif	MD5:4998120751135011579117811224970771215678528310368656161	SHA-1:744311679113517552838111010178731201201087277115103797912272527861	
FILENAME:sip_monitoring_overview.htm	MD5:5365118114509886554383111100579710182497812187110686161	SHA-1:6953851111065568707875108485487998510049120105519911612187567761	
FILENAME:sip_monitoring_session_icon.gif	MD5:561119781815583997010611311610449757697113111107109666161	SHA-1:89105871227682122971161208911052997311199120107658710554118110557361	
FILENAME:sip_monitor_agent_group_select_agent.gif	MD5:1135112268831099847105499811486537010683836910953686161	SHA-1:5757998248116655457751097411012157511011068976731165573110907561	
FILENAME:sip_monitor_agent_monitoring_session_icon_logged_out.gif	MD5:108908312011210410950511201147674112109971131201015098656161	SHA-1:7472818811584656653675384976712274896556111735210857731087261	
FILENAME:sip_monitor_agent_new_interaction_icon.gif	MD5:71118110681018984731078511776101698411643721146656676161	SHA-1:51112102747155658755547178122555484103861111098990655651556661	
FILENAME:sip_monitor_whisper_coach_text_field.gif	MD5:10581439076857365817910779511036610412248898748686161	SHA-1:8811410979657099103894812269438276978072114100105104681101071097961	
FILENAME:sorting_and_filtering_object_lists.htm	MD5:4910453821071161041061175199115117104747011870898874686161	SHA-1:5211679801099082971061085753878669687556711214388736653857061	
FILENAME:statistic-level_alarms.htm	MD5:54808187831121031071041007710475701059799531124773656161	SHA-1:559797103481125277795711048528111211754827254504910266861197961	
FILENAME:statistic_wizard.htm	MD5:8586578512176106578550120771157288767384545550676161	SHA-1:661094965831188610011378681091118211181739810698888297711071227261	
FILENAME:supervisordesktop.htm	MD5:865070114538247761217754531207210972769847110100676161	SHA-1:1001111131081121201147078116109778282121114122100496757501111101201187661	
FILENAME:supervisordesktop.log	MD5:891167954103664950100837810956100984356509811782686161	SHA-1:66711198710886718590571021171011171087390100478274677651881106661	
FILENAME:supervisordesktop_csh.htm	MD5:7010797571184869677488110851056910352815411910967676161	SHA-1:5285107117671055479119121115808011272907987661011151098667511066761	
FILENAME:supervisordesktop_rhc.htm	MD5:7412152701015281113787810410048746586122541037989676161	SHA-1:48831208676517155119714974717271745711748681131178056100436761	
FILENAME:switch_to_barge_dialog.gif	MD5:471067481726589108748010974114995588471088557100656161	SHA-1:551149987796910611570106857189121488451777482107841199883896761	
FILENAME:switch_to_silent_monitoring_dialog.gif	MD5:8011511250978111580998668105488948788149119113111676161	SHA-1:71577547102561087483906748475479101120751151097711810611180837461	
FILENAME:tasks.htm	MD5:4749711154780561071061026711656100106551191147165116676161	SHA-1:487089104114675711483541041098511810511679507910197115706655867061	
FILENAME:tenants.htm	MD5:109120577981747384104111988811948887788816611978666161	SHA-1:8910477102120978799438575103105113904752561197575118878679817761	
FILENAME:terminating_interactions.htm	MD5:80731041078172108102111541221105411473112828011010066666161	SHA-1:83891057069687573101717443501121086589691141054310812186891106761	
FILENAME:thresholds_overview.htm	MD5:11785757310756106998511983884989724776103758380676161	SHA-1:87531068910411986736811710712198101111102103106775653737051891137661	
FILENAME:using_macros_overview.htm	MD5:12199121858384107116741216986521167110510487528972656161	SHA-1:66118122471051091218499861141181011038374113108545411873841191111137561	
FILENAME:using_view_configuration_wizards_overview.htm	MD5:8952113121120826973751137398551165111168665611577656161	SHA-1:10686519747106119107116528773113108101115112495078558411271114786661	
FILENAME:viewing_aggregate_alarm_levels.htm	MD5:701118388100987983971134784791186798103517411170686161	SHA-1:7271735643981121181211227911810153687450116825211910556851121057961	
FILENAME:viewing_alarms_for_individual_objects.htm	MD5:11110911210911511111752102671205011410452115106121755352686161	SHA-1:66103794397711011094743119112105122109118688210574757011710578477861	
