Workspace Desktop Edition:interaction-workspace:interaction-disposition-is-read-only-on-idle

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Published Option

interaction.disposition.is-read-only-on-idle

Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately.

Prevents changes to the disposition code after a voice interation has been released. This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.

Draft Option

No draft option