Solution Table of Contents Page

Welcome title: SIP Cluster Solution Guide

AboutSIPCluster title: About SIP Cluster

CoreComponents title: SIP Cluster Components
- SIPServerInCluster title: SIP Server in Cluster Mode
- SIPProxy title: SIP Proxy
UnsupportedFeatures title: Unsupported and Partially Supported Functionality

Deploying title: Deploying SIP Cluster

Prerequisites title: Prerequisites
ConfDNSRecords title: Configuring DNS Records
ConfigureClusterSwitch title: Configuring Switch and DN Objects for SIP Cluster
ConfSIPS title: Configuring SIP Servers
ConfiguringSIPProxy title: Configuring SIP Proxy
cfgFS title: Configuring SIP Feature Server
ConfGVP title: Configuring GVP
ConfiguringStatServer title: Configuring Stat Server
ConfOCS title: Configuring Outbound Contact
ConfiguringRouting title: Configuring Routing
- RoutingPrinciples title: Routing Principles in SIP Cluster
- AgentAvailability title: Agent Availability for Routing
- AgentReservation title: Agent Reservation in SIP Cluster
- RoutingOptimization title: Routing Optimization
- ConfiguringORS title: Configuring Orchestration Server
- ConfiguringURS title: Configuring Universal Routing Server
- RoutingLimitations title: Routing Limitations in SIP Cluster
ConfiguringGMS title: Configuring Genesys Mobile Services
ConfiguringGWS title: Configuring GWS
- GWS Disaster Recovery Scenarios title: GWS Disaster Recovery Scenarios

HistoricalReporting title: Historical Reporting

hrep_Architecture title: Historical Reporting Architecture
hrep_Deployment Planning title: Historical Reporting Deployment Considerations
hrep_Operational Differences title: Historical Reporting Operational Considerations
hrep_Deployment Summary title: Enabling Historical Reporting
hrep_Business Continuity title: Historical Reporting and SIP Business Continuity

ClusterFeatures title: SIP Cluster-specific Functionality