# Genesys Quality Management Suite 8.1.520 : Troubleshooting Instreamer Module

While troubleshooting you need to verify that MP3 files are being created.

Use the following command:

    lsof | grep mp3

Note that Instreamer usually displays its file name in syntax (`$timestamp_$counter.mp3`).

The Instreamer module saves the stream to disk and then inserts the entry into the database only. It relays on the TCP stack in Java and checks its status.

- Verify that you can access the remote Instreamer and in case of any problems use tcpdump.
- Check the PCAP file for any HTTP error messages or whether there are any packets sent/received from the Instreamer.