Workspace Desktop Edition:interaction-workspace:interaction-unconditional-force-close

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Published Option

interaction.unconditional-force-close

Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 8.5.118.10

Specifies whether the Force Close This Case contextual menu is always enabled (true) or is available only if specific conditions are met where the current interaction/case can no longer be closed by the agent through standard interaction handling procedures.

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