SOE-to-RNs-Mapping
| Product Name | Component Name | RN Short Name | Release Family | SOE Link |
|---|---|---|---|---|
| Product Name | Component Name | RN Short Name | Release Family | SOE Link |
| Billing Data Server | Billing Data Server | bds | 9.0 | Documentation:System:SOE:BillingDataServer:Current |
| CX Contact | CX Contact | cxcontact | 9.0 | Documentation:System:SOE:CXContact:Current |
| CX Evolution | EX Engage Connector | cx-exec | 100.0 | Documentation:System:SOE:EXEC:Current |
| Decisions | Genesys Decisions | dec | 8.5 | Documentation:System:SOE:Decisions:Current |
| Decisions | Genesys Decisions | dec | 9.0 | Documentation:System:SOE:Decisions:Current |
| eServices | Bot Gateway Server | es-bot-gw-svr | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Chat Server | mm-cht | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Classification Server | es-cl-svr | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Classification Server | mm-cl-svr | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Content Analyzer Plug-in for GAX | es-ca-pl-gax | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Content Analyzer Plug-in for GAX | mm-ca-pl-gax | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | E-mail Server | mm-emj | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | eServices Manager Plug-in for GAX | es-mgr-pl-gax | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | eServices Manager Plug-in for GAX | mm-mgr-pl-gax | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Interaction Server | es-ixn-svr | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Interaction Server | mm-ixn-svr | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Interaction Server Cluster Manager Plug-in for GAX | mm-isc-pl-gax | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Interaction Server Cluster Plug-in for GAX | es-isc-pl-gax | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Interaction Server Proxy | es-ixn-svrp | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Interaction Server Proxy | mm-ixn-svrp | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Knowledge Manager | mm-kn-mgr | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Privacy Manager Plug-in for Administrator | mm-pvm-pl-gax | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Privacy Manager Plug-in for GAX | es-pvm-pl-gax | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | SMS Server | mm-sms-svr | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Training Server | es-tr-svr | 9.0 | Documentation:System:SOE:ES:Current |
| eServices | Training Server | mm-tr-svr | 8.5 | Documentation:System:SOE:ES:Current |
| eServices | Web API Server | mm-web | 8.5 | Documentation:System:SOE:ES:Current |
| Framework | Configuration Database Maintenance Scripts | fr-cdb-mnt-sc | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | Configuration Server | cfgsvr | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | DB Server | fr-dbsvr | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | Genesys Security Pack on UNIX | scr-pack | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | Local Control Agent | lca | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | Message Server | msg-svr | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | SNMP Master Agent | snmp-ma | 8.5 | Documentation:System:SOE:Framework:Current |
| Framework | Solution Control Server | scs | 8.5 | Documentation:System:SOE:Framework:Current |
| Genesys Administrator Extension | Genesys Administrator Extension | gax | 8.5 | Documentation:System:SOE:GenesysAdministrator:Current |
| Genesys Administrator Extension | Genesys Administrator Extension | gax | 9.0 | Documentation:System:SOE:GenesysAdministrator:Current |
| Genesys Co-browse | Genesys Co-browse Plug-in for Workspace Desktop Edition | gcb-wde-plug | 8.5 | Documentation:System:SOE:GCB:Current |
| Genesys Co-browse | Genesys Co-browse Plug-in for Workspace Desktop Edition | gcb-wde-plug | 9.0 | Documentation:System:SOE:GCB:Current |
| Genesys Co-browse | Genesys Co-browse Sample Reporting Templates | gcb-rt-tmpl | 8.5 | Documentation:System:SOE:GCB:Current |
| Genesys Co-browse | Genesys Co-browse Sample Reporting Templates | gcb-rt-tmpl | 9.0 | Documentation:System:SOE:GCB:Current |
| Genesys Co-browse | Genesys Co-browse Server | gcb-svr | 8.5 | Documentation:System:SOE:GCB:Current |
| Genesys Co-browse | Genesys Co-browse Server | gcb-svr | 9.0 | Documentation:System:SOE:GCB:Current |
| Genesys Customer Experience Insights | Genesys Customer Experience Insights | gcxi | 9.0 | Documentation:System:SOE:GCXI:Current |
| Genesys Customer Experience Insights | Reporting and Analytics Aggregates | raa | 8.5 | Documentation:System:SOE:GCXI:Current |
| Genesys Customer Experience Insights | Reporting and Analytics Aggregates | raa | 9.0 | Documentation:System:SOE:GCXI:Current |
| Genesys Info Mart | Genesys Info Mart | gim | 8.5 | Documentation:System:SOE:GenesysInfoMart:Current |
| Genesys Info Mart | Genesys Info Mart Manager | gim-mgr | 8.5 | Documentation:System:SOE:GenesysInfoMart:Current |
| Genesys Intelligent Automation | Genesys Intelligent Automation | gia | 9.0 | Documentation:System:SOE:GAAP:Current |
| Genesys Interaction Analytics | SpeechMiner | spmi-sptxtan | 8.5 | Documentation:System:SOE:SpeechMiner:Current |
