# Genesys Quality Management Suite 8.1.520 : Using On Demand Prerecording

Prerecording enables the user to save particular the calls. All other calls are recorded, but not saved.

Prerecording differs from regular recording because it is On Demand. Prerecording is activated from the Cisco IP phones that support XML services. The system administrator must configure prerecording in both CUCM and Call Recording.

- Prerecording Principles
- Working with Calls in Progress
- Saving a Completed Call
- Tagging a Call with Call Information (External Data)