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Published Option
Default Value: ($Contact.FirstName$ $Contact.LastName$
Valid Values: $Window.Title$,$Application.Title$,$Application.Name$,$Agent.UserName$,$Agent.LastName$,$Agent.FirstName$,$Agent.EmployeeId$,$Contact.FirstName$,$Contact.LastName$,$Interaction.MainParty$,$Interaction.Type$
Changes Take Effect: When the application is started or restarted.
Defines the title of the interaction window that appears in the Windows Task Bar by specifying a string that contains the following field codes:$Window.Title$,$Application.Title$,$Application.Name$,$Agent.UserName$,$Agent.LastName$,$Agent.FirstName$,$Agent.EmployeeId$,$Contact.FirstName$,$Contact.LastName$,$Interaction.MainParty$,$Interaction.Type$.This option can be overridden by a routing strategy as described in Deployment Guide.
Draft Option
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