﻿0100
FILENAME:MasterData.xml	MD5:5076801166911210879120118471056511852704710410949121686161	SHA-1:706547901111031064910573108671021168151541141085487514810084546761	
FILENAME:readme.txt	MD5:10412177111119111105868256827976122677985658387113666161	SHA-1:72978166478710298118838311288751056510568119111815010112251886861	
FILENAME:accessing_the_supervisor_work_area.htm	MD5:1087449686712170557770716648845483103671107280676161	SHA-1:1155078113100109436511410265881166910012049102848311510612066107837261	
FILENAME:actionsbutton.gif	MD5:11312298731216569471111058283991181181005152547175666161	SHA-1:739911050881187851985347108671056889677879116676911211081537761	
FILENAME:actions_button_alone.gif	MD5:12047991188965116791167354786812156865056118105112656161	SHA-1:501157111910747888110210054791037871887911179102874868102801197761	
FILENAME:actions_overview.htm	MD5:97102106811034388100105525510380118102821221085311181666161	SHA-1:758510768107115695686694979511131141025786108901184966115112857461	
FILENAME:adding_new_agents.htm	MD5:776654741018912110212111768105999911565108744910769666161	SHA-1:10650857983971171116998102858112269112113699812111697518584818061	
FILENAME:administration_tasks_overview.htm	MD5:116485011766821177190116739710298737882121107122106686161	SHA-1:116541068610310511273110116431198781119438657701096710312174471076761	
FILENAME:advancedsort.gif	MD5:1071087154103899956112857210947122110819073894867656161	SHA-1:48909811143548150661011025790578883875179118687710275841017661	
FILENAME:agentpropertiestab.gif	MD5:10510372699999116104818048685510086120477411148115656161	SHA-1:699988114107741091218571113881019810672526711069505450991051107661	
FILENAME:agents_and_places.htm	MD5:708488119107106110117687198806972117821201218377119676161	SHA-1:11288665549107887012010351120491221215751100101518111978119731087461	
FILENAME:agent_logout_control.htm	MD5:808712150748810010070508911975741035370709810273686161	SHA-1:724711581857510065544373118988110253905070824311811389551036761	
FILENAME:agent_management_tasks_overview.htm	MD5:57501217190431076547109886879527187107118845254676161	SHA-1:102507147818978551188585845688116122110896579865110848901027561	
FILENAME:aggregate_alarm_levels.htm	MD5:1207266759099761041125682686980117120116437351109686161	SHA-1:69437910297116104741225410777104487999801071151067956431001091186661	
FILENAME:alarmsiconhoverhelp.gif	MD5:1148485122705110510550811178647899010283891148572666161	SHA-1:11111154111767711152111894811770109708654111114122108118113120721087361	
FILENAME:alarm_notification_via_email_overview.htm	MD5:677779888153711031065710311767908065100819012297676161	SHA-1:10287801078283120861221044310369758681684811865825547103781057161	
FILENAME:annexeditor.gif	MD5:508290100109704767908710751827466105102104667067686161	SHA-1:785471765380795665678711847824910672555610211873541141141076761	
FILENAME:applying_actions.htm	MD5:110769910277568378568310684719011488118431078951656161	SHA-1:518211770868810011976103654787721041048051494710812271102120747061	
FILENAME:assigncapacityrule.gif	MD5:75818585787211811210211182120109681211014343105113121666161	SHA-1:106657551115120481021011107266711185169991041131085176498782717261	
FILENAME:assigning-removing_agent_login_id.htm	MD5:807878721185752112116113795266117538977798710689666161	SHA-1:5210311583771111021091177599708574671147555991097071107561031016561	
FILENAME:assigning_action_templates_to_users.htm	MD5:798610311210772837277694853106808274113829711870686161	SHA-1:102110869066899885791001147911172576653718467751091059971876761	
FILENAME:assigning_capacity_rules.htm	MD5:5353787752664371104805782851077152667577122104656161	SHA-1:4851731229073721021158811453978885511069874741179772501101146561	
FILENAME:assigning_email_notification_lists_to_objects.htm	MD5:538510210012283113121831211084778103474851435752108686161	SHA-1:4974711137111649829710510912011110576577182109113871145410651717461	
FILENAME:assigning_quick_dashboard_templates_to_users.htm	MD5:12212076555156748611748106861008083697776666757656161	SHA-1:7712153997778117681095175656952865511553103501057111855119436761	
FILENAME:assigning_thresholds_to_objects.htm	MD5:66121505769725510590104100785088104728486879850656161	SHA-1:73491126912281871075165764912075847211410553108106734998103827161	
FILENAME:assigning_view_profile_templates_to_supervisors.htm	MD5:111114559910010655119112999011410411176707285986585656161	SHA-1:11912110611343481215073104108481035111947101109100515287908743497261	
FILENAME:assignskilllevel.gif	MD5:881217257761055210311167986988106791145752559887656161	SHA-1:12011982111831156652115481148970117104541088348835212110611689986561	
FILENAME:assignskilltoagents.gif	MD5:1061041016668845711712089100438977788182564810688676161	SHA-1:76508474507073111755050659011676104100521177956120891101051177361	
FILENAME:assigntogroupsremovefromgroups.gif	MD5:105801054710386508211011556112106113119106101811107878666161	SHA-1:5110778894972121985584579711010910110857114120505610684122101567761	
FILENAME:assign_supervisor_administrator_permissions_dialog_01.gif	MD5:11211880110991037311110810079781151097856977088115116686161	SHA-1:106977810297991074348831067166121115121517512110297514767109996561	
FILENAME:basic_tasks_overview.htm	MD5:9050117110107106657712099981181166511812156709870113666161	SHA-1:1118989112548847766872114737312056535071815051111122431011047661	
FILENAME:basic_view_administration_tasks_overview.htm	MD5:11510843671184711049771051088810874798978110664986666161	SHA-1:83881034912011868867488111122101787912110454901146611285761161086761	
