﻿0100
FILENAME:MasterData.xml	MD5:104528210853727688837777816568789012057675276656161	SHA-1:55555668105695111278557111311450114104116475051845698113120437561	
FILENAME:readme.txt	MD5:10412177111119111105868256827976122677985658387113666161	SHA-1:72978166478710298118838311288751056510568119111815010112251886861	
FILENAME:accessing_the_supervisor_work_area.htm	MD5:99757290116897110773117107100561084911211280787752676161	SHA-1:105101731061078788115431041038811266756888504353121827771113577461	
FILENAME:actionsbutton.gif	MD5:11312298731216569471111058283991181181005152547175666161	SHA-1:739911050881187851985347108671056889677879116676911211081537761	
FILENAME:actions_button_alone.gif	MD5:12047991188965116791167354786812156865056118105112656161	SHA-1:501157111910747888110210054791037871887911179102874868102801197761	
FILENAME:actions_overview.htm	MD5:4310910653108108758311766546811054785197997072107676161	SHA-1:104651121131154711251108511041075374476512011473471101065710373517161	
FILENAME:adding_new_agents.htm	MD5:7773768899841015512010186797910570866579904347686161	SHA-1:505610511389108894310552701168210210110849521075611699747198477961	
FILENAME:administration_tasks_overview.htm	MD5:81485012098887511087112578510511489909876676977666161	SHA-1:55546647751137573121119805349535682106115109818171868376847361	
FILENAME:advancedsort.gif	MD5:1071087154103899956112857210947122110819073894867656161	SHA-1:48909811143548150661011025790578883875179118687710275841017661	
FILENAME:agentpropertiestab.gif	MD5:10510372699999116104818048685510086120477411148115656161	SHA-1:699988114107741091218571113881019810672526711069505450991051107661	
FILENAME:agents_and_places.htm	MD5:81894954112521106580807510411285847290981065173656161	SHA-1:112728112071858369861128610849776569115794911389747754111857561	
FILENAME:agent_logout_control.htm	MD5:7797841185468705185120501011145550999056536578666161	SHA-1:567511910148787612010071481121038180698190877548111115122112437961	
FILENAME:agent_management_tasks_overview.htm	MD5:83775468838112110043497611210911510650102878711447666161	SHA-1:8676905650117808666841121077886995347571101071014310966771196761	
FILENAME:aggregate_alarm_levels.htm	MD5:4311411112110011143829747120435687435150847410382676161	SHA-1:8774104561121088211811010177875310611166867611581681131088198897161	
FILENAME:alarmsiconhoverhelp.gif	MD5:1148485122705110510550811178647899010283891148572666161	SHA-1:11111154111767711152111894811770109708654111114122108118113120721087361	
FILENAME:alarm_notification_via_email_overview.htm	MD5:1096753106735351111431216510952691011021147212110189656161	SHA-1:831038077105106721057798721178912098565410381818343995369576961	
FILENAME:annexeditor.gif	MD5:508290100109704767908710751827466105102104667067686161	SHA-1:785471765380795665678711847824910672555610211873541141141076761	
FILENAME:applying_actions.htm	MD5:76528212079795010098681171018450881018278827970656161	SHA-1:7869578110679799948118804310953988566107119988380100101108537261	
FILENAME:assigncapacityrule.gif	MD5:75818585787211811210211182120109681211014343105113121666161	SHA-1:106657551115120481021011107266711185169991041131085176498782717261	
FILENAME:assigning-removing_agent_login_id.htm	MD5:678175105109747956118100103704750871034877735682656161	SHA-1:8288111791225057114697976765249481017098775078718449701016961	
FILENAME:assigning_action_templates_to_users.htm	MD5:7482818948796665102111116524910712211783785479120666161	SHA-1:577853544849861107152485388119541046687112114731088255114517461	
FILENAME:assigning_capacity_rules.htm	MD5:891131208310599981218070825412053998511872999781666161	SHA-1:436610751738776811206952678510611610197721141081101088978118756861	
FILENAME:assigning_email_notification_lists_to_objects.htm	MD5:10484120844349981124376978210975669076548557106666161	SHA-1:1045675891091181051117410410381105681101077699508274868112084437261	
FILENAME:assigning_quick_dashboard_templates_to_users.htm	MD5:86112761171007872801091176798775581111898278106107686161	SHA-1:9711710075498610511599106885270811144986987681716570122120896761	
FILENAME:assigning_thresholds_to_objects.htm	MD5:116497682471099811010112057115668878658510011110355656161	SHA-1:115119885610143111896843521167197122971127353438187824379907261	
FILENAME:assigning_view_profile_templates_to_supervisors.htm	MD5:69121114105109811155372711176750868479659010411243656161	SHA-1:11555789011655105115114677110586105734899558511211951655757787961	
FILENAME:assignskilllevel.gif	MD5:881217257761055210311167986988106791145752559887656161	SHA-1:12011982111831156652115481148970117104541088348835212110611689986561	
FILENAME:assignskilltoagents.gif	MD5:1061041016668845711712089100438977788182564810688676161	SHA-1:76508474507073111755050659011676104100521177956120891101051177361	
FILENAME:assigntogroupsremovefromgroups.gif	MD5:105801054710386508211011556112106113119106101811107878666161	SHA-1:5110778894972121985584579711010910110857114120505610684122101567761	
FILENAME:assign_supervisor_administrator_permissions_dialog_01.gif	MD5:11211880110991037311110810079781151097856977088115116686161	SHA-1:106977810297991074348831067166121115121517512110297514767109996561	
FILENAME:basic_tasks_overview.htm	MD5:485350816857541161035785120807670103111724788107676161	SHA-1:7412111272815611875118687498516979888211110476885286120120857061	
FILENAME:basic_view_administration_tasks_overview.htm	MD5:104475610211256531201157876795747102811148810012083666161	SHA-1:4810110410168711061051011078087666769521151181161131178112050991226861	
FILENAME:changeslicesize.gif	MD5:79110121908711971989783824712010757116701051125272656161	SHA-1:845667814982471226990691121151108287113905697878312111770886761	
