1. Genesys Quality Management Suite 8.1.520

# Genesys Quality Management Suite 8.1.520 : Genesys Quality Management Suite 8.1.520

IMPORTANT NOTE: The GQM documentation is now delivered in a .zip file format. The entire file set MUST be extracted to a local or network folder to work correctly. Though individual pages may be viewed in the .zip file format, the hyperlinks will not work correctly unless the file set is fully extracted.

# Welcome!

## Getting Started

Want to learn more about using Genesys Quality Management Suite or having an issue? Choose a topic below to get started.

Upgrade Guide | Successfully upgrade your version to the latest available | Engineers
Deployment Guide | Plan, install and configure your deployment. | Engineers
Call Recording and Screen Capture Guide | Call Recording, Screen Capture and Live Monitoring | Engineers, Users
Quality Manager Guide | Quality Manager | Engineers, Users
Operation and Maintenance Guide | Troubleshoot and maintain the solution | Engineers
API Developer Guide | Call Recording Web Services API, and Call Recording HTTP API | Engineers
System Requirements for Web UI | Initial requirements for proper function of Genesys Quality Management Suite Web Interfaces | Users

Document generated by Confluence on May 06, 2014 17:09