# Genesys Quality Management Suite 8.1.520 : Restricting the Number Range for Live Monitoring Users at the User Level

For each Live Monitoring user Live Monitoring only displays calls in progress that are within the number range for that user.

To edit the number range at the user level, log on to Call Recording as admin and navigate to Users.

1. Select the group that the user is a member of.

   The Privileges and Users display for that group.

2. Select the user.
3. Click Edit.
4. Edit the Phone number field for the User. The number range also determines which calls are displayed in the Recorded calls page. The range available is inherited by the group.
   Set a range of phone numbers using * or ? as a wild cards. For example 202? sets the range from 2020 to 2029.
   If the numbers are not consecutive then numbers separated by "," commas can be used, for example 2020,2022,2024. Do not use any spaces between the numbers and the "," commas.
   It is also possible to use a combination of wild cards and comma separated numbers. For example 202?,2012,2014. This will have a range of 2020-2029 plus 2012,2014.
5. Click Save.