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Interaction Workspace:interaction-workspace:email-signature


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Published Option

email.signature

Default Value:
Valid Values: "file:" followed by the file path or "response:" followed by the reponse path in the SRL.
Changes Take Effect: At the next interaction.


Specifies the type and the location of the signature template that is to be added to outbound e-mails. The value has two components that are separated by the character ':':
1) The type of signature template:
a) "file" for a file.
b) "response" for a response from the Standard Response Library.
2) The location of the signature template:
a) The file name and folder relative to the application folder. For example, "file:Signatures\Signature.txt".
b) The response name and full path of the parent category in the Standard Response Library. For example, "response:Signatures\Classic".
This option can be overridden by a routing strategy as described in Deployment Guide.

Draft Option

No draft option

This page was last edited on January 23, 2017, at 01:53.
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