Workspace Desktop Edition:interaction-workspace:voicemail-notification-types

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Published Option

voicemail.notification-types

Default Value: personal,public
Valid Values: A comma separated list of valid voicemail box types: personal and public
Changes Take Effect: At the next change of the counter that tracks the number of voicemail messages.

Specifies the types of voicemail boxes that will be included in the count of unread voicemail messages in the Main Window. The value personal refers to the voicemail box that is identified as the personal voicemail box of the agent. The value public refers to group voicemail boxes to which the agent has access.

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