# Genesys Quality Management Suite 8.1.520 : Call Recording Status Overview

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The Status overview page summarizes all SNMP information with records of current and historical values. Status reports are divided into groups according to the services that they are generated by. The reports are useful for troubleshooting individual modules.

Navigate to Settings > Status. The Status overview displays.

1. Select the required Verbosity, level of detail, from the drop-down list. Select a verbosity of 1 for the least amount of detail and select 5 for the most detail.
2. Click Reload to apply the Verbosity level.
   The Status overview shows the current status of each module with color codes to warn users about potential problems:
   - A blue row indicates that the particular module functions within defined parameters.
   - An orange row indicates a warning that the particular module is not operating within its defined parameters, or that there is an issue that requires attention. Call Recording continues to operate when this status is displayed.
   - A red row indicates a failure. The system is NOT operating within its defined parameters and at least one value has not returned or has returned with a FAILED status. Correct this parameter, by adjusting or fixing it as required.
3. Clicking + on a row will expand the view for that module and display more details. Click - to collapse the list.