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Training Object

Called Training Data Object in release 8.5.2 and later. In Genesys Content Analyzer, a category tree, plus a group of text objects that are classified according to the category structure. Typically, the text objects are e-mail messages, but you can include also standard responses in the training object. Training operates on a training object in order to produce or refine a classification model, which can then be used to classify new e-mail messages.


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This page was last edited on July 30, 2020, at 16:23.
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