# Genesys Quality Management Suite 8.1.520 : Drivers and Readers

Go to Settings > Configuration > CallREC Core > Drivers and Readers

Here you can find specification of which sniffers and drivers are used for call signalization:

Drivers and readers are configured during installation, there is usually no reason to modify them.

Drivers are Call Recording Core modules which process messages received from Sniffer readers and which transform them to the Calls and Couples signalization. The driver is configured during the Configuration process according to your softswitch.

Sniffer readers are separate modules that process PBX messages and pass them to the CORE module. Types of possible readers:

- Skinny reader
- SIP reader
- JTAPI reader
- Genesys reader
- Avaya reader

## Adding a New Reader

To add a new reader:

1. Type a name for the reader in the Add new reader field.
2. Select the Server and port.
3. Click New.
4. Click Save configuration.

## Attachments:

image2014-4-11 15:31:50.png (image/png)