Workspace Desktop Edition:interaction-workspace:reporting-case-report-case-in-focus-duration

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Published Option

reporting.case.report-case-in-focus-duration

Default Value: false
Valid Values: true,false
Changes Take Effect: When the application is started or restarted.
Introduced: 8.5.112.08

When set to true, Workspace reports to the Genesys back-end the time, in seconds, when an interaction had the focus. When set to false, nothing is reported.

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