FILENAME:changeslicesize.gif	MD5:79110121908711971989783824712010757116701051125272656161	SHA-1:845667814982471226990691121151108287113905697878312111770886761	
FILENAME:changing_agent_properties.htm	MD5:98651046776112665584901106611010682576848816849666161	SHA-1:1191101154710572103901048780103116858069801031097385113121106761036961	
FILENAME:changing_agent_properties_overview.htm	MD5:10874905078746610680847065695397551021208312248676161	SHA-1:1127773656998791141005555110546743102100102115106511045186101526561	
FILENAME:chat_monitoring.htm	MD5:77113102761021011171009782481018282106116114671046983686161	SHA-1:10910686551009711866100109507812085805010710371476852498968977461	
FILENAME:choosing_filter_window_criteria.htm	MD5:831147911312188565512197671029071658781715482108676161	SHA-1:6971508910386100437966817579534911011973908197807266431106661	
FILENAME:configuring_supervisor_permissions.htm	MD5:53807210010076102547711579847274808684121886667666161	SHA-1:435799122102101977772113122729850901141078011075105119695456576961	
FILENAME:create_new_btn_assign_threshold_template_dialog.gif	MD5:5452655312274104103501041229910972857180118110116118666161	SHA-1:5169481148588120838169878489521099084431145177728212288976661	
FILENAME:create_new_template_assign_threshold_template_dialog.gif	MD5:7478741121086598981146856538011112290695010649109686161	SHA-1:116115101546881103110559010110783817586112897069107811221141181016961	
FILENAME:cshdat_robohelp.htm	MD5:84481075750119118505251114709888115725476869055686161	SHA-1:7811810510510868878553114105788198885785765411812189825178976861	
FILENAME:cshdat_webhelp.htm	MD5:5712147112100122551205466438987828812210189484978686161	SHA-1:841071157010352777789114114116496667578811983788812110110889547161	
FILENAME:customizing_quick_dashboard.htm	MD5:884974716980845775117691189068538675991227998686161	SHA-1:1187079117485210911571721105348481211157681122496689698389897661	
FILENAME:defining_action_templates.htm	MD5:11787108781085210183544373477268101771187989109113676161	SHA-1:7543109658690801027553781001077155656810410610887115498857686861	
FILENAME:defining_and_applying_a_new_filter.htm	MD5:53571149810210210848848554518710372769943485078676161	SHA-1:9911699715353997172746990112521137967111811108565113103431187661	
FILENAME:defining_email_notification_lists.htm	MD5:56816812010976815178504754995383578211265106117686161	SHA-1:8110350116105891107388688776861158810051121435486119736672777561	
FILENAME:defining_media_lists.htm	MD5:48109537376871015481748197671188257521131198150656161	SHA-1:6511478521187312286116511074972677485104110856710277714347508061	
FILENAME:defining_object_sets.htm	MD5:8212010884541225511779120847610610710075106656511789686161	SHA-1:1055074121531081215512269119102105797481998411810069517480119787761	
FILENAME:defining_server_level_settings.htm	MD5:71104866843104118651051121021191074751109988710077122656161	SHA-1:103801191075597488511852798253557411810470104651166510676112887461	
FILENAME:defining_statistics.htm	MD5:101671021037910710611411275109112491107489741045110150686161	SHA-1:50439054116487374119801141024989120102747711549841049981113727261	
FILENAME:defining_testing_basic_configuration.htm	MD5:11676991127997677211487115102527410086112488710453686161	SHA-1:8255811034869981216650121566511498105110547549120717054118757061	
FILENAME:defining_testing_production_configuration.htm	MD5:55501085111052735085697488113897711998481198388656161	SHA-1:1151049784508550711095111649501191059710047861148750107104471216861	
FILENAME:defining_threshold_templates.htm	MD5:66836710277105788569557255111881118357122667397676161	SHA-1:1068169112110557486103671224899787774821175383106701024772536661	
FILENAME:defining_view_profile_templates.htm	MD5:49799775996771516743515411110911972718011311778656161	SHA-1:10285106101828151431161105784687711284695682113545576100831167861	
FILENAME:defining_view_templates.htm	MD5:10977115794911350671065657658453106811218911810566656161	SHA-1:8148837290971035672100741071071159070477051735351856883487661	
FILENAME:deleting_agents.htm	MD5:848689109796610768981157068707281771061045173118656161	SHA-1:113108875510610399115836610974101787310582112521227484119103104777361	
FILENAME:displaying_object_details.htm	MD5:6810151665550111801187949117857679671071138198102676161	SHA-1:80891001164310043505354501027582515289771171041091028049651007661	
FILENAME:displaying_object_lists_and_objects_overview.htm	MD5:55818010174107791031051087697104679843116665011654666161	SHA-1:117112861221125555971115310212043106907810790785581435290121987361	
FILENAME:displaying_summary_windows.htm	MD5:51117976710151103867310656726770102102745410548114686161	SHA-1:661018010311668761161205381988867104531141131221177774768487906661	
FILENAME:editattacheddata.gif	MD5:101785351511181045410085791205066728148791108051686161	SHA-1:97751106973481181097311477564790117565697831011118979113121797961	
FILENAME:editing_attached_data.htm	MD5:11271654311511647115101531079810298103115110524810385676161	SHA-1:855457571077311366537112211810679775410612286906911511282104717861	
FILENAME:editing_the_agent_annex.htm	MD5:8380100975370117556781687610751100109845411351102686161	SHA-1:11286778775109674710779104528487486899558668737111790521167261	
FILENAME:ehlpdhtm.js	MD5:106122981131211049711771978778487611755521099870115656161	SHA-1:87721007212174107101116105122721071008711610481539972861118674487261	
FILENAME:email_management_tasks_overview.htm	MD5:11743745184711189710167110841054980651091159886107676161	SHA-1:499049118804711474105108656557725710498891041101101067857111486761	
