# Genesys Quality Management Suite 8.1.520 : Searching for Calls by Call Length

Look for all non sales calls (identified through external data) that were longer than the average handling time for a successful sales call.

Navigate to: Recorded calls > Search.

Call Recording enables the user to find calls based on their segment length.

1. Type the minimum call length in the Min.: field (hh:mm:ss).
2. Type the maximum call length in the Max.: field (hh:mm:ss).

Combine Min.: and Max.: values or just use one of them.

1. Click Search.

Only recorded calls within the length selected display in the Recorded calls list.

To return to displaying all recorded calls, click Disable Filter.