# Genesys Quality Management Suite 8.1.520 : Viewing screen captures (Universal Player)

If there are screen captures available the toggle screens icon displays in black.

Click toggle screen to view screen captures.

To open the screen in a separate window hold down the Alt key and click toggle screen.

Screen mode shows the waveform and any tags and screen captures.

Click the expand symbol to see the full screen in a new window.

All controls are active even when playback is paused.