Workspace Desktop Edition:interaction-workspace:intercommunication-sms-routing-based-actions

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Published Option

intercommunication.sms.routing-based-actions

Default Value: OneStepTransfer
Valid Values: A comma-separated list of valid operation names from the following list: OneStepTransfer.
Changes Take Effect: At the next interaction.

Specifies the list of routing-based actions that an agent is allowed to perform.

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