# Genesys Quality Management Suite 8.1.520 : Sending Feedback to Agent

After marking an evaluation as complete, the option to send feedback to the evaluated agent is available, from the information in the feedback text fields.

This invites the agent to log in to Quality Manager to view their evaluated performance. After selecting Yes or No, the evaluator form closes.

Important: A completed evaluation, an evaluation with the status Finished, cannot be re-opened for editing unless the custom Reopen Evaluations role has been assigned to the user. See Re-Open An Evaluation. This would normally be an extraordinary occurrence.
Completed evaluations can be opened in read-only view, where they can be printed or used as a source for a report.