FILENAME:changing_agent_properties.htm	MD5:120519974787980541161227812147120839873106104106115666161	SHA-1:11387102567810567101711217948106821091184852122801121016511789727761	
FILENAME:changing_agent_properties_overview.htm	MD5:103507610311056884347548169107511005677971086690656161	SHA-1:881116881113741101061057078103661095210310070113112881024878120797761	
FILENAME:chat_monitoring.htm	MD5:86991006711783985553817211272701148043774911899666161	SHA-1:74565765100515375121897811311074115119116871061061039910555111746561	
FILENAME:choosing_filter_window_criteria.htm	MD5:7789661211158452881077387688911982848010753113117666161	SHA-1:10110771104116697511987112821048053545783479090116987087121527161	
FILENAME:configuring_supervisor_permissions.htm	MD5:471204397759797108109498599109707857541101116698656161	SHA-1:8077122112567978797011966665668998450771078472838211743887961	
FILENAME:create_new_btn_assign_threshold_template_dialog.gif	MD5:5452655312274104103501041229910972857180118110116118666161	SHA-1:5169481148588120838169878489521099084431145177728212288976661	
FILENAME:create_new_template_assign_threshold_template_dialog.gif	MD5:7478741121086598981146856538011112290695010649109686161	SHA-1:116115101546881103110559010110783817586112897069107811221141181016961	
FILENAME:cshdat_robohelp.htm	MD5:10483101806985856983116515710511112188971179781112666161	SHA-1:114868310180815074547054566748113106706971110110504878741048061	
FILENAME:cshdat_webhelp.htm	MD5:10311910211382122558677106907289102557373115874788686161	SHA-1:49103488611083481058711683885712111673117971155210352488547507461	
FILENAME:customizing_quick_dashboard.htm	MD5:557812176555490498287115801117811611973108708986666161	SHA-1:4811012049689810370114107537011343110735212110380439711069881156761	
FILENAME:defining_action_templates.htm	MD5:5055111118496974807011257103701024876431036883122676161	SHA-1:83511087187118795780857966987911712053771111058411511972711107561	
FILENAME:defining_and_applying_a_new_filter.htm	MD5:751168511611443736910987491181131089911255744387115686161	SHA-1:7788117113851195110111799106120885252721211097485121651034853787161	
FILENAME:defining_email_notification_lists.htm	MD5:548972112537511088491177610754105112100113107984967656161	SHA-1:12111586716712190496878108112697366901055390122768579571091026561	
FILENAME:defining_media_lists.htm	MD5:4311410653115119102736843108991177943488511210883121656161	SHA-1:51100107117521226575112120106102975779120811131117278801061131111186961	
FILENAME:defining_object_sets.htm	MD5:77101784399818297115891121217479829881899010569666161	SHA-1:12111952109115105109122998452116894351881031085157701226810990866861	
FILENAME:defining_server_level_settings.htm	MD5:651186511011065521195576768247106865771977710983666161	SHA-1:808511557781131117911810178107516781105707910783112717554851027561	
FILENAME:defining_statistics.htm	MD5:122661071011115398103435751851221101164899118548252686161	SHA-1:6811849511061207682997548701141138381895212072886975841071117661	
FILENAME:defining_testing_basic_configuration.htm	MD5:67891211065112110949511218966858867109715711071103676161	SHA-1:102113106538188118656776101102111837866781191211191205750116110977561	
FILENAME:defining_testing_production_configuration.htm	MD5:69655011868708390103505474108971037651787810649656161	SHA-1:8879507366541031127512143784877109106791154311299788311287677861	
FILENAME:defining_threshold_templates.htm	MD5:1026543114114431081036955738110610512110354561038477656161	SHA-1:11210379103681177068679966731137555110116435012210771103106551087961	
FILENAME:defining_view_profile_templates.htm	MD5:701175211848737088109531136810010773668911811588101686161	SHA-1:1191096910511582108113666512174114797770501019943758510211149537661	
FILENAME:defining_view_templates.htm	MD5:10711490878351109801198875866689566511411110155110676161	SHA-1:1058688110119868111311511011067104771061161011101071021125210090471066761	
FILENAME:deleting_agents.htm	MD5:70115831091111157511384651037657114111106104745310370666161	SHA-1:51110111110111751218971102101115431018757120731067875875153110746561	
FILENAME:displaying_object_details.htm	MD5:76731087774767955815389668610910010770707910443656161	SHA-1:10579685311567496911672701157611988825210690671091171037799846861	
FILENAME:displaying_object_lists_and_objects_overview.htm	MD5:99121117694310811982808671121538578108104568510474686161	SHA-1:9797118836810873741081045780100976880121100505174861006567687361	
FILENAME:displaying_summary_windows.htm	MD5:488365109481181141031094811657865750718075508857656161	SHA-1:1205487776757471201178048577311051575273121906811510912053786561	
FILENAME:editattacheddata.gif	MD5:101785351511181045410085791205066728148791108051686161	SHA-1:97751106973481181097311477564790117565697831011118979113121797961	
FILENAME:editing_attached_data.htm	MD5:534311290517512148811221005556122791061191154910676656161	SHA-1:1228911611211611456771111201227682106107551145084671148211210069847761	
FILENAME:editing_the_agent_annex.htm	MD5:1166685526590121110104109688455981197890801145267676161	SHA-1:1015365551041161201021178811711410010610079794811679861157790701167561	
FILENAME:ehlpdhtm.js	MD5:106122981131211049711771978778487611755521099870115656161	SHA-1:87721007212174107101116105122721071008711610481539972861118674487261	
FILENAME:email_management_tasks_overview.htm	MD5:1031168899846853851174848105119111117741061229874101656161	SHA-1:4911110411210911070758475102431091078271661199855551018489114677361	
FILENAME:enabling_and_disabling_agents.htm	MD5:1096710369805168116791004366704810547498566101112676161	SHA-1:5010611152728368541031211115179122908997515010711374495390857261	
