Workspace Desktop Edition:interaction-workspace:intercommunication-voice-routing-based-actions

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Published Option

intercommunication.voice.routing-based-actions

Default Value: MakeCall,OneStepConference,InitConference,OneStepTransfer,InitTransfer
Valid Values: A comma-separated list of valid operation names from the following list: MakeCall, OneStepTransfer, InitTransfer, InitConference, OneStepConference.
Changes Take Effect: At the next interaction.

Specifies the list of routing-based actions that an agent may perform.

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