FILENAME:viewing_alarms_overview.htm	MD5:1191214310688121437881109721184386113671019855105110666161	SHA-1:561137784103904949120708255105528486120101508974116508551987461	
FILENAME:viewing_media_status_details.htm	MD5:7257119801041107611911480507088477754868253114102676161	SHA-1:117975210010811610169121558910357736549511131201101069075114112496561	
FILENAME:viewsoverview.gif	MD5:1028411988544811756118859711390108557351835512268656161	SHA-1:7984875771796985104716784108104491026574688511950808449776961	
FILENAME:viewsoverviewdropdown.gif	MD5:81661217111510482701114870978611811310568531158271676161	SHA-1:111561006599848511672855381116476751491041201057810948115691158061	
FILENAME:view_profile_template_wizard.htm	MD5:8488105738749801054966103795111472651171119911156666161	SHA-1:51811098656887675111871135511052876590120112878610610968551157061	
FILENAME:view_template_wizard.htm	MD5:80119122565568871048690488583119102115106108834982686161	SHA-1:56102517611949121104117120102113103107481131197799478154576867997361	
FILENAME:voice_and_video_monitoring.htm	MD5:7386757572103117114544811611788825612149112547047686161	SHA-1:10710911352701106887829878821058790110118111849980111114103531227361	
FILENAME:webhelp.cab	MD5:10610810411397894354891001071201178572891147212011670686161	SHA-1:53102668275884710111369111104113721176855774371113501171181181207361	
FILENAME:webhelp.jar	MD5:10748511229056798076120112774374538011467108122119656161	SHA-1:9954478367101767110511910884112109109118825771578112210368791086661	
FILENAME:whcshdata.htm	MD5:88711137086551025210948103548953121971061068912178656161	SHA-1:9747113667411910088104745397825590471101125656571065254112847761	
FILENAME:whcsh_home.htm	MD5:1151075676116577180107566611075731021151037811110273686161	SHA-1:80531071148175105110120106106103757750671001051068188686999105736561	
FILENAME:whd_dpns.htm	MD5:529784101781198572907911686807010543565611568113656161	SHA-1:5587116577956498810998536590109122121791091196765777481106677961	
FILENAME:whd_hide0.gif	MD5:651065750116877210789103113120707111576721211158279666161	SHA-1:517556118110521008785681141026711477661141021107982727880114997061	
FILENAME:whd_hide1.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_hide2.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_next0.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next1.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next2.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_nvp10.htm	MD5:8748895575907557531151171028667666912257757775676161	SHA-1:87551091211118710666787610211011083487067111761038474568869998061	
FILENAME:whd_nvp20.htm	MD5:496551571211057583111118111113110118691001129990113102666161	SHA-1:10954761021111021095782527411711797987948114661144354991201051217661	
FILENAME:whd_prev0.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev1.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev2.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_show0.gif	MD5:88121104116102102848874905579508355537010112111643676161	SHA-1:1098251725485438890737711266758610869746981491014711047516661	
FILENAME:whd_show1.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_show2.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_sync0.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync1.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync2.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_tab0.gif	MD5:5510812076891225310852101471148654547075501094798686161	SHA-1:1108110577756571437480715511311057661154753119665311766701196961	
FILENAME:whd_tab1.gif	MD5:701226689103651185453121657174577698117495570119676161	SHA-1:120501128611183795012172798197471048474114499080567566741066661	
FILENAME:whd_tab2.gif	MD5:11052109102551051179881985211257817111110550754766666161	SHA-1:851137070118905612087758443998210766821187111453874710373866761	
FILENAME:whd_tab3.gif	MD5:7111812255971047556109122578480767171111775348112656161	SHA-1:111100104651176985118971127988668985675185114727012083711151157461	
