Start and Stop Genesys Co-browse Server

Start the Co-browse Server

Select a tab below to start Co-browse Server on either Windows or Unix:

Important

You can start the Genesys Co-browse Server on Windows from:

Start

You can start the server from Windows Services.
1. Open Windows Services
2. Select and start the Co-browse Server service.

You can use the provided startserver.bat script.
1. Navigate to the Co-browse installation server directory and launch the Windows command console (cmd.exe).
2. Type and execute startserver.bat, without any parameters.
You can use the provided cobrowse.bat script.
1. Navigate to the Co-browse installation server directory and launch the Windows command console (cmd.exe).
2. Type and execute cobrowse.bat, along with the '-host', '-port', and '-app' parameters. For example, cobrowse.bat -host demosrv.genesyslab.com -port 2020 -app Co-browse_Server
  
  You can find your parameters in the Server Info section of your Co-browse application in Genesys Administrator.
You can start the server from Genesys Administrator.
1. Navigate to PROVISIONING > Environment > Applications.
2. Select the Co-browse Server.
3. Click Start applications in the Runtime panel.

End
The Genesys Co-browse Server is shown in Started status in Genesys Administrator.

Important

You can start the Genesys Co-browse Server on Unix from:

Start

You can use the provided run.sh script.
1. Navigate to the Co-browse installation root directory in the Unix command console.
2. Type and execute run.sh, without any parameters.
You can use the provided cobrowse.sh script.
1. Navigate to the Co-browse installation server directory in the Unix command console.
2. Type and execute cobrowse.sh, along with the '-host', '-port', and '-app' parameters. For example, cobrowse.sh -host demosrv.genesyslab.com -port 2020 -app Co-browse_Server. Note: You can start the application as a daemon by adding -d to the command.
  You can find your parameters in the Server Info section of your Co-browse application in Genesys Administrator.
You can start the server from Genesys Administrator
1. Navigate to PROVISIONING > Environment > Applications.
2. Select the Co-browse Server.
3. Click Start applications in the Runtime panel.

End
The Genesys Co-browse Server is shown in Started status in Genesys Administrator.

Select a tab below to stop Co-browse Server on either Windows or Unix:

Important

You can stop the Genesys Co-browse Server on Windows from:

Start

You can stop the server from Windows Services.
1. Open Windows Services
2. Select and stop the Co-browse Server service.

You can stop the server from Genesys Administrator.
1. Navigate to PROVISIONING > Environment > Applications.
2. Select the Co-browse Server.
3. Click Stop applications in the Runtime panel.

If you previously started Co-browse Server in a console window, you can stop the server by closing the window.

End
The Genesys Co-browse Server is shown in Stopped status in Genesys Administrator.

Important

You can stop the Genesys Co-browse Server on UNIX from either Genesys Administrator or a console window.

Start

You can stop the server from Genesys Administrator.
1. Navigate to PROVISIONING > Environment > Applications.
2. Select the Co-browse Server.
3. Click Stop applications in the Runtime panel.
Or you can stop the server from the console window where it was started.
1. Press Ctrl+C while the window is active.
2. Type Y and press Enter.

End
The Genesys Co-browse Server is shown in Stopped status in Genesys Administrator.