| Genesys Interaction Recording | Genesys SR Service | rsc | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Interaction Recording LVR Recovery Script | gir-lvr-rcys | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Interaction Recording Web Services | gir-web-svc | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Recording Cloud Backup Service | r-cld-b-svc | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Recording Crypto Server | rcs | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Recording Muxer Script | rmx-scr | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Recording Plug-in for GAX | r-plugin-gax | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Recording Processor Script | rps | 8.5 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interaction Recording | Voice Processor | gir-vp | 9.0 | Documentation:System:SOE:GenesysInteractionRecording:Current |
| Genesys Interactive Insights | Genesys Interactive Insights | gi2- | 8.5 | Documentation:System:SOE:GenesysInteractiveInsights:Current |
| Genesys Knowledge Center | Genesys Knowledge Center CMS | gkc-cms | 8.5 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Knowledge Center | Genesys Knowledge Center CMS | gkc-cms | 9.0 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Knowledge Center | Genesys Knowledge Center Plugin for Administrator | gkc-pl-gax | 8.5 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Knowledge Center | Genesys Knowledge Center Plugin for Workspace Desktop Edition | gkc-pl-wde | 8.5 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Knowledge Center | Genesys Knowledge Center Plugin for Workspace Desktop Edition | gkc-pl-wde | 9.0 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Knowledge Center | Genesys Knowledge Center Server | gkc-svr | 8.5 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Knowledge Center | Genesys Knowledge Center Server | gkc-svr | 9.0 | Documentation:System:SOE:GenesysKnowledgeCenter:Current |
| Genesys Mobile Services | Genesys Mobile Services | gms | 8.5 | Documentation:System:SOE:GenesysMobileServices:Current |
| Genesys Predictive Routing | AI Core Services | gpm-jop | 9.0 | Documentation:System:SOE:GPM:Current |
| Genesys Predictive Routing | Predictive Routing - Agent State Connector | gpm-asc | 9.0 | Documentation:System:SOE:GPM:Current |
| Genesys Predictive Routing | Predictive Routing - Composer Strategy Subroutines | gpm-ors-subs | 9.0 | Documentation:System:SOE:GPM:Current |
| Genesys Predictive Routing | Predictive Routing - Data Loader | gpm-dtl | 9.0 | Documentation:System:SOE:GPM:Current |
| Genesys Predictive Routing | Predictive Routing - URS Strategy Subroutines | gpm-urs-subs | 9.0 | Documentation:System:SOE:GPM:Current |
| Genesys Pulse | Genesys Pulse | pulse | 8.5 | Documentation:System:SOE:GenesysPulse:Current |
| Genesys Pulse | Genesys Pulse | pulse | 9.0 | Documentation:System:SOE:GenesysPulse:Current |
| Genesys Pulse | Genesys Pulse Collector | pulse-collr | 8.5 | Documentation:System:SOE:GenesysPulse:Current |
| Genesys Pulse | Genesys Pulse Collector | pulse-collr | 9.0 | Documentation:System:SOE:GenesysPulse:Current |
| Genesys Rules System | Genesys Rules System Rules Authoring Tool | grs-auth | 8.5 | Documentation:System:SOE:GenesysRulesSystem:Current |
| Genesys Rules System | Genesys Rules System Rules Authoring Tool | grs-auth | 9.0 | Documentation:System:SOE:GenesysRulesSystem:Current |
| Genesys Rules System | Genesys Rules System Rules Engine | grs-eng | 8.5 | Documentation:System:SOE:GenesysRulesSystem:Current |
| Genesys Rules System | Genesys Rules System Rules Engine | grs-eng | 9.0 | Documentation:System:SOE:GenesysRulesSystem:Current |
| Genesys Skills Management | Genesys Skills Management | gsm | 9.0 | Documentation:System:SOE:GenesysSkillsManagement:Current |
| Genesys Softphone | Genesys Softphone | gsp | 8.5 | Documentation:System:SOE:GenesysSoftphone:Current |
| Genesys Softphone | Genesys Softphone | gsp | 9.0 | Documentation:System:SOE:GenesysSoftphone:Current |
| Genesys Softphone | Genesys Softphone VDI Adapter | gsp-vdi-adp | 9.0 | Documentation:System:SOE:GenesysSoftphone:Current |
| Genesys Voice Platform | T-Server-CUCM to Media Server Connector | gvp-ts-ms-c | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | T-Server-CUCM to Media Server Connector | gvp-ts-ms-c | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Call Control Platform | gvp-ccp | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Call Control Platform | gvp-ccp | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform CTI Connector | gvp-ctic | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform CTI Connector | gvp-ctic | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Media Control Platform | gvp-mcp | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Media Control Platform | gvp-mcp | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform MIB | gvp-mib | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform MIB | gvp-mib | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform MRCP Proxy | gvp-mrcpp | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform MRCP Proxy | gvp-mrcpp | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Policy Server | gvp-pol-svr | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Reporting Server | gvp-rt-svr | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Reporting Server | gvp-rt-svr | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Resource Manager | gvp-rm | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Resource Manager | gvp-rm | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Supplementary Services Gateway | gvp-ssvc-gwy | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Supplementary Services Gateway | gvp-ssvc-gwy | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | Voice Platform Third-Party Squid | gvp-tps | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | VP Reporting Plugin for GAX | gvp-rt-pl-gax | 8.5 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Voice Platform | VP Reporting Plugin for GAX | gvp-rt-pl-gax | 9.0 | Documentation:System:SOE:GenesysVoicePlatform:Current |
