# Genesys Quality Management Suite 8.1.520 : Example of Resume request

## Example of the Resume Request

The following example shows a request to resume recording on phone number 5507 using the `<ipAddress>` parameter to identify which call to resume. Instead of the `<ipAddress>` parameter it is possible to use `<agentId>` or `<extDataKey>` and `<extDataValue>` or `<phone>`.

When resuming recording be specific to ensure that only the required call is paused. Do not use values that may refer to multiple calls.

`<soapenv:Envelope xmlns:soapenv=``"http://schemas.xmlsoap.org/soap/envelope/"` `xmlns:ws=``"http://ws.api.core.callrec.zoom.cz/"``>` `` `<soapenv:Header/>` `` `<soapenv:Body>` `` `<ws:resumeRecording>` `` `<arg0>` `` `<ipAddress>``155.155``.``155.07``</ipAddress>` `` `</arg0>` `` `</ws:resumeRecording>` `` `</soapenv:Body>` `</soapenv:Envelope>`

Example of Resume Request Response

`<soap:Envelope xmlns:soap=``"http://schemas.xmlsoap.org/soap/envelope/"``>` `` `<soap:Body>` `` `<ns2:resumeRecordingResponse xmlns:ns2=``"http://ws.api.core.callrec.zoom.cz/"``>` `` `<``return``>` `` `<result>SuccessResponse</result>` `` `<successfullyProcessed xsi:type=``"ns2:serverResponse"` `xmlns:xsi="http:``//www.w3.org/2001/` `XMLSchema-instance">` `` `<coupleIdentification>``1``</coupleIdentification>` `` `<serverName>core</serverName>` `` `</successfullyProcessed>` `` `</``return``>` `` `</ns2:resumeRecordingResponse>` `` `</soap:Body>` `</soap:Envelope>`

A failure would contain the line `<result>Failure</result>`.

Where the call is recorded by multiple cores then if only one core replies then the result can be `<result>PartialSuccess</result>`.