Advisors Cisco Adapter: French, German, Spanish (Latin American)
Advisors Genesys Adapter:
French, German, Spanish (Latin American)
Advisors Platform:
French, German, Spanish (Latin American)
eServices Content Analyzer Plug-in for GAX Language Pack
eServices Manager Plug-in for GAX Language Pack Language Pack
(Management Framework) Configuration Server Language Pack
• Chinese (Simplified):
8.5.0; 8.5.1
• French (France):
8.5.0; 8.5.1
• German (Germany):
8.5.0; 8.5.1
• Japanese:
8.5.0; 8.5.1
• Korean:
8.5.0; 8.5.1
• Portuguese (Brazilian):
8.5.0; 8.5.1
• Spanish (Mexico):
8.5.0; 8.5.1
Contact Center Advisor - Mobile Edition Android Client:
French, German, Spanish (Latin American)
Contact Center Advisor - Mobile Edition iOS Client:
French, German, Spanish (Latin American)
Contact Center Advisor & Workforce Advisor:
French, German, Spanish (Latin American)
Frontline Advisor and Agent Advisor:
French, German, Spanish (Latin American)
Genesys Administrator Extension
• Arabic
• Chinese (Simplified)
• Chinese (Traditional)
• Czech)
• French (Canada)
• French (France)
• German
• Italian
• Japanese
• Korean
• Polish
• Portuguese (Brazilian)
• Russian
• Spanish (Latin America/Mexico)
• Turkish
Genesys Interactive Insights Language Pack
• Chinese (Simplified)
• French (Canada)
• French (France)
• German (Germany)
• Italian
• Japanese
• Portuguese (Brazillian)
• Russian
• Spanish (Latin America/Mexico)
• Turkish
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
•
French (Canada)
•
French (France)
•
German
•
Portuguese (Brazilian)
•
Spanish (Latin American)
Genesys Rules Authoring Tool Language Pack
•
Chinese (Simplified)
•
French (Canada)
•
French (France)
•
German
•
Portuguese (Brazilian)
•
Spanish (Latin American)
Genesys Skills Management Suite Language Pack:
Italian
iWD GAX Plug-in Language Pack
•
Chinese (Simplified)
•
French
•
German
•
Portuguese (Brazilian)
•
Spanish (Latin American)
iWD Manager Language Pack
•
Chinese (Simplified)
•
French
•
German
•
Portuguese (Brazilian)
•
Spanish (Latin American)
Pulse Language Pack
• Arabic
• Chinese (Simplified)
• Czech
• French (Canadian)
• French (France)
• German
• Italian
• Japanese
• Korean
• Polish
• Portuguese (Brazilian)
• Russian
• Spanish (Latin America/Mexico)
• Turkish
Workforce Management Builder Language Pack
• Arabic (Saudi Arabia
• Chinese (Simplified)
• Chinese (Traditional)
• Czech
• French (Canada
• French (France)
• German (Germany)
• Italian
• Korean
• Portuguese (Brazilian)
• Russian
• Spanish (Latin American)
• Turkish
Workforce Management Configuration Utility
•
Arabic
•
Chinese (Simplified)
•
Czech
•
French (Canadian)
•
French (France)
•
German
•
Italian
•
Korean
•
Portuguese (Brazilian)
•
Russian
•
Spanish (Latin American)
•
Turkish
Workforce Management Daemon Language Pack
• Arabic (Saudi Arabia)
• Chinese (Simplified)
• Chinese (Traditional)
• Czech
• French (Canada)
• French {France)
• German (Germany)
• Italian
• Korean
• Portuguese (Brazilian)
• Russian
• Spanish (Latin American)
• Turkish
Workforce Management Data Aggregator Language Pack
• Arabic (Saudi Arabia)
• Chinese (Simplified)
• Chinese (Traditional)
• Czech}
• French (Canada)
• German
• Italian
• Korean
• Portuguese (Brazilian)}
• Russian
• Spanish (Latin American)
• Turkish
Workforce Management Server Language Pack
• Arabic (Saudi Arabia)
• Chinese (Simplified)
• Chinese (Traditional)
• Czech}
• French (Canada)
• German
• Italian
• Korean
• Portuguese (Brazilian)}
• Russian
• Spanish (Latin American)
• Turkish
Workforce Management Web Language Pack
• Arabic (Saudi Arabia)
• Chinese (Simplified)
• Chinese (Traditional)
• Czech}
• French (Canada)
• German
• Italian
• Korean
• Portuguese (Brazilian)}
• Russian
• Spanish (Latin American)
• Turkish
Workspace Desktop Edition Language Pack
• Arabic (Saudi Arabia):
8.5.108 and earlier; 8.5.109 and later
• Chinese (Simplified):
8.5.108 and earlier; 8.5.109 and later
• Chinese (Traditional):
8.5.108 and earlier; 8.5.109 and later
• French (Canada):
8.5.108 and earlier; 8.5.109 and later
• French (France):
8.5.108 and earlier; 8.5.109 and later
• German (Germany):
8.5.108 and earlier; 8.5.109 and later
• Italian:
8.5.108 and earlier; 8.5.109 and later
• Japanese:
8.5.108 and earlier; 8.5.109 and later
