ChatServer:settings:session-restore-extend-by

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Published Option

session-restore-extend-by

Default Value: none
Valid Values: none, agent, esp, both
Changes Take Effect: Immediately
Introduced: 8.5.312.10
Modified: 8.5.316.02

Specifies how Chat Server enables the session restoration from agent desktop and workflow:

• none: The functionality is disabled.
• agent: Allows Agent Desktop to start a session restoration.
• esp: Allows the Workflow to start a session restoration.
• both: Allows both Agent Desktop and Workflow to start a session restoration.

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