# Genesys Quality Management Suite 8.1.520 : Browsers and Java Combinations for Universal Player

## Supported Browsers and Java Combinations for Universal Player

Browser and Version | Java Version
--- | ---
Chrome 34.0.1847.116 | Java 1.6.0_45
Chrome 34.0.1847.116 | Java 1.7.0_40
Chrome 34.0.1847.116 | Java 1.7.0_45
Chrome 34.0.1847.116 | Java 1.7.0_51
Internet Explorer 8.0.7601.17514IS | Java 1.7.0_11-b21
Internet Explorer 8.0.7601.17514IS | Java 1.7.0_13-b20
Internet Explorer 8.0.7601.17514IS | Java 1.7.0_21-b11
Internet Explorer 9.0.8112.16421IS | Java 1.6.0_45
Internet Explorer 9.0.8112.16421IS | Java 1.7.0_40
Internet Explorer 9.0.8112.16421IS | Java 1.7.0_45
Internet Explorer 9.0.8112.16421IS | Java 1.7.0_51
Internet Explorer 10.0.9200.16540IS | Java 1.6.0_45
Internet Explorer 10.0.9200.16540IS | Java 1.7.0_40
Internet Explorer 10.0.9200.16540IS | Java 1.7.0_45
Internet Explorer 10.0.9200.16540IS | Java 1.7.0_51
Firefox 14.0.1 | Java 1.6.0_41-b02
Firefox 14.0.1 | Java 1.6.0_45-b06
Firefox 14.0.1 | Java 1.7.0_17-b02
Firefox 14.0.1 | Java 1.7.0_21-b11
Firefox 28.0 | Java 1.6.0_45
Firefox 28.0 | Java 1.7.0_40
Firefox 28.0 | Java 1.7.0_45
Firefox 28.0 | Java 1.7.0_51
Firefox 28.0 (Max OS X) | Java 1.7.0_51
Safari 7.0.3 (Mac OS X) | Java 1.7.0_51

## Unsupported Browsers and Java Combinations for Universal Player

The following combinations of Browser version and Java cause issues with Universal Player.

All versions of Internet Explorer cause issues when combined with Java 1.6. You should use Java 1.7 with Internet Explorer.

Safari 5 for Windows is unsupported by Apple and does not work with Java applets.

Browser and Version | Java Version
--- | ---
Firefox 15.0.1 | Java 1.6.0_45-b06
Firefox 15.0.1 | Java 1.7.0_21-b11
Firefox 20.0.1 | Java 1.6.0_39-b04
Firefox 20.0.1 | Java 1.7.0_13-b20
Firefox 20.0.1 | Java 1.7.0_21-b11
Internet Explorer 8.0.7601.17514IS | Java 1.6.0_37-b06
Internet Explorer 8.0.7601.17514IS | Java 1.6.0_38-b05
Internet Explorer 8.0.7601.17514IS | Java 1.6.0_45-b06
Internet Explorer 9.0.8112.16421IS | Java1.6.0_37-b06
Internet Explorer 9.0.8112.16421IS | Java 1.6.0_38-b05
Internet Explorer 9.0.8112.16421IS | Java 1.6.0_45-b06
Internet Explorer 10.0.9200.16540IS | Java 1.6.0_39-b04
Internet Explorer 10.0.9200.16540IS | Java 1.6.0_41-b02
Internet Explorer 10.0.9200.16540IS | Java 1.6.0_45-b06
Safari 5.1.7 (Windows only) | Java 1.6.0_45
Safari 5.1.7 (Windows only) | Java 1.7.0_51

## Expired certificate security warning

Java 7 update 55 updated security settings for Java applets, from this version will user get following security warning in case that certificate used for signing Universal Player expired. This is applicable only to certain versions of GQM lower than 8.1.514 It's not applicable to 8.1.520 release.

### Security warnings

### Proposed solution

1. Upgrade to 8.1.515 or 8.1.520 release
2. Change security level in Control Panel - Java - Security to Medium:
   When Java Security is set to Medium then user will see following dialog where can user select I accept the risk and want to run this application and press Run button: