# Genesys Quality Management Suite 8.1.520 : Relocation Tool

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## General Configuration of Relocation

Stored calls and screen captures can be periodically relocated elsewhere in the Call Recording system. This is to help with data storage optimization and to ensure that there is always enough disk space available to continue recording calls and screen captures. Relocated calls can still be played through the Call Recording Web UI interface. Navigate to Settings > Configuration > Maintenance > Relocation.

- Enabled: Activates the relocation function. If unselected, the relocate tool is disabled.
- Run as Daemon: Enables running relocation as a daemon.
- Daemon period sleep time (sec.): Defines frequency for running the daemon in seconds.
- Database pool: This should be set to callrec this is the default. Note that before version 8.1.520. Maintenance had its own pool.

## Configuring Calls, Screen, Recd and Index Relocation

There are four blocks identifying the parameters of Calls (mp3, wav, zip of pcap files), Screen (mp4), Recd (recd) and Index (idx files) relocation parameters:

- Enabled: Enables or disables relocation.
- Interval period: Sets the time period for relocating records. All records that have been saved from this time to the present are relocated. The interval period can be selected from the drop-down list, or specify a custom period by selecting use custom interval period option and defining the interval in the Custom interval period field. Use the standard Call Recording time specification format, which is described in the section Time Specification
- Default source path: Is the default source directory for saved calls and screens.
- Additional paths: Designates alternative source paths for files relocated in this task.
  Priority: Sets the priority for the target path.
  Balance: Sets the load balancing for the restore task.
  Watermark: Sets the capacity trigger for file storage.
- Default target path: A Relocation target path must be set to relocate data to, in each of the following: Calls Relocating Setting, Screen Relocating Setting and Recd Relocating Setting. The administrator must allocate volumes for the long term storage of calls, screens and recd files. The relocation target path must have permissions set that enables Call Recording to access files for media playback.
- Additional paths: Enables the user to designate alternative target paths for files relocated in this task.
  Priority: Sets the priority for the target path.
  Balance: Sets the load balancing for the restore task.
  Watermark: Sets the capacity trigger for file storage.

### Restarting the Relocation Tool

Use an SSH client. Log in as `admin.` Enter `su` - to log in as the root user. Enter the password, the default is `zoomcallrec.`

To restart the Relocation tool use the following command:

    /opt/callrec/bin/rc.callrec_relocation restart