Administrator

In Premier Edition Cloud, an employee in the contact center who can create and edit other users, create reason codes, assign skills to supervisors using the VCC Dashboard application.

For More Information What is VCC Dashboard? In the Premier Edition Cloud Current VCC Dashboard Help Getting Started with VCC Dashboard In the Premier Edition Cloud Current VCC Dashboard Help What is VCC Dashboard? In the Premier Edition Cloud Current2 VCC Dashboard Help Getting Started with VCC Dashboard In the Premier Edition Cloud Current2 VCC Dashboard Help

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