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Published Option
id-generation-ordinal
Default Value: 0
Valid Values: positive integer or dbid
Changes Take Effect: Upon restart
UCS generates ID codes for various purposes, such as identifying contacts, interactions, and attachments. In the relatively rare case that two or more UCS instances are started within the same second, they may generate identical IDs, and this can cause issues when the UCS instances are connected to the same Interaction Server.
IDs are generated using several parts, including one called Ordinal, which is incremented at each restart of UCS.
Effects of the possible values:
- Positive integer—Ordinal is reset to this value. Note: Be sure to use different values for different UCS instances.
- dbid—Ordinal is reset to the database ID number of the UCS Application object.
- 0 (zero), no value, or invalid value—Previous behavior: Ordinal is incremented upon restart.
Draft Option
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