# Genesys Quality Management Suite 8.1.520 : Adding Specific Media for Evaluation

Users are most likely to use this functionality when investigating a complaint, where it is imperative that a specific call is retrieved.

1. Click Add Interactions to select one or more specific interactions to add for evaluation.
2. Specify filters as necessary in the Add Specific interactions form.
3. Click Search to find suitable interactions .
4. Click Play button to play the interaction on Universal Player an ensure that the correct call has been selected.
5. Click Add Interactions.
6. The interactions appear in the main evaluation window.

In case the player stops playing interactions, the evaluations window needs to be reopened.