Workspace Desktop Edition:interaction-workspace:email-reply-format

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Published Option

email.reply-format

Default Value: auto
Valid Values: Select a value from the following list: auto, html, plain-text.
Changes Take Effect: At the next interaction.

Specifies the format of an outbound email reply.

• auto—Outbound email reply format is the same as corresponding inbound email.
• html—Outbound email reply format is forced to HTML.
• plain-text—Outbound email reply format is forced to plain text.

Draft Option

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