# Genesys Quality Management Suite 8.1.520 : Deployment Guide

This guide is intended for pre-sales engineers, service professionals and technical staff who are responsible for the delivery of the complete Genesys Quality Management Suite deployment. It describes how to plan, prepare the contact center platform, install and configure the solution in a variety of ways to fit your requirements.

The entire deployment process consists of three main parts:

## Planning

- Avaya Call Recording Architecture
- Genesys Call Recording Architecture
- Integration with Contact Centers
- Hardware Requirements

- Ports Usage

- Supported Call Scenarios for Recording
- The Architecture of the Recording Solution
- Deployment types

## Installation

- Prerequisites: Configuration of platform for recording
- Installation of OS and Genesys Quality Management Suite

## Configuration

- Single Server Configuration
- Multi Server Configuration