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Published Option
interaction-bar.quick-access-modes
Default Value: Pinned,Floating
Valid Values:
Changes Take Effect: At the next interaction.
Related Options: interaction-bar.enable-quick-access, interaction-bar.quick-access-modes.<media-type>
Specifies the list of modes that are available when interactions are displayed in "quick access" mode. The available modes are:
- Pinned — The interaction view occupies the full available size and is shared with Supporting Views such as Contact and My Channels.
- Floating — The interaction view is contained in a floating window that is displayed above any other kind of content and that fits to the size of the content. This view cannot display content such as the Contact Profile or Responses views.
- Pinned,Floating — The agent can switch from one mode to the other by using a dedicated control. This option is not applicable if the value of the interaction-bar.enable-quick-access is set to false. For a given media type, this option can be overridden by option the interaction-bar.quick-access-modes.<media-type> option.
Draft Option
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