1. Genesys Quality Management Suite 8.1.520
2. Genesys Quality Management Suite 8.1.520
3. API Developer Guide

# Genesys Quality Management Suite 8.1.520 : Call Recording HTTP API

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Previously named "Call Recording Web API"

The Call Recording Web API enables third party applications to:

- Specify (using search parameters) a single audio file for download (Audio Data Service)
- Request one or more media files for streaming or download by the logged in user (Send Call File Service)
- Request a server log file for download (Send Log File Service)

The API has the following basic features:

- Fully HTTP-based API for maximum compatibility and ease of use
- User authenticated sessions (with additional download token access requirement for call data) prevent unauthorized use of the API

This guide includes an Examples section, showing working calls to these services both from a browser and the command line.

Document generated by Confluence on May 06, 2014 17:11