Workspace Desktop Edition:interaction-workspace:chat-max-file-size

View in ref guide.

Edit this option          Publish this option          Clear draft content

Published Option

chat.max-file-size

Default Value: 0
Valid Values: Any valid positive integer between 0 and 1000000. 0 means no maximum.
Changes Take Effect: At the next interaction.
Introduced: 8.5.115.17

The maximum file size in kilobytes that agents can attach to chat interaction. An error message is displayed to the agent if the file size exceeds this value. The value 0 means that there is no restriction.

Draft Option

No draft option