# Package com.genesyslab.wfm8.API.service.forecast810

- Interface Summary
  Interface | Description
  --- | ---
  EFrcCalculationTypes |
  EFrcDataTargets |
  EFrcDataTypes | Specifies data types returned by WFM Server Forecast service. Aggregated values for some variables below are calculated using either a weighted average or a simple average or a sum (total). A SIMPLE AVERAGE is calculated in this general way: total data / number of steps A WEIGHTED AVERAGE is calculated in this general way: (step data * step weight) / total weight Note on weighting: - When no weighting data (e.g.
  EFrcMethodTypes |
  EFrcOverheadType |
  EFrcOverlayImpactType |
  EFrcOverlayImpactUnits |
  EFrcOverlayImpactUsage |
  EFrcParentTypes |
  EFrcScenarioOwnership |
  EFrcScenarioSortModes |
  EFrcScenarioStatuses |
  EFrcScenarioTypes |
  EFrcServiceTimeType |
  EFrcTemplateTypes |
  WFMForecastService810Soap | An accurate forecast is critical in producing an optimal schedule for the contact center workforce.

- Class Summary
  Class | Description
  --- | ---
  FrcActivity |
  FrcActivityAnomalies |
  FrcActivityBuildSelection |
  FrcActivityDataIndicator |
  FrcActivityEvents |
  FrcActivityEventsEx |
  FrcActivityForecastInformation |
  FrcActivityHistoricalInformationIndicators |
  FrcActivityOverlay |
  FrcActivityPercentageParameters |
  FrcActivityPeriodParameters |
  FrcActivityStaffingDataObjectives |
  FrcActivityStaffingDataParameters |
  FrcActivityStateGroup |
  FrcActivityTemplateData |
  FrcData |
  FrcDataComment |
  FrcDataObjectives |
  FrcDataParameters |
  FrcEvents |
  FrcEventsEx |
  FrcHistoricalShortInformation |
  FrcInformationPeriod |
  FrcOverlay |
  FrcOverlayEvent |
  FrcOvertimeData |
  FrcPeriodParameters |
  FrcScenarioInformation |
  FrcScenarioSnapshot |
  FrcShrinkageData |
  FrcSplitResult |
  FrcTargetForecastInformation |
  FrcTemplate |
  FrcTemplateData |
  FrcTemplateHeader |

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