FILENAME:enabling_and_disabling_agents.htm	MD5:74971135081778411910911851661121185611265471178266666161	SHA-1:771175150798512049698269711071111146969109115517999516582907961	
FILENAME:example_alarm_views.htm	MD5:10811657851108651517011747698086978975851126774656161	SHA-1:10578103107122471177610212183688272105891226910690768311456521137061	
FILENAME:example_customer_views_overview.htm	MD5:11785113681015274104431077654681006580681151077949656161	SHA-1:10398574865501071138986781045569113106501161217656112108100571226761	
FILENAME:example_email_screens.htm	MD5:8011555881088611710210452571054311149689972545390676161	SHA-1:881095255898080566670991214952120501228411569116110651151201136861	
FILENAME:example_open_media_screens.htm	MD5:68115115737747116115105674911810197831227710812012154666161	SHA-1:1075112066998710683521111146952118112867711489481006810749801186661	
FILENAME:filteradvanced.gif	MD5:5665109498674864968986653781007911679737610199686161	SHA-1:85117112545411667991157097878799109788188818197114117104122997861	
FILENAME:filteradvancedinteractions.bmp	MD5:10112010011310953100661207079711071001204878116508352686161	SHA-1:805411857907943905398997282119805512011212169488212211083657361	
FILENAME:filteradvanced_new.bmp	MD5:1081201067710174498111549758677112106735174848554656161	SHA-1:1001035467521056910610410054116761175510110350727610656818267526961	
FILENAME:filterbasic.gif	MD5:8810876688811573668679891011081181227890871067978686161	SHA-1:76545190102675686531147481718966102101738152107497011467707561	
FILENAME:filterbasicinteractions.bmp	MD5:86859043548073100699888854389798187475777119656161	SHA-1:5277854383661056786112481107810186110826797571037910487551077461	
FILENAME:filtering_interaction_lists_overview.htm	MD5:701089810751531054910365855672561091015651894955656161	SHA-1:1151185150521096772781167112148103557811772117777288787582566761	
FILENAME:filterlist.gif	MD5:5177113120102868951118117857111511510311811111811568117686161	SHA-1:65851118580541027475106471131187010043110108798111610710510969876561	
FILENAME:filteropen.gif	MD5:431027555111891199712275834310668668251117848687656161	SHA-1:838565509010848977698861188070107729711481114671204378122667561	
FILENAME:filtersavecopyrename.gif	MD5:8512111580481124857471111017910011048103847074101106676161	SHA-1:791028543981141067269656784103525367439952114118848181991197161	
FILENAME:findadvanced.gif	MD5:5148547055541191171027210990746611549867799102120686161	SHA-1:53821131139787524911010866681227411172103113501187454815065558061	
FILENAME:findbasic.gif	MD5:10487112122486610589976910478104114110881037110156108656161	SHA-1:4967747881119571051155766996552755753734811349881207375657861	
FILENAME:finding_objects.htm	MD5:74471135674475343116869980113107113120975587108101656161	SHA-1:657353100113555797779910468112101901047082113658466995298777561	
FILENAME:genesys3-01-01.css	MD5:10378507610210790744753751018910810911211055119108119656161	SHA-1:50103851064911010349109856790781101061018147110107811178710966717261	
FILENAME:genesys3-01-01_ns.css	MD5:834356537611887724397875211885104103117795666103666161	SHA-1:10554511181081127411350814389831136911312272538010389100111102997861	
FILENAME:gotoentry.gif	MD5:834766111114114827410311877677147119113861011107048656161	SHA-1:6984826610087901145152491091117497988190721065779558371656561	
FILENAME:groups.htm	MD5:1131108966851121081025710665861028790871161161107288676161	SHA-1:1201004957107501029954989997120666776829955117758790102971167161	
FILENAME:immediacy_of_updates.htm	MD5:8065114106122547857661114366122122122107851134851111686161	SHA-1:11597105436670102671036990821151131114977888811865771227050827861	
FILENAME:instant_messaging_monitoring.htm	MD5:7971105827010075727710510476112881121085755758757686161	SHA-1:7675858457114531151191137880987852821037799971031188774761206961	
FILENAME:interaction_management_tasks.htm	MD5:7079871058855104110668171561091211096568909057121666161	SHA-1:114995654758256735689751178647707451537811411565786580817361	
FILENAME:interaction_management_tasks_overview.htm	MD5:1061071068111087544312067114122534953676955546848676161	SHA-1:7810211910710110066121868449778498113107104110471018184977871687961	
FILENAME:interaction_queues.htm	MD5:68114105991011074377741035210711412267121568610543113656161	SHA-1:121995310811187738811976487612110985114821055153709969114109848061	
FILENAME:introduction_overview.htm	MD5:113501159911711098981104366110115901035776888211489686161	SHA-1:1221127811853122120747255511084774108531124978721038811954791186961	
FILENAME:introduction_to_macros.htm	MD5:108837710673841221197154107834811912210011711510611769656161	SHA-1:7471711196711272122111506911311554845490545285541081151101171037561	
FILENAME:keyboard_shortcuts.htm	MD5:761105012110381991097787825068521021097777499750676161	SHA-1:104747010397841061011047210499537411811799714710288117704750747161	
FILENAME:loading_a_quick_dashboard.htm	MD5:70871037190838312188118101521038251478350549797686161	SHA-1:73101104117102847987717210911049121821205111811112177997410050707861	
FILENAME:loadquickdashboard.gif	MD5:47100116991009074521108983101121511037477558410486656161	SHA-1:10311189734966100821136911947821097771981141148110174687275737561	
FILENAME:loadquickdashboardadmin.gif	MD5:4871821145176569011610110454105861054788777610665656161	SHA-1:72505778655284488177708675741041224710185110815171751051007761	
FILENAME:locking_and_unlocking_interactions.htm	MD5:9010588103106871087354807886861145410765100538153656161	SHA-1:537190113515356106118481208510379527410849489898116103111671047961	
FILENAME:macro-new.gif	MD5:72748212090981107589116821201064857107116997311698676161	SHA-1:110731021038366103736711772891181141114387771215384122816755797861	