FILENAME:example_alarm_views.htm	MD5:110118531148810775791058178978589749911153102103101676161	SHA-1:109871161061138899701178785103115104887388901198211411251120120496761	
FILENAME:example_customer_views_overview.htm	MD5:82561208768868010654114896982978457671191097451656161	SHA-1:107106431107450104561088690491071074770894954731097110774841117561	
FILENAME:example_email_screens.htm	MD5:106105506710066781091011008911311368434353496810597666161	SHA-1:11682536749551141124784116991148797103521218488684387108120537661	
FILENAME:example_open_media_screens.htm	MD5:54117117118717510910010650116115741171217570691128587656161	SHA-1:76100114431188350100656554106115117104901157378978143857173708061	
FILENAME:filteradvanced.gif	MD5:5665109498674864968986653781007911679737610199686161	SHA-1:85117112545411667991157097878799109788188818197114117104122997861	
FILENAME:filteradvancedinteractions.bmp	MD5:10112010011310953100661207079711071001204878116508352686161	SHA-1:805411857907943905398997282119805512011212169488212211083657361	
FILENAME:filteradvanced_new.bmp	MD5:1081201067710174498111549758677112106735174848554656161	SHA-1:1001035467521056910610410054116761175510110350727610656818267526961	
FILENAME:filterbasic.gif	MD5:8810876688811573668679891011081181227890871067978686161	SHA-1:76545190102675686531147481718966102101738152107497011467707561	
FILENAME:filterbasicinteractions.bmp	MD5:86859043548073100699888854389798187475777119656161	SHA-1:5277854383661056786112481107810186110826797571037910487551077461	
FILENAME:filtering_interaction_lists_overview.htm	MD5:508051525652106891031195471118116751131141038449111656161	SHA-1:115111103716567711015678845387436912112111998507510387112107996661	
FILENAME:filterlist.gif	MD5:5177113120102868951118117857111511510311811111811568117686161	SHA-1:65851118580541027475106471131187010043110108798111610710510969876561	
FILENAME:filteropen.gif	MD5:431027555111891199712275834310668668251117848687656161	SHA-1:838565509010848977698861188070107729711481114671204378122667561	
FILENAME:filtersavecopyrename.gif	MD5:8512111580481124857471111017910011048103847074101106676161	SHA-1:791028543981141067269656784103525367439952114118848181991197161	
FILENAME:findadvanced.gif	MD5:5148547055541191171027210990746611549867799102120686161	SHA-1:53821131139787524911010866681227411172103113501187454815065558061	
FILENAME:findbasic.gif	MD5:10487112122486610589976910478104114110881037110156108656161	SHA-1:4967747881119571051155766996552755753734811349881207375657861	
FILENAME:finding_objects.htm	MD5:71571036711110757839097110709766761167710712051117656161	SHA-1:1171101216874104120571051139885841084778719910657106104116791161057061	
FILENAME:genesys3-01-01.css	MD5:10378507610210790744753751018910810911211055119108119656161	SHA-1:50103851064911010349109856790781101061018147110107811178710966717261	
FILENAME:genesys3-01-01_ns.css	MD5:834356537611887724397875211885104103117795666103666161	SHA-1:10554511181081127411350814389831136911312272538010389100111102997861	
FILENAME:gotoentry.gif	MD5:834766111114114827410311877677147119113861011107048656161	SHA-1:6984826610087901145152491091117497988190721065779558371656561	
FILENAME:groups.htm	MD5:80909971651225467117827580121721181107566579987686161	SHA-1:108116547969796711911268701087510181731175674113103501117369496961	
FILENAME:immediacy_of_updates.htm	MD5:8567551047777102122120835156117841185411897835253686161	SHA-1:711071177773121116114671168278114815184112848911610276561041041197761	
FILENAME:instant_messaging_monitoring.htm	MD5:545689118116874367821136886825699487410188106103676161	SHA-1:103101821187348106806510380102898256109103761081197757687087867761	
FILENAME:interaction_management_tasks.htm	MD5:7056106488911857108529911883105528676778012010576676161	SHA-1:55671019851845798908411557651125085121701125266105665079486761	
FILENAME:interaction_management_tasks_overview.htm	MD5:1221117510898841051091045070579870881107255746549666161	SHA-1:10686119818511779747588821195257851048771109517950498243676761	
FILENAME:interaction_queues.htm	MD5:84751057281751134865787474106120778577521155143676161	SHA-1:1047311010765109779870477677508367118798512179824890771181097161	
FILENAME:introduction_overview.htm	MD5:55102117664948104109112894776686712050991141137089686161	SHA-1:5498999811854107107725010381489811968664397101909811811677667561	
FILENAME:introduction_to_macros.htm	MD5:8890558811948437072116701161171181011116883567678686161	SHA-1:6510548806867113119771075797978197728510810986112515710448727861	
FILENAME:keyboard_shortcuts.htm	MD5:1037111697517211811711251696872115718011481896651656161	SHA-1:103848710610175120707649786753755457119485510811053819748517761	
FILENAME:loading_a_quick_dashboard.htm	MD5:56785610778725166546943107478511412276776770121666161	SHA-1:81117491208172119121981191155468688011851104577347117796977997861	
FILENAME:loadquickdashboard.gif	MD5:47100116991009074521108983101121511037477558410486656161	SHA-1:10311189734966100821136911947821097771981141148110174687275737561	
FILENAME:loadquickdashboardadmin.gif	MD5:4871821145176569011610110454105861054788777610665656161	SHA-1:72505778655284488177708675741041224710185110815171751051007761	
FILENAME:locking_and_unlocking_interactions.htm	MD5:1038476118849910367103121518471757697771051046580686161	SHA-1:547577847089121848486101105567410883576856112107478174106836761	
FILENAME:macro-new.gif	MD5:72748212090981107589116821201064857107116997311698676161	SHA-1:110731021038366103736711772891181141114387771215384122816755797861	
FILENAME:macrolist.gif	MD5:496511779886969110112115120111531201195565120113118110676161	SHA-1:12253677611266106727011373113115571141198147861111081136597121887561	
