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Published Option
contact.history-custom-attribute-values.<attribute-name>
Default Value:
Valid Values: A comma-separated value list of interaction attributes.
Changes Take Effect: When the application is started or restarted.
Introduced: 8.5.104.15
Specifies a list of attribute value names that are used to create a drop-down menu that contains valid values of custom interaction attributes in the Advanced Search mode of Contact History, My History, and Interaction Search views. Use this option as a template, modifying its name by replacing <attribute-name> by the name of an interaction attribute configured to be displayed in the Advanced Search view. You can define a display name that can be localized to each of the possible values of this interaction attribute by creating the key Contacts.ContactDirectoryView.CustomAttribute.<custom-attribute-name>.<attribute-value-name> in any dictionary file of the corresponding language and assigning it a "Content" attribute that contains the display name.
Draft Option
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