FILENAME:macrolist.gif	MD5:496511779886969110112115120111531201195565120113118110676161	SHA-1:12253677611266106727011373113115571141198147861111081136597121887561	
FILENAME:maintaining_synchronization_overview.htm	MD5:12067538012110110511911910578761086583112119485673111666161	SHA-1:841081141107910165685752437311075486811485657669898852114797161	
FILENAME:mainviewalarmscollection.gif	MD5:7887106534811781721087611655118122971131121218911365676161	SHA-1:119120835610554535168831045483101116761131191137710410511183821107961	
FILENAME:mainviewallalarms.gif	MD5:120107537211767105109476873551144856721061054712299656161	SHA-1:8452120805749431029077871228610680671026510749106861017689517361	
FILENAME:mainviewemailattacheddatatab.gif	MD5:431021149075871119748651097680848410969531218847666161	SHA-1:7376102995383817156758610812243106807911185111651226612190797261	
FILENAME:mainviewemailattachmentstab.gif	MD5:12211211586113106547112212166557611053829011384105120656161	SHA-1:81102565749791085010611350505182112122781091081178588799954707661	
FILENAME:mainviewemailemails-new.gif	MD5:86854766681006875100118111116100109838368651015679686161	SHA-1:1135286837510589118121111105431118988102109115695310648119119821047161	
FILENAME:mainviewemailqueues.gif	MD5:120821035649781024366656978529774981117712290104676161	SHA-1:1014352577097897411877731011081068697841208512165507210179826961	
FILENAME:mainviewfax.bmp	MD5:11570907512066691066610577857110356114571041225657666161	SHA-1:1107910210869996789121769011711782787011610568908543571051141186561	
FILENAME:mainviewnumbered.gif	MD5:8799995043821181215587110981204948728674479051676161	SHA-1:9971695281681147911389874352785773796912273971071066852997061	
FILENAME:mainviewskills.gif	MD5:8610411055658611510666579710510274758582113115107109656161	SHA-1:49878256791025448571024811280110113765598120868970661191121126961	
FILENAME:mainviewsms.bmp	MD5:471211136911883727669658371471191111138383678970656161	SHA-1:1165010855508868120788385887649729911311610299106488467108857661	
FILENAME:major_areas_and_controls.htm	MD5:895410053555473112671061176579861114311383975749656161	SHA-1:10176121101881131146565477484988711899885265771181027355871046761	
FILENAME:manageagentgroupmembershipagent.gif	MD5:11777577477107755173118114122811091118698107548573656161	SHA-1:7150528911177798279498910677113106884810212167875567831031087261	
FILENAME:managing_agent_group_membership.htm	MD5:1071175279821051051018876122725684501051217811887104676161	SHA-1:108851097452567110678686972981206878120107511181111187971491027561	
FILENAME:managing_login_ids_at_agent_level.htm	MD5:98685511849757799116515297991126810811489120115118676161	SHA-1:52102651104757437380114747012153985476661025568511071161221167461	
FILENAME:managing_login_ids_at_switch_level.htm	MD5:1078610210010210211411380679711010474818910443975752666161	SHA-1:1141207512010211912111011977678952987386847210655109664911868486861	
FILENAME:managing_login_ids_overview.htm	MD5:117689088501105686121548370756547867776658988686161	SHA-1:7065795280994867881057256110531064811282437371558684491097861	
FILENAME:managing_skills_at_the_organization_level.htm	MD5:5689987711411788781041141108889531069773765711679656161	SHA-1:68878311557698710772110105981045211889667755101104577384104536961	
FILENAME:managing_skills_of_an_individual_agent.htm	MD5:999080777610066116102121818090651167650864910565676161	SHA-1:86865347827581121841205181113122751031068211910211166109801151177261	
FILENAME:managing_skills_of_multiple_agents.htm	MD5:5084991155710786110109491055010498861107798856568666161	SHA-1:4377777210349107801161134372829876104113101107731107111099491046761	
FILENAME:managing_skills_overview.htm	MD5:116751061031108599107828911948115122113907710087100106686161	SHA-1:6810184981214910347828147481196911410874109906576681177370537061	
FILENAME:managing_spam.htm	MD5:1051156788105113848172881067769103884888108775076666161	SHA-1:7749784884115116811018511275111691078147707410471118505571486661	
FILENAME:modifying_the_currently_applied_filter.htm	MD5:11365509098113891081021209871985589796657998869676161	SHA-1:1221081197974104118109538711710998814357655173107111115755565987361	
FILENAME:monitoring_scope.htm	MD5:5099989857109561041191008552784311384809870101102666161	SHA-1:74101711097851819010011657768251122103996710555117115698048507561	
FILENAME:movetoqueue.gif	MD5:72106438078875110412172120541031048256901054811170676161	SHA-1:1088057105438475114108105781065375669990825511479101818682476761	
FILENAME:movetoworkbin.gif	MD5:871217611153487950485471108112571027790847674115656161	SHA-1:4874807299119758871659970516897120871179865111745349551047761	
FILENAME:moving_interactions.htm	MD5:7990698811610268121747649116121705411510098120118104686161	SHA-1:901091191188571116756773116989057431058577511085610210011152907361	
FILENAME:navigation_controls.htm	MD5:110118112112797390107121538786817776121491164983108676161	SHA-1:47111106725710271535486117801031154311010283105476910999571181117261	
FILENAME:navigation_scenario.htm	MD5:1011014852117498683571008878738110512077761138274656161	SHA-1:105868054471134387767143901188669847886525310670748782436561	
FILENAME:newagent.gif	MD5:99795112284781001171228247741215397112105117895578666161	SHA-1:5312211665120557986879810411175795576527311687113991109853817661	
FILENAME:object_lists.htm	MD5:85997010479865110099776598757651844711512071110676161	SHA-1:10277122438611581831146772111471145288103715680116546956881218061	
FILENAME:object_sets_view_templates.htm	MD5:1021208812154715597811139875568910665991095410749676161	SHA-1:102778956681068477567710665817590113120118112106515512181991077561	
