# Genesys Quality Management Suite 8.1.520 : Time Specification

All dates must be in the following format: `DD.MM.YYYY.` All times must be in the following format: h:mm:ss. The hour must be in 24 hour format and may be one (0-9) or two digits (10-23). The from variable must be included first, then the to variable.

The time range for tools uses the following case sensitive parameters:

- `all`: all the time (without restriction)
- `today`: from today 0:00:00 to the current time today
- `yesterday`: from yesterday 0:00:00 to today 0:00:00
- `tomorrow`: from tomorrow 0:00:00 to the day after tomorrow 0:00:00
- `this week`: from first day of current week 0:00:00 to current time today
- `last week`: from first day of last week 0:00:00 to first day of the current week 0:00:00
- `this month`: from first day of current month 0:00:00 to the current time today
- `last month`: from first day of last month 0:00:00 to first day of the current month 0:00:00
- `this year`: from first day of current year 0:00:00 to the current time today
- `last year`: from first day of last year 0:00:00 to first day of current year 0:00:00
- `daily`: from current time 1 day ago to the current time today
- `weekly`: from current time 7 day ago to the current time today
- `days=x`: from current time x days ago to the current time today
- `start=s end=e`: from s to e
- `start=s days=x` : from s to s + x days
- `end=e days=x`: from e -x days to e
- `floatend`=xMOD1 MOD2=y - calls between now and (y MOD2 - x MOD1); BETWEEN SQL statement, where the time period is like a range between MOD1 and MOD2 (older than MOD1 and newer than MOD2)
  MOD = minutes, hours, days
  for example: `floatend=5minutes days=15` means all calls older than 5 minutes and less than 15 days old.
- `older than x MOD` - calls older than x MOD; MOD = minute, minutes, hour, hours, day, days, month, months)