T-Server

The Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to, the Computer-Telephony Integration (CTI) link in the telephony device. T-Server is a TCP/IP-based server that can also act as a messaging interface between T-Server clients. It is the critical point in allowing your Genesys solution to facilitate and track the contacts that flow through your enterprise.

For More Information Configuring System-Access Permissions In the Workspace Desktop Edition 8.5.0 Workspace Desktop Edition Deployment Guide Genesys Info Mart Terminology Conventions In the Genesys Info Mart Current Genesys Info Mart Deployment Guide Workspace And Genesys 8 In the Workspace Desktop Edition 8.5.0 Workspace Desktop Edition Deployment Guide Configuring system-access permissions In the Workspace Desktop Edition 8.5.1 Workspace Desktop Edition Deployment Guide Populating Interaction Resource Data In the Genesys Info Mart Current Genesys Info Mart User's Guide General Deployment In the Orchestration Server 8.1.3 Orchestration Server Deployment Guide

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