Place

The physical location of equipment, which can be the destination for routing. An object, representing a location, that has one or more Directory Numbers (DNs) that are operated by a single agent. Inbound Communications (ICs) may be routed to a place instead of an agent, or routing may use place information to locate an agent.

For More Information Configuring System-Access Permissions In the Workspace Desktop Edition 8.5.0 Workspace Desktop Edition Deployment Guide Agent login, authentication, and logout In the Workspace Desktop Edition 8.5.1 Workspace Desktop Edition Deployment Guide IWD Overview In the intelligent Workload Distribution 9.0.0 iWD Overview Configuring system-access permissions In the Workspace Desktop Edition 8.5.1 Workspace Desktop Edition Deployment Guide Agents In the Genesys Engage cloud Public Genesys Engage cloud Supervisor's Guide

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