FILENAME:maintaining_synchronization_overview.htm	MD5:677699795311710752755075488787108431121018287102686161	SHA-1:101655611711411674891105710412072651191131031208981717211499105556761	
FILENAME:mainviewalarmscollection.gif	MD5:7887106534811781721087611655118122971131121218911365676161	SHA-1:119120835610554535168831045483101116761131191137710410511183821107961	
FILENAME:mainviewallalarms.gif	MD5:120107537211767105109476873551144856721061054712299656161	SHA-1:8452120805749431029077871228610680671026510749106861017689517361	
FILENAME:mainviewemailattacheddatatab.gif	MD5:431021149075871119748651097680848410969531218847666161	SHA-1:7376102995383817156758610812243106807911185111651226612190797261	
FILENAME:mainviewemailattachmentstab.gif	MD5:12211211586113106547112212166557611053829011384105120656161	SHA-1:81102565749791085010611350505182112122781091081178588799954707661	
FILENAME:mainviewemailemails-new.gif	MD5:86854766681006875100118111116100109838368651015679686161	SHA-1:1135286837510589118121111105431118988102109115695310648119119821047161	
FILENAME:mainviewemailqueues.gif	MD5:120821035649781024366656978529774981117712290104676161	SHA-1:1014352577097897411877731011081068697841208512165507210179826961	
FILENAME:mainviewfax.bmp	MD5:11570907512066691066610577857110356114571041225657666161	SHA-1:1107910210869996789121769011711782787011610568908543571051141186561	
FILENAME:mainviewnumbered.gif	MD5:8799995043821181215587110981204948728674479051676161	SHA-1:9971695281681147911389874352785773796912273971071066852997061	
FILENAME:mainviewskills.gif	MD5:8610411055658611510666579710510274758582113115107109656161	SHA-1:49878256791025448571024811280110113765598120868970661191121126961	
FILENAME:mainviewsms.bmp	MD5:471211136911883727669658371471191111138383678970656161	SHA-1:1165010855508868120788385887649729911311610299106488467108857661	
FILENAME:major_areas_and_controls.htm	MD5:10510510910010853711011147111411411211212151514911578113656161	SHA-1:79557383981136910986658298101107704367711111051031108410580746561	
FILENAME:manageagentgroupmembershipagent.gif	MD5:11777577477107755173118114122811091118698107548573656161	SHA-1:7150528911177798279498910677113106884810212167875567831031087261	
FILENAME:managing_agent_group_membership.htm	MD5:1137648684387845477987611370439810582509811590666161	SHA-1:8887777571102821156757122110864711686748476755373527088536961	
FILENAME:managing_login_ids_at_agent_level.htm	MD5:108671197587541051136998657010110484436754766789666161	SHA-1:43113507268526856895211910111210511183684874555681785576497661	
FILENAME:managing_login_ids_at_switch_level.htm	MD5:8655751129711285715082874710678826577101558953656161	SHA-1:97113109101109109109896710365514348801004749122687278496867777061	
FILENAME:managing_login_ids_overview.htm	MD5:484811411953809071115111664711311354891008710377114666161	SHA-1:1044710465758148675497805452845497102113101798510411280113527561	
FILENAME:managing_skills_at_the_organization_level.htm	MD5:11847855643697610210373116556854511157312011111389686161	SHA-1:8850519011611710712097998411890668154104854910211351858265777361	
FILENAME:managing_skills_of_an_individual_agent.htm	MD5:1128781741025711954498911210778501121005097885347666161	SHA-1:8812176118811091085189987510050849949100115121721208976541131037961	
FILENAME:managing_skills_of_multiple_agents.htm	MD5:12011910011366546810985111534776481151037911687121112656161	SHA-1:109905111568100107121511018811972431059043107769711243668965897561	
FILENAME:managing_skills_overview.htm	MD5:7088811156710552487390105715279113837612110110283656161	SHA-1:471211068675741037411970738010553729812111948105115765788511007861	
FILENAME:managing_spam.htm	MD5:6974729012279114431051057377708097106117671025553686161	SHA-1:1085777561187511872746549101551008072118997167491049855108806561	
FILENAME:modifying_the_currently_applied_filter.htm	MD5:8798715056117777012297708611910299511081166689115666161	SHA-1:83714967897899991119011081705450687786787511399104851061128061	
FILENAME:monitoring_scope.htm	MD5:787353717587836650108977011512171117521127310551686161	SHA-1:681201218311710857771211001105381835111283121118107676511481501067861	
FILENAME:movetoqueue.gif	MD5:72106438078875110412172120541031048256901054811170676161	SHA-1:1088057105438475114108105781065375669990825511479101818682476761	
FILENAME:movetoworkbin.gif	MD5:871217611153487950485471108112571027790847674115656161	SHA-1:4874807299119758871659970516897120871179865111745349551047761	
FILENAME:moving_interactions.htm	MD5:831018279111122120671077090122518248707511511012067676161	SHA-1:11211774524866531017911065105981228610968998156114122987665477461	
FILENAME:navigation_controls.htm	MD5:701147975811117811187777951118106111101701111225583656161	SHA-1:1056512172498789554877891157412288811059085841076990110108847161	
FILENAME:navigation_scenario.htm	MD5:10497837148681061191087151741131205711487658979115676161	SHA-1:55112867983715683511057248121120108781111176911155516853761197561	
FILENAME:newagent.gif	MD5:99795112284781001171228247741215397112105117895578666161	SHA-1:5312211665120557986879810411175795576527311687113991109853817661	
FILENAME:object_lists.htm	MD5:121108796610686719843107691116610350757880120103120666161	SHA-1:87991227769561211037511169721091131024710286677854845277861167661	
FILENAME:object_sets_view_templates.htm	MD5:102494750668211571104821218774105725484115676668676161	SHA-1:83117436571571118654488748113548211351741116710510348105100847961	
FILENAME:object_set_wizard.htm	MD5:83521035010011588115481181147212211612165721031178667686161	SHA-1:12148104507752117828365117731128553106100119108118486510912049796561	
