# Genesys Quality Management Suite 8.1.520 : Displaying the Recorder Status

The Recorder Status page shows the current state of all recorders.

Navigate to Settings > Recorder Status. The Recorder Status displays.

The recorder name and type, and the server name display next to the status icon.

Check that there is an icon and a configured server for each recorder expected.

The overall status icons available for each recorder are:

Everything is OK

The recorder has been found, but it is not in the configuration. If the recorder is not in the configuration then the IP address displays. Navigate to Settings > Configuration > Recorders and check the configuration of this recorder. Restart the recorder when the configuration is correct.

The local connection is OK, but some of other connections have failed or are unknown.

It is not possible to connect to the recorder, the local connection has failed. There may be more than one entry for a recorder if the identification in the configuration does not match the recorder. If the recorder status displays both and on separate rows, correct the recorder identification in configuration and the recorder status will then display a single entry with the following symbol: .