Workspace Desktop Edition:interaction-workspace:toast-window-title

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Published Option

toast.window-title

Default Value: ($Contact.FirstName$ $Contact.LastName$|$Interaction.MainParty$) - $Window.Title$
Valid Values: $Window.Title$,$Agent.UserName$,$Agent.LastName$,$Agent.FirstName$,$Agent.EmployeeId$,$Interaction.CaseId$,$Interaction.MainParty$,$Contact.X$,$AttachedData.Y$ (X: name of contact attribute, Y: attached data key name).
Changes Take Effect: Immediately.

Defines the title of the Interactive Notification window by specifying a string that contains the following field codes:
$Window.Title$,$Agent.UserName$,$Agent.LastName$,$Agent.FirstName$,$Agent.EmployeeId$,$Interaction.CaseId$,$Interaction.Id$,$Interaction.MainParty$,$Contact.X$,$AttachedData.Y$
Where X is the name of the contact attribute and Y is the name of the attached-data key.
If all field codes are empty, the following field codes are used:
$Window.Title$ - $Interaction.MainParty$. This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.

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