Message Server

The Genesys Framework component that provides centralized processing and storage of every application’s maintenance events. Events are stored as log records in the Centralized Log Database, where they are available for further centralized processing. Message Server can also be set up to produce outbound messages (alarms) that are triggered by configured log events. If it detects a match, it sends the alarm to Solution Control Server for immediate processing.

For More Information Genesys Info Mart Components In the Genesys Info Mart Current Genesys Info Mart Deployment Guide General Deployment In the Orchestration Server 8.1.3 Orchestration Server Deployment Guide General Deployment In the Orchestration Server 8.1.4 Orchestration Server Deployment Guide Deploying Recording Crypto Server In the Genesys Interaction Recording 8.5.2 Genesys Interaction Recording Solution Guide

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