FILENAME:open_quick_dashboard_template_window.htm	MD5:55102519750781171085782122821049998738266567373676161	SHA-1:122729989116884878117431191091171061076984121100868010710543103897261	
FILENAME:overview_supervisor.htm	MD5:1091124382531207710947551044310711511875731121116970676161	SHA-1:1061141226966844311555764310052886866108728811411380721061021117161	
FILENAME:performing_content_analysis_on_email.htm	MD5:501211061104890102122122121498766908310911611510173119666161	SHA-1:8010410411111110873521071126610676685278105105661008012151112981047961	
FILENAME:printing_object_lists_and_objects.htm	MD5:12273119479774761191206969115661024951759785118115676161	SHA-1:525190100508611156106535011251511187367548710011686784997707861	
FILENAME:properties_tab_settings.htm	MD5:109995749805212150557879119654382117104505711957656161	SHA-1:8756118117738198537551104677111310981108899910271981207457677561	
FILENAME:queues_and_routing_points.htm	MD5:1031101175710510575516911378757183121871168956116110666161	SHA-1:748410288110726679811071021018867748278110741135173807774527861	
FILENAME:quickdashboardlisthoverhelp.gif	MD5:87875111890103102887088721055377868265797598115666161	SHA-1:531197297501021015555108117901011171131041018969116571001095547707661	
FILENAME:quickdashboardobjecthoverhelp.gif	MD5:10966104100888710952521067547107999054121101658699676161	SHA-1:529950504774701226556746686107888011276878289565676103896861	
FILENAME:quick_access_to_wizards.htm	MD5:6786103508371801137971748478481178479579048111676161	SHA-1:977812081106116100776578114105851161118876861038090521168648567561	
FILENAME:quick_dashboard_tasks.htm	MD5:105116978183111747656112701227155669747829712243676161	SHA-1:11279101757148100681169774102654354651086571481225412012177766761	
FILENAME:quick_dashboard_tasks_overview.htm	MD5:11011578708169571227043103439054491135669687685666161	SHA-1:5280668283825411752908575111109797053771045177725298761117361	
FILENAME:quick_dashboard_templates_overview.htm	MD5:105525099548211953119676557766912110374518850111666161	SHA-1:6582837486657455108821211199965707610950979949745366110537461	
FILENAME:refresh_permissions.htm	MD5:122724310810168558610277887511067112737285765697666161	SHA-1:75571178449116801027212011966791115197701101069067115534877556561	
FILENAME:refresh_permissions_message_box.gif	MD5:11979439010111650806867100975683651215366726775666161	SHA-1:71100848750827086785251110531167211111654981006680737183866761	
FILENAME:reloading_the_example_customer_views.htm	MD5:985489105651044385101568951101488974565683114115686161	SHA-1:985668981166711151115578410710410675685790106779967886849866561	
FILENAME:removeskillfromagents.gif	MD5:4848113102901151096611873798569120526810679848456676161	SHA-1:106786610812073668476728111577518612110111899548210248821081187661	
FILENAME:removeskilllevel.gif	MD5:102110114115881141218586697752102885410111679545380686161	SHA-1:4955122112113100109907369659811669111107115121501024311972991141137661	
FILENAME:removing_filter_from_list.htm	MD5:1026610255518372861111141081064877120102871071199947666161	SHA-1:805781545710853547355111556647117122691208453484956111491226761	
FILENAME:robohhre.lng	MD5:10499119986786895457118113821114890794372534752686161	SHA-1:5799779984526943866981831171008110276557055511107011167577761	
FILENAME:selectagent.gif	MD5:794911783436866759898508870757811555505680118676161	SHA-1:8999111438511667541039912110288731117281117114661108367691011006661	
FILENAME:selecting_objects.htm	MD5:4351568780677210386981035486525553571221119082656161	SHA-1:73721176612081991101227977521121041077265747071758812178831046761	
FILENAME:sending_alarm_notifications_via_email.htm	MD5:80521201101198382117122701147111477107698071817975686161	SHA-1:47497656861158011757511121075168551225110766728010010052107727361	
FILENAME:sending_automated_responses_to_email.htm	MD5:8897518568801076610912285838610984497110510378109666161	SHA-1:66102118102113785710957119114986510288118104768875995397112109477061	
FILENAME:serversettings_agent_statistics.gif	MD5:7667721197697901131216982871071025681122109865783656161	SHA-1:10111910310666102907476788269821096999121431217153841155186657761	
FILENAME:serversettings_enailnotification.gif	MD5:85504811175551087211311688501147483119987382112105676161	SHA-1:9043102488570100981014897112835681116121118115661178511249110977361	
FILENAME:setpriority.gif	MD5:435279115488073977175885311956109547083708369666161	SHA-1:76548581507573103711031057199711166990108527987117106881041088061	
FILENAME:setting_shortcuts_pane_supervisor.gif	MD5:80121811218976854911711084112978483122805486105122666161	SHA-1:80121855712079741136757825386778272741136752751138984981196661	
FILENAME:setting_the_priority_of_interactions.htm	MD5:488298438187846872111521018375899098731189956686161	SHA-1:531155710810448559980119708147105517589113711138867659056546761	
FILENAME:setup_scenarios.htm	MD5:11551725178715787117808212211711710810651481026581676161	SHA-1:119437011051109888999120725777501156879821048112011811511386747361	
FILENAME:silently_monitoring_agents.htm	MD5:81838911790109568966108487890103107897599488971666161	SHA-1:89758998114687467541051091106749679911411550120851107783108437861	
FILENAME:silentmonitoringiconhoverhelp.bmp	MD5:120477810310810184120566775119887010779547511810552686161	SHA-1:8910383109975686100718665791181065071847510112190113809868777961	
FILENAME:simultaneous_monitoring.htm	MD5:5583991208470101117747088661104756475511111010081686161	SHA-1:72107115101114984753109884310843102506985118688354478279691126761	
FILENAME:sipmonitoringiconhoverhelp.bmp	MD5:112577510876768548545175122877175567869895547686161	SHA-1:113841011191107266104114115116806511852821051018611269691131221151037061	
