High Availability

Also known as HA. The use of Redundancy to enable contact centers to minimize interruptions that are due to hardware, software, or network connectivity issues.

For More Information Managing ICON and data sources In the Genesys Info Mart Current Genesys Info Mart Operations Guide Deploying Recording Crypto Server In the Genesys Interaction Recording 8.5.2 Genesys Interaction Recording Solution Guide Genesys Info Mart Components In the Genesys Info Mart Current Genesys Info Mart Deployment Guide Configuring the Genesys Info Mart Application In the Genesys Info Mart Current Genesys Info Mart Deployment Guide Genesys Info Mart Features and Functionality In the Genesys Info Mart Current Genesys Info Mart Deployment Guide Recommendations on Hosting In the Genesys Info Mart Current Genesys Info Mart Deployment Guide

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