Workspace Desktop Edition:interaction-workspace:chat-typing-isenabled

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Published Option

chat.typing-isenabled

Default Value: true
Valid Values: true, false
Changes Take Effect: At the next interaction.
Modified: 8.5.108.11

Specifies whether typing notification is enabled. It should be disabled for Chat Server lower than 8.0.1.

Warning

If the Chat - Can Preview Customer Typing privilege is also granted, and you have configured eServices to hide sensitive personal information that is entered by the contact during the chat, agents will be able to see the information as it is entered, but not after then contact sends it.
Added: 8.5.108.11

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