# Genesys Quality Management Suite 8.1.520 : Selecting a Group for Evaluation

To select a Group for Evaluation:

1. Select Group Evaluation.
2. Select an evaluator or evaluators from the Evaluator section. If only one or two are required from a long list then deselect Select All/None and select only those required. The evaluator must be a Quality Manager, team leader, cc manager, or supervisor type of user. Only the groups the evaluator can evaluate are displayed.
3. The groups that the evaluator are responsible for display in the Groups: list. Select one or more groups. If the required group is not in the list then check the evaluators profile in User Manager and see if they have the permission to evaluate the group.
4. Agent interactions can be filtered by selecting a Wrapup value, if one is available, and whether the Media Direction: is inbound, outbound or both. The Media Direction: drop-down enables the user to specify whether the evaluation should use INTERNAL or ALL interactions to that agent. The default is BOTH, meaning both inbound and outbound internal and external interactions are sampled.