1. Genesys Quality Management Suite 8.1.520
2. Genesys Quality Management Suite 8.1.520
3. Call Recording and Screen Capture Guide
4. Call and Screen Recording Admin Guide

# Genesys Quality Management Suite 8.1.520 : Instreamer module

The Genesys Quality Management Suite Instreamer module supports Barix Instreamer as an optional feature.

The stream is by default available on http://instreamer/xstream. When the Genesys Quality Management Suite Instreamer module is configured, it connects to a specific audio stream, similar to listening to radio on the internet. Once connected, it will stream the retrieved data to a file defined in configuration (`extras.xml)`.

The Genesys Quality Management Suite Instreamer module requires the stream to be in audio/mpeg form, in order to be saved. The Instreamer module works independently of the core and other modules, therefore it is sufficient to restart it when there is an error.

Recording works in the following way: There is a list of Instreamers where the Genesys Quality Management Suite connects using the java function openStream, it then waits for data to be saved to disk. Each Instreamer has its own thread.

## Setup

- Select the Insteamer Module during Genesys Quality Management Suite Configuration
- Recommended configuration of Barix Instreamer Web UI (see Instreamer Configuration)
- Modifying Genesys Quality Management Suite configuration files (see Modifying configuration files)

## Troubleshooting

- Verify that MP3 files are created (see Troubleshooting Instreamer Module)

Barix Instreamer is a device that converts analog signal to digital and streams it over a network.

For complete references and a detailed explanation of Instreamer functions please consult Barix Instreamer Quick Installation Guide and Barix Instreamer User Manual at the Barix website.

Document generated by Confluence on May 06, 2014 17:10