Callback:Voice - User Terminated: max successful customer contacts

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Published Option

_max_successful_customer_contacts

Default Value: 'undefined'
Valid Values: Integer or 'undefined'
Changes Take Effect: Immediately
Introduced: 8.5.228.02

Maximum number of successful customer contacts. When this option is configured, if the customer abandons the call and if the count of successful customer contacts is greater than or equal to _max_successful_customer_contacts, GMS cancels the callback (COMPLETED, ABANDONED_IN_QUEUE), with no redial attempt.

Draft Option

_max_successful_customer_contacts_Draft

Default Value: 1
Valid Values: Integer
Changes Take Effect: Immediately
Introduced: 8.5.228.02
Modified: 8.5.234.00

Maximum number of successful customer contacts. When this option is configured, if the customer abandons the call and if the count of successful customer contacts is greater than or equal to _max_successful_customer_contacts, GMS cancels the callback (COMPLETED, ABANDONED_IN_QUEUE), with no redial attempt.

Starting in 8.5.234.00, the default value is 1 instead of undefined.