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Predictive Route DataCfg:default:platform-request-timeout


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Published Option

platform-request-timeout

Default Value: 5000
Valid Values: Any nonnegative integer
Changes Take Effect: On the next interaction
Introduced: 9.0.017.01

The timeout duration, in milliseconds, specifying how long Universal Routing Server (URS) should wait for a response from the GPR Core Platform after a GPR subroutine makes a request that the routing strategy sends to the GPR Core Platform. After this timeout expires, the subroutine logs a GPR error and URS continues to process the strategy.

This option overrides the URS request_timeout option, which has a default value of 0. If the default value is set for timeout_response and, for some reason, GPR Core Platform does not respond correctly, URS waits indefinitely instead of proceeding with the strategy and the interaction is not routed.

Draft Option

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This page was last edited on November 5, 2020, at 13:48.
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