FILENAME:object_set_wizard.htm	MD5:7153494743837510879691031019947104521054810548119686161	SHA-1:5510810087110655390103761071228010611511148109729881881125677536661	
FILENAME:open_quick_dashboard_template_window.htm	MD5:876899477086711028956995543551144384879711189656161	SHA-1:795252868870116788774867989538566571168973698049121113556961	
FILENAME:overview_supervisor.htm	MD5:12074113121106721135098846878535311681501225352120676161	SHA-1:10988831201091168749505510149104701088011297881031074310272100727261	
FILENAME:performing_content_analysis_on_email.htm	MD5:7449671131151121097480104844910655118891026710271103676161	SHA-1:82116118122108511051061194810010211712011189104866755111120102120105516561	
FILENAME:printing_object_lists_and_objects.htm	MD5:5657861188879827783491058282768553109547110581676161	SHA-1:485510672878611676654386761109781981161178175101988387521026661	
FILENAME:properties_tab_settings.htm	MD5:120707986521121054770877079901086611810784728766666161	SHA-1:7310111649567410112212011212210510411855117115907047677974841161146561	
FILENAME:queues_and_routing_points.htm	MD5:1024377557310312274691019711743578954511007943115676161	SHA-1:110103797410775114118725157751217973121691001097210969778973527261	
FILENAME:quickdashboardlisthoverhelp.gif	MD5:87875111890103102887088721055377868265797598115666161	SHA-1:531197297501021015555108117901011171131041018969116571001095547707661	
FILENAME:quickdashboardobjecthoverhelp.gif	MD5:10966104100888710952521067547107999054121101658699676161	SHA-1:529950504774701226556746686107888011276878289565676103896861	
FILENAME:quick_access_to_wizards.htm	MD5:52868555571111191158950497811490887448708710684666161	SHA-1:775248541226610483104115117556511910610012254721221047548122721156661	
FILENAME:quick_dashboard_tasks.htm	MD5:7911710610511485681111081121151111166511153104697190101666161	SHA-1:908587774310678771011055690751041017511312297438757491011151166661	
FILENAME:quick_dashboard_tasks_overview.htm	MD5:1229769779954806911488117112881105553841037343109656161	SHA-1:117100121687282831027510751775180105100671091201027876120771131166861	
FILENAME:quick_dashboard_templates_overview.htm	MD5:861061158249659086805247841091045211611779536573666161	SHA-1:528599101120113118536870103866967548666104537453111525754476761	
FILENAME:refresh_permissions.htm	MD5:11980104556774826897115751158476708253747010866656161	SHA-1:1221185749854879718410511210588876853867476536785558847657161	
FILENAME:refresh_permissions_message_box.gif	MD5:11979439010111650806867100975683651215366726775666161	SHA-1:71100848750827086785251110531167211111654981006680737183866761	
FILENAME:reloading_the_example_customer_views.htm	MD5:1101118910198117528998120741076711011810375685071111676161	SHA-1:5010570839770103761168012110288569712176729711210857897567577061	
FILENAME:removeskillfromagents.gif	MD5:4848113102901151096611873798569120526810679848456676161	SHA-1:106786610812073668476728111577518612110111899548210248821081187661	
FILENAME:removeskilllevel.gif	MD5:102110114115881141218586697752102885410111679545380686161	SHA-1:4955122112113100109907369659811669111107115121501024311972991141137661	
FILENAME:removing_filter_from_list.htm	MD5:99106691015611049731026979775411348857111376107122666161	SHA-1:76885680817043549752114855090111835582105996711411143881037661	
FILENAME:robohhre.lng	MD5:10481105438210849971065487435084115704311212110789656161	SHA-1:841098111955839012211883115756851701107410412197100711098166876861	
FILENAME:selectagent.gif	MD5:794911783436866759898508870757811555505680118676161	SHA-1:8999111438511667541039912110288731117281117114661108367691011006661	
FILENAME:selecting_objects.htm	MD5:10051488970831118911911484906749481189749857078656161	SHA-1:1006955548448685511698868973547911211557107661148411251101738061	
FILENAME:sending_alarm_notifications_via_email.htm	MD5:778888798497751124753113111801221021101211004710972666161	SHA-1:101891001076910911510185114103106115101106909898109761227490103651097061	
FILENAME:sending_automated_responses_to_email.htm	MD5:82119104557077119120112516780481121089881436873117656161	SHA-1:1199857995547122785652114541151174390121805610569110905184697961	
FILENAME:serversettings_agent_statistics.gif	MD5:7667721197697901131216982871071025681122109865783656161	SHA-1:10111910310666102907476788269821096999121431217153841155186657761	
FILENAME:serversettings_enailnotification.gif	MD5:85504811175551087211311688501147483119987382112105676161	SHA-1:9043102488570100981014897112835681116121118115661178511249110977361	
FILENAME:setpriority.gif	MD5:435279115488073977175885311956109547083708369666161	SHA-1:76548581507573103711031057199711166990108527987117106881041088061	
FILENAME:setting_shortcuts_pane_supervisor.gif	MD5:80121811218976854911711084112978483122805486105122666161	SHA-1:80121855712079741136757825386778272741136752751138984981196661	
FILENAME:setting_the_priority_of_interactions.htm	MD5:547210699122102106858288686873798855578012210488686161	SHA-1:11273497085484997111551088171824311178891217669106781041051187561	
FILENAME:setup_scenarios.htm	MD5:851055212211484115103517810882100106876512210673111111656161	SHA-1:79836685848712110951110103491111166878751044712010182489979576961	
FILENAME:silently_monitoring_agents.htm	MD5:87771135582668910266851117573685065561161197456656161	SHA-1:109698385717076110709069113518110112287551011166685474947866961	
FILENAME:silentmonitoringiconhoverhelp.bmp	MD5:120477810310810184120566775119887010779547511810552686161	SHA-1:8910383109975686100718665791181065071847510112190113809868777961	