FILENAME:sip_monitoriing_settings_dialog.gif	MD5:4998120751135011579117811224970771215678528310368656161	SHA-1:744311679113517552838111010178731201201087277115103797912272527861	
FILENAME:sip_monitoring_overview.htm	MD5:90687011180104898366114531161127565721205611311274656161	SHA-1:10212271118105778112285731228850102495212211511511349518048811218061	
FILENAME:sip_monitoring_session_icon.gif	MD5:561119781815583997010611311610449757697113111107109666161	SHA-1:89105871227682122971161208911052997311199120107658710554118110557361	
FILENAME:sip_monitor_agent_group_select_agent.gif	MD5:1135112268831099847105499811486537010683836910953686161	SHA-1:5757998248116655457751097411012157511011068976731165573110907561	
FILENAME:sip_monitor_agent_monitoring_session_icon_logged_out.gif	MD5:108908312011210410950511201147674112109971131201015098656161	SHA-1:7472818811584656653675384976712274896556111735210857731087261	
FILENAME:sip_monitor_agent_new_interaction_icon.gif	MD5:71118110681018984731078511776101698411643721146656676161	SHA-1:51112102747155658755547178122555484103861111098990655651556661	
FILENAME:sip_monitor_whisper_coach_text_field.gif	MD5:10581439076857365817910779511036610412248898748686161	SHA-1:8811410979657099103894812269438276978072114100105104681101071097961	
FILENAME:sorting_and_filtering_object_lists.htm	MD5:545169113665465825155761091046767120431224711972676161	SHA-1:8490701206578895299105975185765510710711786691217248104113986761	
FILENAME:statistic-level_alarms.htm	MD5:8582746910910343115437482664752978586102875670676161	SHA-1:6967568581110109826590661187412254995410480687350438773806561	
FILENAME:statistic_wizard.htm	MD5:881201017555109829887438310155508511189478712047686161	SHA-1:75566710755107858310490716910280838810784897149506966109787061	
FILENAME:supervisordesktop.htm	MD5:114679011285484349118484911598831077180110474377686161	SHA-1:104497457558411910980107104551027687119101661129075541194972497561	
FILENAME:supervisordesktop.log	MD5:751091048311711343985666102777269756881571198098676161	SHA-1:771051118649888012281855354105101117114874986781111078375561197261	
FILENAME:supervisordesktop_csh.htm	MD5:7010797571184869677488110851056910352815411910967676161	SHA-1:5285107117671055479119121115808011272907987661011151098667511066761	
FILENAME:supervisordesktop_rhc.htm	MD5:7412152701015281113787810410048746586122541037989676161	SHA-1:48831208676517155119714974717271745711748681131178056100436761	
FILENAME:switch_to_barge_dialog.gif	MD5:471067481726589108748010974114995588471088557100656161	SHA-1:551149987796910611570106857189121488451777482107841199883896761	
FILENAME:switch_to_silent_monitoring_dialog.gif	MD5:8011511250978111580998668105488948788149119113111676161	SHA-1:71577547102561087483906748475479101120751151097711810611180837461	
FILENAME:tasks.htm	MD5:81111107122701095266827476471048410743881218643112676161	SHA-1:527150555555521037154747375758684102667610266100848750818061	
FILENAME:tenants.htm	MD5:107708010747485080501024352878684431037310811377666161	SHA-1:6867971148971821037975668712277548371807071741041176955876961	
FILENAME:terminating_interactions.htm	MD5:1107210611590661066583101116738299108895282554755686161	SHA-1:109827253978765718477105119118899970541081141039049122105771087761	
FILENAME:thresholds_overview.htm	MD5:66471011071031185456728282105811001001128252557077656161	SHA-1:115705483108836610268689985734710487698975121721106681571077161	
FILENAME:using_macros_overview.htm	MD5:99111688388867870122115539712112151547855104110109686161	SHA-1:785011072121102105984754985211911787109107109544970558479114656661	
FILENAME:using_view_configuration_wizards_overview.htm	MD5:5182481201091117587791176811180491221085381554965656161	SHA-1:82985643105504389115109767610651498384501098566821209087877061	
FILENAME:viewing_aggregate_alarm_levels.htm	MD5:771218872571097812099701151167874974843758512170676161	SHA-1:5569108661181228088549012011911410271511058275111118501208955727361	
FILENAME:viewing_alarms_for_individual_objects.htm	MD5:55537610099121437511853998883878779794957116102676161	SHA-1:47665448988551103113685176505168112761217065121664311685866961	
FILENAME:viewing_alarms_overview.htm	MD5:5754514885757665488110610885855610647898756117676161	SHA-1:12298121671068912283831218711010357719098101102891128210382561127361	
FILENAME:viewing_media_status_details.htm	MD5:110111102875411411349667810510210512052110105836710999686161	SHA-1:8570495011251121828999781081111191198711612010779907656112511217561	
FILENAME:viewsoverview.gif	MD5:1028411988544811756118859711390108557351835512268656161	SHA-1:7984875771796985104716784108104491026574688511950808449776961	
FILENAME:viewsoverviewdropdown.gif	MD5:81661217111510482701114870978611811310568531158271676161	SHA-1:111561006599848511672855381116476751491041201057810948115691158061	
FILENAME:view_profile_template_wizard.htm	MD5:1084710443867212010888651117511869107567980995088656161	SHA-1:1077187655111812210881116477211874708310111575122121119767578776761	
FILENAME:view_template_wizard.htm	MD5:7874577310577981191171205448519749897774855665686161	SHA-1:9778106110806671657186109115975576107529857114788484501071057761	
FILENAME:voice_and_video_monitoring.htm	MD5:7256107110575754681224812168551097551529910888120686161	SHA-1:10949826711011384109108526780747989894310911852781078890791098061	
FILENAME:webhelp.cab	MD5:73102100778397107110907870991117511374557810211473666161	SHA-1:489969658910010973116691151126599971227950655711410611711947697361	
FILENAME:webhelp.jar	MD5:78511175680831061196756807881708288711205611180656161	SHA-1:81119117671048856117796699758910210389491011178211611289691131017361	
