SArkHelp Table of Contents Page

Workforce Management Supervisor Help

Welcome title: Workforce Management 8.5 Supervisor Help

Overview title: Overview

GetStrt title: Getting started

• LogIn title: Logging in and out
  
• CmnCntrls title: Common controls in the UI
  

CalendarMdl title: Calendar

• CalItms title: Calendar Items
  
  • FltrDiag title: Filter Dialog
    
  • OptnDiag title: Option Menu
    
  • ChgPrfSts title: Change Preference Status
    
  • AddCalItmsWz title: Add Calendar Items Wizard
    
    • ChsActv title: Choose Activities
      
    • ChsAgnt title: Choose Agents
      
    • ChsCalItm title: Choose Calendar Item
      
  • AEStrtTm title: Add or Edit Start/End Time
    
  • AECCmts title: Add or Edit Comments
    
  • AEExcpts title: Add or Edit Exceptions
    
  • AEShfts title: Add or Edit Shifts
    
  • AETmOff title: Add or Edit Time-Off Items
    
  • UpdtSchOpts title: Update Schedule Options
    
  • EdtCalItms title: Edit Calendar Items
    
  • RvwBtchRqt title: Review Batch Requests Dialog
    
  • RvwCalMsgDiag title: Review Calendar Messages Dialog
    
• CalTOLmts title: Time-Off Limits
  
  • StVlsDiag title: Set Values Dialog
    
  • StTOLmtsWz title: Set Time-Off Limits Wizard Overview
    
    • ChsDte title: STOL Wizard: Choose Dates
      
    • SpfyWklyPtrn title: STOL Wizard: Specify Weekly Pattern
      
    • SpfyDtRgeVls title: STOL Wizard: Specify Date Range Values
      

ForecastMdl title: Forecasts

• FrcstScn title: Scenarios
  
  • FrcstVlmsVw title: Volumes in scenarios
    
  • VlmBldWiz title: Building volumes
    
  • VlmSpltWiz title: Adjusting and splitting volumes
    
  • ScnStffgVw title: Staffing in scenarios
    
  • StffgBldWzd title: Building staffing
    
  • StffgBldMult title: Building staffing for multiple activities
    
  • RqdStffgWiz title: Required and split staffing methods
    
  • FrcstScnShrkg title: Shrinkage in scenarios
    
  • MngShrkg title: Managing shrinkage data
    
• FrcstTmpl title: Templates
  
  • MngTmpls title: Managing templates
    
• Overlays title: Overlays
  
  • MngOvrlys title: Managing overlays and events
    
• FrcstCmnTsks title: Common forecasting tasks
  
• MstrFrcstVws title: Master Forecasts
  

PerformanceMdl title: Performance