# Genesys Quality Management Suite 8.1.520 : Playing Media Using Universal Player in Default Mode

There are two viewing modes for the call waveforms.

Default mode, and view segments mode.

Default mode displays the whole call on one row including the controls.

Double click the media to be played, the player displays a graphical representation of the audio waveform and any Speech Tags and starts to play the audio.The waveforms displays all segments of the call separated by for a short gap and for a long gap. Click pause to pause the playback at any time. Click play to restart playback.