Workspace Desktop Edition:interaction-workspace:voice-prompt-for-end

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Published Option

voice.prompt-for-end

Default Value: false
Valid Values: true, false
Changes Take Effect: At the next interaction.

Specifies whether Workspace displays a confirmation message when the agent clicks End during a voice call. This option can be overridden by a routing strategy, as described in Overriding Options by Using a Routing Strategy.

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