# Genesys Quality Management Suite 8.1.520 : Configuring Full Agent Name Assembly

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The Full agent name assembly decides how names from the integration are treated to make them easier to read in Call Recording reports.

The display of Genesys agent names can be defined in the Full agent name assembly section of Genesys driver configuration using a combination of the Names order and Delimiter options.

Select Custom in the Delimiter to include a custom delimiter. The following variations can be achieved, assuming a sample agent name of John Smith:

Sample | Name Order Setting | Delimiter Setting | Custom Delimiter Value [5 char limit]
--- | --- | --- | ---
John Smith | “Firstname Lastname” | “Space” | (not visible)
Smith, John | “Firstname Lastname” | “Comma + space” | (not visible)
Smith - John | “Firstname Lastname” | “Custom” | - (space dash space)