FILENAME:whcshdata.htm	MD5:88711137086551025210948103548953121971061068912178656161	SHA-1:9747113667411910088104745397825590471101125656571065254112847761	
FILENAME:whcsh_home.htm	MD5:1151075676116577180107566611075731021151037811110273686161	SHA-1:80531071148175105110120106106103757750671001051068188686999105736561	
FILENAME:whd_dpns.htm	MD5:529784101781198572907911686807010543565611568113656161	SHA-1:5587116577956498810998536590109122121791091196765777481106677961	
FILENAME:whd_hide0.gif	MD5:496684105901015565118706812255731056957798910872686161	SHA-1:686712011782691128247655176655410287767910675120971059898727761	
FILENAME:whd_hide1.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_hide2.gif	MD5:80114107901008310910610511887788510272529997695268686161	SHA-1:1201111101208710611310951837381544311665122704712149907011683816661	
FILENAME:whd_next0.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next1.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_next2.gif	MD5:114117897565527465804947487976746886894989101676161	SHA-1:106881158799116120117117761157710011212110812166815085779810690676561	
FILENAME:whd_nvp10.htm	MD5:8748895575907557531151171028667666912257757775676161	SHA-1:87551091211118710666787610211011083487067111761038474568869998061	
FILENAME:whd_nvp20.htm	MD5:496551571211057583111118111113110118691001129990113102666161	SHA-1:10954761021111021095782527411711797987948114661144354991201051217661	
FILENAME:whd_prev0.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev1.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_prev2.gif	MD5:487511570479067110834847498411010970437910911579666161	SHA-1:727784103694710210754781011176911983546752111106891185150119657761	
FILENAME:whd_show0.gif	MD5:88978910110010312155102761087286110775550531088597676161	SHA-1:805199796784561074879114971208566102861184710811610212010253787461	
FILENAME:whd_show1.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_show2.gif	MD5:85681107651688111811273734398889978688773116120686161	SHA-1:116484857102905311511455121901046567537167122118120435712047797061	
FILENAME:whd_sync0.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync1.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_sync2.gif	MD5:1101026798103744910611412285518548791115788896799686161	SHA-1:53109106975710051801228810981102906710510112179122991165651119577061	
FILENAME:whd_tab0.gif	MD5:5510812076891225310852101471148654547075501094798686161	SHA-1:1108110577756571437480715511311057661154753119665311766701196961	
FILENAME:whd_tab1.gif	MD5:885311883801031136671551225311111710112285841008173686161	SHA-1:7310490107698798431227668551189869681138011568541126850116696761	
FILENAME:whd_tab2.gif	MD5:109495571577612273998311710211448101818911411311948676161	SHA-1:8174111475310865758310771521016912057122100878711171876997877961	
FILENAME:whd_tab3.gif	MD5:11965110521061021021017910655731201161039797698982104676161	SHA-1:52111759798995274851115172681074911148784751501221001021171106561	
FILENAME:whd_tab4.gif	MD5:5111855856847108861218049725371791061171036911999686161	SHA-1:90901038810254651171211121071107582729774436982909747111116557261	
FILENAME:whd_tab5.gif	MD5:77811121171184865721161135087561191057098578072113666161	SHA-1:99104748649977211782711167865905155104115110851116710910555887061	
FILENAME:whd_tab6.gif	MD5:53798410256104108108113101851007398716598831227150666161	SHA-1:47791107611510266826910450111119103551118111712283737357100871016761	
FILENAME:whd_tab7.gif	MD5:1011018111676107777811411612010385481091181196590100114656161	SHA-1:11551111667511311311998679848437510211312010373107105121115118501148061	
FILENAME:whd_tab8.gif	MD5:561121091015153119107578110084117114671148711710511752686161	SHA-1:6910178537655509052120107866877811181126910187734311574971197261	
FILENAME:whd_tabs.htm	MD5:48777299439990731184871691091121066975511068271656161	SHA-1:82726898851051011204353665787837765506710351821077610288577161	
FILENAME:whd_toc1.gif	MD5:99541145312250106574949577510351113817467836657666161	SHA-1:6767741141078757102675010585101817511767115861071054911911755527661	
FILENAME:whd_toc2.gif	MD5:86501167797671078611673994310143571167447759089686161	SHA-1:6888101691079811474988199777254491081117054119539757107122516761	
FILENAME:whd_toc3.gif	MD5:796610884671025349689010575996612071661151168477666161	SHA-1:1016911211010983848611155984911488103661041041221128698105102771097461	
FILENAME:whd_toc4.gif	MD5:839780104825610482801178711756688253118868353120686161	SHA-1:571227076101985788111711046974117731141188510175828011467109497961	
FILENAME:whd_topic.xml	MD5:798650655648551037076768649119548511374838474666161	SHA-1:122109111494311811911011650735766118115505510568101851188185107816661	
FILENAME:whd_wbsh0.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh1.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whd_wbsh2.gif	MD5:1001107189831194811499861086787567075111801068567686161	SHA-1:1054371495612066811061058353861141224312157525273797312043887961	
FILENAME:whfbody.htm	MD5:8110989110107698010966121698789116110686579766677656161	SHA-1:105701057886991185451107991159079105679757111741165110412280727561	
FILENAME:whfdhtml.htm	MD5:7490120764852999843437157100767498759710910383656161	SHA-1:801094712197121511066950878210910111899541184711210411310986681127061	
FILENAME:whfform.htm	MD5:10098110808111356741221081218910510976106109481185390666161	SHA-1:10557114508154691101041157282877589821089911085518811847117507561	
FILENAME:whfhost.js	MD5:12187991227010747775388110105879852655556508882666161	SHA-1:84114437097771158990867390118102120907810367117788151104731077761	
FILENAME:whform.js	MD5:6586107486849738066107477966107111551151077972112656161	SHA-1:5667827254889950737211148876953869972751017368108104117906761	