• Korean:
8.5.108 and earlier; 8.5.109 and later
• Polish:
8.5.108 and earlier; 8.5.109 and later
• Portuguese (Brazilian):
8.5.108 and earlier; 8.5.109 and later
• Russian:
8.5.108 and earlier; 8.5.109 and later
• Spanish (Mexico):
8.5.108 and earlier; 8.5.109 and later
• Turkish:
8.5.108 and earlier; 8.5.109 and later
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Arabic
• Genesys Administrator Extension Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Chinese (Simplified)
• Configuration Server Language Pack:
8.5.0; 8.5.1
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Rules Authoring Tool Language Pack
•
iWD GAX Plug-in Language Pack
•
iWD Manager Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Chinese (Traditional)
• Workforce Management Builder Language Pack
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Czech
• Genesys Administrator Extension Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
French (Canada)
• eServices Content Analyzer Plug-in for GAX Language Pack
• eServices Manager Plug-in for GAX Language Pack
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
•
Genesys Rules Authoring Tool Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
French (France)
•
Advisors Cisco Adapter
•
Advisors Genesys Adapter
•
Advisors Platform
• Configuration Server Language Pack:
8.5.0; 8.5.1
•
Contact Center Advisor - Mobile Edition Android Client
•
Contact Center Advisor - Mobile Edition iOS Client
•
Contact Center Advisor & Workforce Advisor
•
Frontline Advisor and Agent Advisor
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
•
Genesys Rules Authoring Tool Language Pack
•
iWD GAX Plug-in Language Pack
•
iWD Manager Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
German
•
Advisors Cisco Adapter
•
Advisors Genesys Adapter
•
Advisors Platform
• Configuration Server Language Pack:
8.5.0; 8.5.1
•
Contact Center Advisor - Mobile Edition Android Client
•
Contact Center Advisor - Mobile Edition iOS Client
•
Contact Center Advisor & Workforce Advisor
•
Frontline Advisor and Agent Advisor
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
•
Genesys Rules Authoring Tool Language Pack
•
iWD GAX Plug-in Language Pack
•
iWD Manager Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Italian
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Skills Management Suite Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Japanese
• Configuration Server Language Pack:
8.5.0; 8.5.1
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Korean
• Configuration Server Language Pack:
8.5.0; 8.5.1
• Genesys Administrator Extension Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Polish
• Pulse Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Portuguese (Brazilian)
• Configuration Server Language Pack:
8.5.0; 8.5.1
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
•
Genesys Rules Authoring Tool Language Pack
•
iWD GAX Plug-in Language Pack
•
iWD Manager Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Russian
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Spanish (Latin American; Mexico)
•
Advisors Cisco Adapter
•
Advisors Genesys Adapter
•
Advisors Platform
• Configuration Server Language Pack:
8.5.0; 8.5.1
•
Contact Center Advisor - Mobile Edition Android Client
•
Contact Center Advisor - Mobile Edition iOS Client
•
Contact Center Advisor & Workforce Advisor
•
Frontline Advisor and Agent Advisor
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
•
Genesys Knowledge Center Plugin for Workspace Desktop Edition Language Pack
•
Genesys Rules Authoring Tool Language Pack
• Pulse Language Pack
•
iWD GAX Plug-in Language Pack
•
iWD Manager Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
Turkish
• Genesys Administrator Extension Language Pack
• Genesys Interactive Insights Language Pack
• Pulse Language Pack
• Workforce Management Builder Language Pack
•
Workforce Management Configuration Utility
• Workforce Management Data Aggregator Language Pack
• Workforce Management Daemon Language Pack
• Workforce Management Server Language Pack
• Workforce Management Web Language Pack
• Workspace Desktop Edition Language Pack:
8.5.108 and earlier; 8.5.109 and later
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