# Genesys Quality Management Suite 8.1.520 : Restoring an Archived and Deleted Call Recording

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1. Select archived and deleted calls in the Recorded calls tab.
2. Click Restore.
3. The restoring call icon appears .

When the call is restored, the restored call icon appears .

The user can listen to these restored calls normally. Restored calls appear under both the Restored calls tab, and the Recorded calls tab.

Depending on the system configuration and storage policy, the restored call recordings usually appear in the Restored calls tab within 24 hours. Call Recording sends an email notifying the user that the call has been restored.