FILENAME:whd_tab4.gif	MD5:521158611910753104109977578861091075398571211105278666161	SHA-1:907354831008678661128910810982120112671061095089551077512052737561	
FILENAME:whd_tab5.gif	MD5:71804952113114119881068298719956121110881199710048686161	SHA-1:11176849054985248120988789908657110667473119120716810584897461	
FILENAME:whd_tab6.gif	MD5:72687899661225390120109709076111799056101477768686161	SHA-1:65112538590651069782871217312188561161016699531141116655821196961	
FILENAME:whd_tab7.gif	MD5:118113878188118111104102109505585120686888516610352686161	SHA-1:1157277791031031008687826857119566988657247865455657677997861	
FILENAME:whd_tab8.gif	MD5:103110117494710580681201156910498104112521016710611279676161	SHA-1:70828910567867581868643511118056675285761161161161188979536861	
FILENAME:whd_tabs.htm	MD5:5770565010681105122787489104105826973901185284107656161	SHA-1:78485775711101064971103113105907268578290688887478211590536761	
FILENAME:whd_toc1.gif	MD5:99541145312250106574949577510351113817467836657666161	SHA-1:6767741141078757102675010585101817511767115861071054911911755527661	
FILENAME:whd_toc2.gif	MD5:86501167797671078611673994310143571167447759089686161	SHA-1:6888101691079811474988199777254491081117054119539757107122516761	
FILENAME:whd_toc3.gif	MD5:796610884671025349689010575996612071661151168477666161	SHA-1:1016911211010983848611155984911488103661041041221128698105102771097461	
FILENAME:whd_toc4.gif	MD5:839780104825610482801178711756688253118868353120686161	SHA-1:571227076101985788111711046974117731141188510175828011467109497961	
FILENAME:whd_topic.xml	MD5:798650655648551037076768649119548511374838474666161	SHA-1:122109111494311811911011650735766118115505510568101851188185107816661	
FILENAME:whd_wbsh0.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh1.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh2.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whfbody.htm	MD5:8110989110107698010966121698789116110686579766677656161	SHA-1:105701057886991185451107991159079105679757111741165110412280727561	
FILENAME:whfdhtml.htm	MD5:7490120764852999843437157100767498759710910383656161	SHA-1:801094712197121511066950878210910111899541184711210411310986681127061	
FILENAME:whfform.htm	MD5:10672103486551106108871017465498370111891085711372656161	SHA-1:67904910411574871165184100785476102705510154671168910282101697561	
FILENAME:whfhost.js	MD5:118689810377865465706789112887384575011674115107656161	SHA-1:6510677115887783801058111383836811799696710577537290115107737361	
FILENAME:whform.js	MD5:6586107486849738066107477966107111551151077972112656161	SHA-1:5667827254889950737211148876953869972751017368108104117906761	
FILENAME:whframes.js	MD5:8812247697953117511018656110111661077849477011779666161	SHA-1:68748490561138011356987172541204810586851095172114678951857661	
FILENAME:whgbody.htm	MD5:65551171061145511475115857267109746768659011110350686161	SHA-1:5178821175790871076512067521145310856706556541007874121113746661	
FILENAME:whgdef.htm	MD5:561041031135451117831041146611810811783705111312189105656161	SHA-1:11210711880841128465104104688157120806512212110055904810311298997061	
FILENAME:whgdhtml.htm	MD5:899047107541031055777531124754108521025183545090686161	SHA-1:5411511512286711007011066874910389115791177854797585558671697661	
FILENAME:whghost.js	MD5:86886898551167711575555410210549847553867310851676161	SHA-1:657411012111648524973108113115691038168107787282106897011073857161	
FILENAME:whhost.js	MD5:10351551036747698410376756697116698069436811472686161	SHA-1:8312266756852879990855575987974714747120791051047181751207361	
FILENAME:whibody.htm	MD5:81877011011682755656507412111566795710168112101108686161	SHA-1:75528310011555114995665102103117431196511512153971067248122100976661	
FILENAME:whidhtml.htm	MD5:121120681039986120859711150101103107535482671125398686161	SHA-1:888272791141148610079105691159867548476886710711656737985976661	
FILENAME:whiform.htm	MD5:12212049566885118865381541036790687311389667755676161	SHA-1:859748121991031171204311912110712269721041221009711348487157501167061	
FILENAME:whihost.js	MD5:1136711172707110053831201171191215350888585104114113676161	SHA-1:1188712276494374664348868548811088156477411280741081101191117061	
