# Package com.genesyslab.wfm7.API.service.performance761

- Interface Summary
  Interface | Description
  --- | ---
  EFrcActivitySelectionBranch | Specifies how data must be retrieved for consolidated targets.
  EPerfAlertItems | Supported Performance data alert types.
  EPerfFunctionalityOptions | Specifies what optional functionality should be turned on in Performance service.
  EPerfInfoItems | Specifies Performance data types returned by WFM Server Performance service. Aggregated values for some variables below are calculated using either a weighted average or a simple average or a sum (total). A SIMPLE AVERAGE is calculated in this general way: total data / number of steps A WEIGHTED AVERAGE is calculated in this general way: (step data * step weight) / total weight Note on weighting: - When no weighting data (e.g.
  EPerfTargets | Performance data targets.
  EPerfTimeZoneOptions | Specifies how time zone information should be obtained.
  WFMPerformanceService761Soap | Performance data includes actual Call Center performance, anticipated performance, and planned performance data.

- Class Summary
  Class | Description
  --- | ---
  SchActivitySet |
  SchAgentDay |
  SchAvailability |
  SchCoverage |
  SchState |
  SItemData |
  SPerfAlertSettings |
  SPerfData |
  SPerfFactors |
  SPerfItemDataAndTotal |
  SPerformanceItemData |

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