Workspace Desktop Edition:interaction-workspace:expression-phone-number-supported-characters

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Published Option

expression.phone-number.supported-characters

Default Value: 0123456789#*
Valid Values: Letters A to Z and a to z. Numbers 0 through 9. All special characters that are valid Windows file names.
Changes Take Effect: At the next interaction.

Specifies the characters that are considered when building a request to the T-Server that relies on a phone number. Any other characters from the original string coming from the User Interface are removed. This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.

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