# Genesys Quality Management Suite 8.1.520 : Latency and Language Settings for Live Monitoring

Since VoIP technologies work in real-time, high network latency can be an issue for Live Monitoring.
For example, if Call Recording is deployed on a WAN that uses only T1 lines, @1.5 Mbps, the network can have a latency of around 300 ms, which makes the use of Live Monitoring impractical.
In this scenario, Live Monitoring cannot be supported by Genesys Quality Manager.

Once a call has been completed, it is no longer displayed in the list. Calls display according to when they started, with earlier calls appearing at the bottom of the list. The user can change the display order of Live Monitoring by right-clicking in any column heading.

The language setting for Live Monitoring is based on Call Recording user locale settings.