FILENAME:whframes.js	MD5:8812247697953117511018656110111661077849477011779666161	SHA-1:68748490561138011356987172541204810586851095172114678951857661	
FILENAME:whgbody.htm	MD5:65551171061145511475115857267109746768659011110350686161	SHA-1:5178821175790871076512067521145310856706556541007874121113746661	
FILENAME:whgdef.htm	MD5:561041031135451117831041146611810811783705111312189105656161	SHA-1:11210711880841128465104104688157120806512212110055904810311298997061	
FILENAME:whgdhtml.htm	MD5:545089865577107116568579737297439811810110797109656161	SHA-1:668047481107911680658147821064879691121041009868977749761187961	
FILENAME:whghost.js	MD5:86886898551167711575555410210549847553867310851676161	SHA-1:657411012111648524973108113115691038168107787282106897011073857161	
FILENAME:whhost.js	MD5:11411448796585908211111584107991131201111095077106121676161	SHA-1:5011348848775117110488988114729984818311475855181766748837061	
FILENAME:whibody.htm	MD5:81877011011682755656507412111566795710168112101108686161	SHA-1:75528310011555114995665102103117431196511512153971067248122100976661	
FILENAME:whidhtml.htm	MD5:121120681039986120859711150101103107535482671125398686161	SHA-1:888272791141148610079105691159867548476886710711656737985976661	
FILENAME:whiform.htm	MD5:1101161141196783667148118121877712071116881151139874686161	SHA-1:1161087211884901159972100514772998711979119681118411711185116997961	
FILENAME:whihost.js	MD5:1136711172707110053831201171191215350888585104114113676161	SHA-1:1188712276494374664348868548811088156477411280741081101191117061	
FILENAME:whlang.js	MD5:119715567731189885779975721211081187199100578477686161	SHA-1:7985541076910643701065556897112010583113122101509083691201171057861	
FILENAME:whmozemu.js	MD5:109487412066661181038748498254113858897979910999666161	SHA-1:110531181086950824774122677111710410667651156810152109895555687261	
FILENAME:whmsg.js	MD5:1201085543661146590838854119108557012210770558480676161	SHA-1:485310277103110666751108103109112751137951837671115705011965907161	
FILENAME:whnjs.htm	MD5:437411683121844354116105764879658688101795611473656161	SHA-1:471145169544976811071137798841188388516778509912288571101227161	
FILENAME:whphost.js	MD5:57971199057847766731189911612112148757482517276686161	SHA-1:4711447115106109528171524743101679711743799851118117103122116736961	
FILENAME:whproj.htm	MD5:7856501179997974855817011897438365110106858669676161	SHA-1:55774811111376121906810710066511011051221076789737171727289557361	
FILENAME:whproj.js	MD5:5310043101117109100861181041171217166847174122754871676161	SHA-1:11289991197797116681041041066811178115669798715199787811583566661	
FILENAME:whproj.xml	MD5:6584841089710411165677366112551211155610687837052656161	SHA-1:10311011412255657283117105987311810643559943561105511852801181098061	
FILENAME:whproxy.js	MD5:50431111194811572691095711472804911554113105907677666161	SHA-1:83101831008179791171071124347787389103817651437880769880727661	
FILENAME:whres.xml	MD5:11050104577311812257107775278110112861145355977652666161	SHA-1:111795112189804911588115475569104715275721178669529812086868061	
FILENAME:whskin_blank.htm	MD5:86701208972107851156610911871705711580841158381106666161	SHA-1:111485585679870120107666910011490112100516710966747469118561167261	
FILENAME:whskin_homepage.htm	MD5:114679011285484349118484911598831077180110474377686161	SHA-1:104497457558411910980107104551027687119101661129075541194972497561	
FILENAME:whskin_info.htm	MD5:11668698882885510111011011488788156865388668849666161	SHA-1:52107777611567976574851215111211789103975675831181181067470998061	
FILENAME:whskin_pickup.htm	MD5:1158211887739076517054108818752524774117795671676161	SHA-1:85655367738972761017767109112778155777656113113731027884676861	
FILENAME:whskin_tw.htm	MD5:478180671226911212299759011810484687654516710551686161	SHA-1:701141105611810278498982120838271851115011567831021061229899896961	
FILENAME:whstart.js	MD5:70671175011799120104907811267112111106100121725697116676161	SHA-1:1201197512111674681061151151184356471111209954119564365521081081057861	
FILENAME:whstub.js	MD5:838910850865610956735010311010411865781197010811076656161	SHA-1:10411382791061121027466103875312111610212210980121735781655075777761	
FILENAME:whtdhtml.htm	MD5:6980751024911187731221127211610547557465115658267686161	SHA-1:5610011410773651151077665756712184478976101104112681141017647987061	
FILENAME:whthost.js	MD5:52110771137889112517267774782571084897102888753686161	SHA-1:701141181208210850481048410965751151018673824310080101814969496561	
FILENAME:whtopic.js	MD5:827812110311149658880100104785711687551095270122118656161	SHA-1:8798531021071118069110103976610351103116656510149711061145265487561	
FILENAME:whutils.js	MD5:791048411810011653978112282122971228855678911810652656161	SHA-1:10410110311369101761165348841011121088611884684811854112119112122858061	
FILENAME:whver.js	MD5:67901034747761168272807410511612081102491086910556676161	SHA-1:90839711310076110535143561157710147111122695747100547469107847761	
FILENAME:working_with_large_lists.htm	MD5:1201061191121201155269121111677610351996568105438884666161	SHA-1:7310998848010710811373856554777780102103101101476511810173106718061	
FILENAME:working_with_macros.htm	MD5:48119121119874310711112243728310611187991079911047119656161	SHA-1:6782677589717410278501061057951505010612289106100109117991091057961	
FILENAME:working_with_named_filters.htm	MD5:1079750826653114431164999501078910910110949977171686161	SHA-1:541211224911098116821026678495211577105119102788751728411697877261	
FILENAME:working_with_quick_dashboards.htm	MD5:56861201051225349107891051141154811650116805711450103686161	SHA-1:48488951879711686431088999121507312011270659997808711049827661	
