Stat Server:OCCExtension:assignment-reset-delay

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Published Option

assignment-reset-delay

Default Value: 30000
Valid Values: Positive integer
Changes Take Effect: After restart
Dependencies: java-extension-jar = OCCStatExtension.jar

This option specifies the reset delay, in milliseconds, for agent assignments-related actions. The delay is applied upon an Outbound Contact Server disconnect or upon an Outbound Contact Server explicit request to reset these actions. Genesys recommends to keep this option at default value, unless explicitly instructed otherwise.

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