# Genesys Quality Management Suite 8.1.520 : Example of Pause Recording Request

Example shows a request to pause recording on phone number 5507 using the `<phone>` parameter to identify which call to pause.

Instead of the `<phone>` parameter it is possible to use `<agentId>` or `<extDataKey>` and `<extDataValue>` or `<ipAddress>`.
When pausing recording, be specific to ensure that only the required call is paused. Do not use values that may refer to multiple calls.

     <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ws="http://ws.api.core.callrec.zoom.cz/">
     <soapenv:Header/>
     <soapenv:Body>
     <ws:pauseRecording>
     <arg0>
     <phone>5507</phone>
     </arg0>
     </ws:pauseRecording>
     </soapenv:Body>
    </soapenv:Envelope>

Example of the Response to the Pause Recording Request

     <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
     <soap:Body>
     <ns2:pauseRecordingResponse xmlns:ns2="http://ws.api.core.callrec.zoom.cz/">
     <return>
     <result>SuccessResponse</result>
     <successfullyProcessed xsi:type="ns2:serverResponse" xmlns:xsi="http://www.w3.org/2001/
    XMLSchema-instance">
     <coupleIdentification>1</coupleIdentification>
     <serverName>core</serverName>
     </successfullyProcessed>
     </return>
     </ns2:pauseRecordingResponse>
     </soap:Body>
    </soap:Envelope>

A failure would contain the line `<result>Failure</result>`.

Where the call is recorded by multiple cores then if only one core replies then the result can be `<result>PartialSuccess</result>`.