FILENAME:simultaneous_monitoring.htm	MD5:1166570901181141088210552436789116549797103436947656161	SHA-1:11566119901167171991201008811055548782861056712067571086867738061	
FILENAME:sipmonitoringiconhoverhelp.bmp	MD5:112577510876768548545175122877175567869895547686161	SHA-1:113841011191107266104114115116806511852821051018611269691131221151037061	
FILENAME:sip_monitoriing_settings_dialog.gif	MD5:4998120751135011579117811224970771215678528310368656161	SHA-1:744311679113517552838111010178731201201087277115103797912272527861	
FILENAME:sip_monitoring_overview.htm	MD5:100119871077071855698761028871741124954102578154656161	SHA-1:11711985122508787748666107122122875110856731167311181815698897861	
FILENAME:sip_monitoring_session_icon.gif	MD5:561119781815583997010611311610449757697113111107109666161	SHA-1:89105871227682122971161208911052997311199120107658710554118110557361	
FILENAME:sip_monitor_agent_group_select_agent.gif	MD5:1135112268831099847105499811486537010683836910953686161	SHA-1:5757998248116655457751097411012157511011068976731165573110907561	
FILENAME:sip_monitor_agent_monitoring_session_icon_logged_out.gif	MD5:108908312011210410950511201147674112109971131201015098656161	SHA-1:7472818811584656653675384976712274896556111735210857731087261	
FILENAME:sip_monitor_agent_new_interaction_icon.gif	MD5:71118110681018984731078511776101698411643721146656676161	SHA-1:51112102747155658755547178122555484103861111098990655651556661	
FILENAME:sip_monitor_whisper_coach_text_field.gif	MD5:10581439076857365817910779511036610412248898748686161	SHA-1:8811410979657099103894812269438276978072114100105104681101071097961	
FILENAME:sorting_and_filtering_object_lists.htm	MD5:11710010010147521006810812210711047807069498310976101656161	SHA-1:7297118908280501058378579985558855108100496976715190831076861	
FILENAME:statistic-level_alarms.htm	MD5:8055115566876103991085466759075116817274507349666161	SHA-1:5110765121651105398879854847390828666667972118738611683727661	
FILENAME:statistic_wizard.htm	MD5:1081106668109555678726571118769851735081898479686161	SHA-1:8984501135711181120116116105837447488111977999871821031001091216661	
FILENAME:supervisordesktop.htm	MD5:9710290521011224380116112878066531026570109115104100656161	SHA-1:98111104858010871895290687770511054711810111111411781667182837061	
FILENAME:supervisordesktop.log	MD5:111118107120111521101177552831191028579119978310410969686161	SHA-1:691114748695286725054104509910611711052119705553708011550576561	
FILENAME:supervisordesktop_csh.htm	MD5:90771159865108855310783105119110110537511056107101100666161	SHA-1:12272495411976103115565448661187184531061178997514710912266986761	
FILENAME:supervisordesktop_rhc.htm	MD5:494985755710280667451766711612243117711035310898676161	SHA-1:57897811169115100112564910211089114114896910482575168826569736661	
FILENAME:switch_to_barge_dialog.gif	MD5:471067481726589108748010974114995588471088557100656161	SHA-1:551149987796910611570106857189121488451777482107841199883896761	
FILENAME:switch_to_silent_monitoring_dialog.gif	MD5:8011511250978111580998668105488948788149119113111676161	SHA-1:71577547102561087483906748475479101120751151097711810611180837461	
FILENAME:tasks.htm	MD5:99561155510011412011811568119105531181027473847247103656161	SHA-1:528571747811080758152488079847380794810990858669121115767961	
FILENAME:tenants.htm	MD5:83905587103101118118511137076102103741061114877116115666161	SHA-1:8112072108121102119745172106122556985676710155858957757355777561	
FILENAME:terminating_interactions.htm	MD5:121108106491147810175977349114846510511389728387108656161	SHA-1:10174687052678351838176111654853756510070109838410210977747761	
FILENAME:thresholds_overview.htm	MD5:8510812110483848286117498957989878117741095310257656161	SHA-1:11666119879776106898386104654883721207571824710688986869977361	
FILENAME:using_macros_overview.htm	MD5:8484106107811218910511780115109756512249108119565275666161	SHA-1:669070118108439955103791161154879104101504311283817773111851106961	
FILENAME:using_view_configuration_wizards_overview.htm	MD5:777111190788610948488299100110112525054551077490666161	SHA-1:10355885368877687114107115828751727156989010968548310180506561	
FILENAME:viewing_aggregate_alarm_levels.htm	MD5:1107875101111901038354831151047010947731179811368106676161	SHA-1:78701171161001061149883809748577165861067743769912110510252827361	
FILENAME:viewing_alarms_for_individual_objects.htm	MD5:9048847010911066109111724987747476858253527469686161	SHA-1:65541077566898911569471001001161111071001205047561165190105106987961	
FILENAME:viewing_alarms_overview.htm	MD5:1095343122988787797365518810051103846612189100105676161	SHA-1:789711273100718366658290971068110378707610350881118956109527261	
FILENAME:viewing_media_status_details.htm	MD5:81107101715112075981111198450118102119109856810678106656161	SHA-1:11789108569010611810775106561189910854103669751501131206510477987761	
FILENAME:viewsoverview.gif	MD5:1028411988544811756118859711390108557351835512268656161	SHA-1:7984875771796985104716784108104491026574688511950808449776961	
FILENAME:viewsoverviewdropdown.gif	MD5:81661217111510482701114870978611811310568531158271676161	SHA-1:111561006599848511672855381116476751491041201057810948115691158061	
FILENAME:view_profile_template_wizard.htm	MD5:975410889485011565111661166774121511218399988599676161	SHA-1:721067110881715010288821064311472788910289768311512065121102528061	
FILENAME:view_template_wizard.htm	MD5:7367976711310354858555811107565847573707610169676161	SHA-1:437288885111381116897411710148831221081148197517310282103741126961	
