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Published Option
Default Value: no
Valid Values: yes, no
Changes Take Effect: Immediately upon notification
Related Options: check-stuck-calls-frequency, check-stuck-calls-duration
When you set the value of this option to yes, Stat Server checks DNs of the Extension, ACD Position, VTO (IVR), ACD Queue, Service Number, and Routing Point types for calls with no activity during the time configured as a value of the check-stuck-calls-duration option. When detecting such calls, Stat Server queries T-Server on the current DN status. If T-Server indicates that the call has been cleared from the DN in question, Stat Server deletes the call from memory. The checkup frequency is configured as a value of the check-stuck-calls-frequency option. Stat Server does not check Internet DNs or DNs of Virtual Routing Point type.
This option was previously named CheckStuckCalls.
Note: Calls can be stuck in T-Server and/or Stat Server. The check-stuck-calls configuration option enables Stat Server to clear calls that it determines to be stuck in Stat Server.
Draft Option
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