External Services Protocol

Also known as an ESP. Used by Interaction Server to communicate with servers that perform a specific service, when it is requested to do so. Such servers are called ESP servers. Classification Server is an ESP server, as is E-mail Server Java (when it generates an acknowledgment or autoresponse; when E-mail Server Java processes incoming or outgoing e-mail messages, it is a media server). You can create custom ESP servers by using the Genesys Open Media Platform SDK.

For More Information IWD Business Process In the intelligent Workload Distribution 9.0.0 iWD Overview How Bot Gateway Server works In the Bot Gateway Server Restricted Bot Gateway Server Quick Start Guide Security and Privacy In the Messaging Applications 9.0.0 Genesys Driver for SMS and MMS Guide Interaction Server In the Interaction Management 8.5.3 Interaction Server Log Events Supplement Interaction Server In the Interaction Management 9.0.x Interaction Server Log Events Supplement How Bot Gateway Server works In the Bot Gateway Server Current Bot Gateway Server Quick Start Guide

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