Stat Server:statserver:vq-treat-unknown-third-party-dn-as-agent-dn

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Published Option

vq-treat-unknown-third-party-dn-as-agent-dn

Default Value: yes
Valid Values: yes, no
Changes Take Effect: After restart
Dependencies: vq-ignore-third-party-dn = false

Indicates whether Stat Server generates the CallAnswered action for virtual queue objects in the following scenario:

1. Stat Server receives an EventDiverted TEvent for the virtual queue.
2. The ThirdPartyDN attribute value of this TEvent contains the ID of an unknown DN—one that is monitored by a switch other than that to which the virtual queue belongs.
3. The call is subsequently routed to an agent.

If this option is set to true, Stat Server generates the CallAnswered action under the preceding circumstances. If it is set to false, Stat Server does not generate this action under the same circumstances.

If the ThirdPartyDN attribute value is null or contains an ID that coincides with that of the answering DN, Stat Server generates the CallAnswered action on virtual queue objects, regardless of this option's setting.

Note: The vq-ignore-third-party-dn option must be set to false in order for Stat Server to consider the value of this option.

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