Attached Data Overview

Co-browse does not have a dedicated type of interaction. The following Co-browse session data is appended to the primary Chat or Voice interaction when an agent joins a session:

Attached Data	Data Type	Value
CoBrowseAssociated	[str]	The initial value is "Yes".
CoBrowseSessionsQuantity	[int]	A value equal to the number of Co-browse sessions for the current interaction.
CoBrowseSessionId	[str]	A value equal to the unique session ID.
CoBrowseStartTime	[str]	An epoch time specified in milliseconds. It matches the start of the first Co-browse session for the current interaction.

When an agent exits a Co-browse session, some existing data is changed and new data is appended to the primary interaction:

Attached Data	Data Type	Value
CoBrowseAssociated	[str]	The value is changed to "No".
CoBrowseDuration	[int]	The duration in seconds is added. It summarizes the duration of all Co-browse sessions for the current interaction.
CoBrowseEndTime	[str]	An epoch time specified in milliseconds, is added. It matches the end of the last Co-browse session for the current interaction.

If there is more than one Co-browse session for the primary interaction, the following attached data is changed with each new Co-browse session:

Attached Data	Data Type	Value
CoBrowseAssociated	[str]	The value is "Yes".
CoBrowseSessionsQuantity	[int]	A value equal to the number of Co-browse sessions for the current interaction.
CoBrowseSessionId	[str]	A value equal to the unique session ID.