FILENAME:voice_and_video_monitoring.htm	MD5:8582724911211780113122120109867349909911169726978686161	SHA-1:83678711465109531215352437771668966118778354521016911090807861	
FILENAME:webhelp.cab	MD5:7455701139754104113113971026570116107996683517565676161	SHA-1:118675073106661161228452115115811201057343121108651171101158778437061	
FILENAME:webhelp.jar	MD5:54898266561074780681045675100807610379557811048676161	SHA-1:11673764883851017112110412010710474531075043675277529975107438061	
FILENAME:whcshdata.htm	MD5:8710710197985351491161084379515710851661005211051666161	SHA-1:798410548728185761181011098190681178365717857791188274105727061	
FILENAME:whcsh_home.htm	MD5:1151075676116577180107566611075731021151037811110273686161	SHA-1:80531071148175105110120106106103757750671001051068188686999105736561	
FILENAME:whd_dpns.htm	MD5:529784101781198572907911686807010543565611568113656161	SHA-1:5587116577956498810998536590109122121791091196765777481106677961	
FILENAME:whd_hide0.gif	MD5:5481881119787681065410753881191081121077178508056666161	SHA-1:7110510585477190106687410997839854898365996980478955113756861	
FILENAME:whd_hide1.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_hide2.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_next0.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next1.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next2.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_nvp10.htm	MD5:8748895575907557531151171028667666912257757775676161	SHA-1:87551091211118710666787610211011083487067111761038474568869998061	
FILENAME:whd_nvp20.htm	MD5:496551571211057583111118111113110118691001129990113102666161	SHA-1:10954761021111021095782527411711797987948114661144354991201051217661	
FILENAME:whd_prev0.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev1.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev2.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_show0.gif	MD5:12111350119103781161208165697678831201208379121118100666161	SHA-1:104109501185157717811080976789109541205281119841081127573100986961	
FILENAME:whd_show1.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_show2.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_sync0.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync1.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync2.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_tab0.gif	MD5:5510812076891225310852101471148654547075501094798686161	SHA-1:1108110577756571437480715511311057661154753119665311766701196961	
FILENAME:whd_tab1.gif	MD5:107484812280726977103508210689775481105117737475676161	SHA-1:65109519951991091011035378100437410952525410111589851004986797461	
FILENAME:whd_tab2.gif	MD5:115112988510472478412184535410711499727010647117119666161	SHA-1:7111498711031171048110071101118796776666911611810068106697457496561	
FILENAME:whd_tab3.gif	MD5:12176435781558057100109120736712010911856120767887676161	SHA-1:8910457109721118557864812276767312012299671181147411310584531117561	
FILENAME:whd_tab4.gif	MD5:10957877910679821181175610467721014899114538583102676161	SHA-1:541035310311111110511190103471227010067112104437677698782120101977561	
FILENAME:whd_tab5.gif	MD5:725748521054378821061089711811810277787968118115121686161	SHA-1:6990501004881817510111211510989841068497108728867876971471107061	
FILENAME:whd_tab6.gif	MD5:1178265541219986113116725611582517111647718671113656161	SHA-1:5111189120861048699117688282100661065411710810969881108311787856861	
FILENAME:whd_tab7.gif	MD5:103106100545212052578886100121731078371711021228357656161	SHA-1:90119112112781056911911180688665891015776855453901041011101121057861	
FILENAME:whd_tab8.gif	MD5:51991168277677111311375848650728676669787115107666161	SHA-1:10669991021175765109994311012010176811208475477968811035467897861	
FILENAME:whd_tabs.htm	MD5:8510110966987181551081015284113100501035283805580676161	SHA-1:8090858011970767978507368494811566122997365555348111701187761	
FILENAME:whd_toc1.gif	MD5:99541145312250106574949577510351113817467836657666161	SHA-1:6767741141078757102675010585101817511767115861071054911911755527661	
FILENAME:whd_toc2.gif	MD5:86501167797671078611673994310143571167447759089686161	SHA-1:6888101691079811474988199777254491081117054119539757107122516761	
FILENAME:whd_toc3.gif	MD5:796610884671025349689010575996612071661151168477666161	SHA-1:1016911211010983848611155984911488103661041041221128698105102771097461	
FILENAME:whd_toc4.gif	MD5:839780104825610482801178711756688253118868353120686161	SHA-1:571227076101985788111711046974117731141188510175828011467109497961	
FILENAME:whd_topic.xml	MD5:798650655648551037076768649119548511374838474666161	SHA-1:122109111494311811911011650735766118115505510568101851188185107816661	
FILENAME:whd_wbsh0.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh1.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh2.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whfbody.htm	MD5:8110989110107698010966121698789116110686579766677656161	SHA-1:105701057886991185451107991159079105679757111741165110412280727561	
FILENAME:whfdhtml.htm	MD5:7490120764852999843437157100767498759710910383656161	SHA-1:801094712197121511066950878210910111899541184711210411310986681127061	
FILENAME:whfform.htm	MD5:1091065176811176882781041217384105726811210850102108656161	SHA-1:11743113991201008612157751136755535411411711311811168121487768436961	
FILENAME:whfhost.js	MD5:1211125710111967788698724711066721209949661099888666161	SHA-1:866973981208910583674357691058253568552909810550121111102496861	
FILENAME:whform.js	MD5:6586107486849738066107477966107111551151077972112656161	SHA-1:5667827254889950737211148876953869972751017368108104117906761	