FILENAME:whlang.js	MD5:657456544811512049511006876107836712110866564383676161	SHA-1:1086612182122711011061228288113100122838410752109725010770721131007161	
FILENAME:whmozemu.js	MD5:109487412066661181038748498254113858897979910999666161	SHA-1:110531181086950824774122677111710410667651156810152109895555687261	
FILENAME:whmsg.js	MD5:1201085543661146590838854119108557012210770558480676161	SHA-1:485310277103110666751108103109112751137951837671115705011965907161	
FILENAME:whnjs.htm	MD5:118528243901181029912054867756771188111371528755686161	SHA-1:679065977243117501071088810780534911610970516747711221201031066661	
FILENAME:whphost.js	MD5:86881196511510590121527266481091135011811670106101107656161	SHA-1:4711869527110485721171111055011412283676668801096553727768577961	
FILENAME:whproj.htm	MD5:117845448498348103511091041028343491186997988487686161	SHA-1:77685268107855551431071199812173519053113481121111128047431217061	
FILENAME:whproj.js	MD5:65691141041048510178575470816811367681131136711049666161	SHA-1:110105885278115808267801081226775987597525467871051219973866661	
FILENAME:whproj.xml	MD5:86771148248111801057681737684821111197110110673120686161	SHA-1:11955767750110521191019011412010486101777775114106858856681151067561	
FILENAME:whproxy.js	MD5:50431111194811572691095711472804911554113105907677666161	SHA-1:83101831008179791171071124347787389103817651437880769880727661	
FILENAME:whres.xml	MD5:788174487180102909974119775010855771011191179074656161	SHA-1:6981488510648764810680881221201077010911797557711510811489821217061	
FILENAME:whskin_blank.htm	MD5:86701208972107851156610911871705711580841158381106666161	SHA-1:111485585679870120107666910011490112100516710966747469118561167261	
FILENAME:whskin_homepage.htm	MD5:865070114538247761217754531207210972769847110100676161	SHA-1:1001111131081121201147078116109778282121114122100496757501111101201187661	
FILENAME:whskin_info.htm	MD5:547549517782112113681175611989747810971707369117656161	SHA-1:781021209811210010051517511010111790118112851051085710710311611689757561	
FILENAME:whskin_pickup.htm	MD5:53734782867912166114491188574831091007410712112049676161	SHA-1:7752741157312179561031031119752681051091118297518643811021161107061	
FILENAME:whskin_tw.htm	MD5:478180671226911212299759011810484687654516710551686161	SHA-1:701141105611810278498982120838271851115011567831021061229899896961	
FILENAME:whstart.js	MD5:70671175011799120104907811267112111106100121725697116676161	SHA-1:1201197512111674681061151151184356471111209954119564365521081081057861	
FILENAME:whstub.js	MD5:838910850865610956735010311010411865781197010811076656161	SHA-1:10411382791061121027466103875312111610212210980121735781655075777761	
FILENAME:whtdhtml.htm	MD5:6980751024911187731221127211610547557465115658267686161	SHA-1:5610011410773651151077665756712184478976101104112681141017647987061	
FILENAME:whthost.js	MD5:1037457687167122121811051038270971077770516849115666161	SHA-1:1071168911710411965491007898686611479787511410573845467104121556861	
FILENAME:whtopic.js	MD5:120697211656548775717648721131037155848412069106666161	SHA-1:8111574485111690785269111103564381991205170118701017968861207061	
FILENAME:whutils.js	MD5:791048411810011653978112282122971228855678911810652656161	SHA-1:10410110311369101761165348841011121088611884684811854112119112122858061	
FILENAME:whver.js	MD5:67901034747761168272807410511612081102491086910556676161	SHA-1:90839711310076110535143561157710147111122695747100547469107847761	
FILENAME:working_with_large_lists.htm	MD5:821125787497597120658312189108765112074113668681656161	SHA-1:78706683106838152987452779910697731201121196579991038168677461	
FILENAME:working_with_macros.htm	MD5:112801027111567701145672515349110779869778110856686161	SHA-1:65796898102531189810083685198527956104867510690981221191071227961	
FILENAME:working_with_named_filters.htm	MD5:867298120757183901167411254791087097521194351115686161	SHA-1:122106835083505475515757881001175368488710948898910349109906861	
FILENAME:working_with_quick_dashboards.htm	MD5:110489787706748535183103118491001188977474381103666161	SHA-1:82841175068837486103481221118857481111215512248103528843105806661	