FILENAME:whframes.js	MD5:8812247697953117511018656110111661077849477011779666161	SHA-1:68748490561138011356987172541204810586851095172114678951857661	
FILENAME:whgbody.htm	MD5:65551171061145511475115857267109746768659011110350686161	SHA-1:5178821175790871076512067521145310856706556541007874121113746661	
FILENAME:whgdef.htm	MD5:561041031135451117831041146611810811783705111312189105656161	SHA-1:11210711880841128465104104688157120806512212110055904810311298997061	
FILENAME:whgdhtml.htm	MD5:4872107122517570804853729912076118544310285121104676161	SHA-1:877654811218510665122114109971088184114101695566797782102821137261	
FILENAME:whghost.js	MD5:86886898551167711575555410210549847553867310851676161	SHA-1:657411012111648524973108113115691038168107787282106897011073857161	
FILENAME:whhost.js	MD5:6576119100107431091001117679541224310872785212150100656161	SHA-1:49811001207512012087479085837969110121751111097168868211449867861	
FILENAME:whibody.htm	MD5:81877011011682755656507412111566795710168112101108686161	SHA-1:75528310011555114995665102103117431196511512153971067248122100976661	
FILENAME:whidhtml.htm	MD5:121120681039986120859711150101103107535482671125398686161	SHA-1:888272791141148610079105691159867548476886710711656737985976661	
FILENAME:whiform.htm	MD5:6979778275521141137211352547111710711973696585121656161	SHA-1:109107121895468109748411075818953117761121191177656671201011181156661	
FILENAME:whihost.js	MD5:1136711172707110053831201171191215350888585104114113676161	SHA-1:1188712276494374664348868548811088156477411280741081101191117061	
FILENAME:whlang.js	MD5:545074121118517411657109100119106121827455101905754686161	SHA-1:4871121851229911911312048698666665011011585875568885310490876861	
FILENAME:whmozemu.js	MD5:109487412066661181038748498254113858897979910999666161	SHA-1:110531181086950824774122677111710410667651156810152109895555687261	
FILENAME:whmsg.js	MD5:1201085543661146590838854119108557012210770558480676161	SHA-1:485310277103110666751108103109112751137951837671115705011965907161	
FILENAME:whnjs.htm	MD5:8470556810567978076979978110541117781561097857676161	SHA-1:7483816677675310165561058486114781018186117741211211208079577561	
FILENAME:whphost.js	MD5:121786966571146753105488478121120117807910453120112666161	SHA-1:734811770115497267781031056790546810343108119116122985453119657561	
FILENAME:whproj.htm	MD5:7179857950112661166854100108121107578188795010749656161	SHA-1:120668478121110751141025768686876576512276515490488589801096761	
FILENAME:whproj.js	MD5:83122438550744979120105548998698667121745510675686161	SHA-1:6976107113691171071227710611410511190101661127311865100518876901166961	
FILENAME:whproj.xml	MD5:7011710643895483119991158511411978111105102110868483666161	SHA-1:5653781111081148470778110911665119104704973119721071055212276757761	
FILENAME:whproxy.js	MD5:50431111194811572691095711472804911554113105907677666161	SHA-1:83101831008179791171071124347787389103817651437880769880727661	
FILENAME:whres.xml	MD5:1048279661025182121511015749110551054985116868268666161	SHA-1:8352103777412279906911311211772518255107844988531191025255687661	
FILENAME:whskin_blank.htm	MD5:86701208972107851156610911871705711580841158381106666161	SHA-1:111485585679870120107666910011490112100516710966747469118561167261	
FILENAME:whskin_homepage.htm	MD5:9710290521011224380116112878066531026570109115104100656161	SHA-1:98111104858010871895290687770511054711810111111411781667182837061	
FILENAME:whskin_info.htm	MD5:681014950981048011289516610372696676834711766116676161	SHA-1:1131111081151206511281671181151167243877398111688510187114113100747361	
FILENAME:whskin_pickup.htm	MD5:698972656580546865905247112121851116582778566676161	SHA-1:8378106485512077104108108100758143908881771216750571215052557161	
FILENAME:whskin_tw.htm	MD5:478180671226911212299759011810484687654516710551686161	SHA-1:701141105611810278498982120838271851115011567831021061229899896961	
FILENAME:whstart.js	MD5:70671175011799120104907811267112111106100121725697116676161	SHA-1:1201197512111674681061151151184356471111209954119564365521081081057861	
FILENAME:whstub.js	MD5:838910850865610956735010311010411865781197010811076656161	SHA-1:10411382791061121027466103875312111610212210980121735781655075777761	
FILENAME:whtdhtml.htm	MD5:6980751024911187731221127211610547557465115658267686161	SHA-1:5610011410773651151077665756712184478976101104112681141017647987061	
FILENAME:whthost.js	MD5:1158251888850835110411987788074498879113666767686161	SHA-1:50574810311043835580778776109884310785107811045412010368116746961	
FILENAME:whtopic.js	MD5:112858476576690866974527577531191085371975476676161	SHA-1:717784116103987710147658190731211198299708770871196883671066961	
FILENAME:whutils.js	MD5:791048411810011653978112282122971228855678911810652656161	SHA-1:10410110311369101761165348841011121088611884684811854112119112122858061	
FILENAME:whver.js	MD5:67901034747761168272807410511612081102491086910556676161	SHA-1:90839711310076110535143561157710147111122695747100547469107847761	
FILENAME:working_with_large_lists.htm	MD5:12248711061135411687103861014952717877817210775106666161	SHA-1:548854771151091009787111478512211011211547555110057837610185727261	
FILENAME:working_with_macros.htm	MD5:73751019910710157120538589122108707973113479084102686161	SHA-1:818180119106767476726680841107776791226887120818711510574676761	
FILENAME:working_with_named_filters.htm	MD5:118109706711365565611566103111878548909011711610369666161	SHA-1:47869910586109695452741001087175531177988859055100865767997561	
FILENAME:working_with_quick_dashboards.htm	MD5:104516671116865666887710897121122785147994853110666161	SHA-1:77724912043751005611771851111139811974756967114521035010478527061	