| Genesys Web Engagement | Genesys Data Processing Server | gwe-dtprc-svr | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Web Engagement | Genesys Web Engagement Plug-in for Genesys Administrator Extension | gwe-pl-gax | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Web Engagement | Genesys Web Engagement Plug-in for Workspace Desktop Edition | gwe-pl-wde | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Web Engagement | Genesys Web Engagement Sample Reporting Templates | gwe-s-rt-tmpl | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Web Engagement | Genesys Web Engagement Server | gwe-svr | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Web Engagement | Reporting Dashboard Proxy for Genesys Administrator Extension | gwe-rtdp-gax | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Web Engagement | Web Engagement Reporting Server | gwe-rt-svr | 8.5 | Documentation:System:SOE:GenesysWebEngagement:Current |
| Genesys Widgets | Widgets | gwc-wgt | 8.5 | Documentation:System:SOE:GenesysWidgets:Current |
| Genesys Widgets | Widgets | gwc-wgt | 9.0 | Documentation:System:SOE:GenesysWidgets:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM Campaign Synchronization Component | gpsl-campsync | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM Communication Server | gpsl-comm-svr | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM Configuration Synchronization Component | gpsl-cfgsync | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM iWD Routing Component | gpsl-iwd-r | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM Media Routing Component | gpsl-media-r | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM Multimedia Component | gpsl-mm | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM UCS Gateway Server | gpsl-ucs-gw | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| Gplus Adapter for Siebel CRM | Gplus Adapter for Siebel CRM Voice Component | gpsl-voice | 8.5 | Documentation:System:SOE:GplusAdapterSiebelCRM:Current |
| IWD | iWD GAX Plug-In | iwd-gax-plug | 8.5 | Documentation:System:SOE:IWD:Current |
| IWD | iWD GAX Plug-In | iwd-gax-plug | 9.0 | Documentation:System:SOE:IWD:Current |
| IWD | iWD History Node | iwd-hist-node | 9.0 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Manager | iwd-manager | 8.5 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Manager | iwd-manager | 9.0 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Runtime Node | iwd-rt-node | 8.5 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Runtime Node | iwd-rt-node | 9.0 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Stat Server Extensions | iwd-stat | 8.5 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Stat Server Extensions | iwd-stat | 9.0 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Web | iwd-web | 8.5 | Documentation:System:SOE:IWD:Current |
| IWD | iWD Web | iwd-web | 9.0 | Documentation:System:SOE:IWD:Current |
| Messaging Apps/Social Engagement | Apple Business Chat Plug-in for Workspace Desktop Edition | es-abc-pl-wde | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Business Process for use with Facebook | gse-bp-fb | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Business Process for use with Facebook | mm-bp-fb | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Business Process for use with RSS | mm-bp-rss | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Business Process for use with Twitter | gse-bp-tw | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Business Process for use with Twitter | mm-bp-tw | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Digital Messaging Server | es-digmsg-svr | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Digital Messaging Server | es-digmsg-svr | 9.1 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Cloud API Driver for Facebook | gse-gcld-drfb | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Cloud API Driver for Facebook | mm-gcld-dr-fb | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Cloud API Driver for Twitter | gse-gcld-drtw | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Cloud API Driver for Twitter | mm-gcld-dr-tw | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for SMS and MMS | es-dr-sms-mms | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for use with Apple Business Chat | es-drvr-abc | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for use with Apple Business Chat | es-drvr-abc | 9.1 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for Use with Facebook | mm-drvr-fb | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for use with Genesys Hub | es-drvr-hub | 9.1 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for Use with RSS | mm-drvr-rss | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Driver for Use with Twitter | mm-drvr-tw | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Genesys Hub Plug-in for Workspace Desktop Edition | es-hub-pl-wde | 9.1 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Social Media Plug-in for Workspace Desktop Edition | mm-wde-plug | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Social Media Plugin for Workspace Desktop Edition | gse-wde-plug | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | Social Messaging Server | mm-socmsg | 8.5 | Documentation:System:SOE:MessagingApps:Current |
| Messaging Apps/Social Engagement | SOERNdemo | soerndemo | 9.0 | Documentation:System:SOE:MessagingApps:Current |
| Multimedia Connector for Skype for Business | Genesys T-Server and UCMA Connector for Skype for Business | skype-tsvr-c | 8.5 | Documentation:System:SOE:MultimediaConnectorForSkypeForBusiness:Current |
| Multimedia Connector for Skype for Business | Genesys T-Server and UCMA Connector for Skype for Business | skype-tsvr-c | 9.0 | Documentation:System:SOE:MultimediaConnectorForSkypeForBusiness:Current |
| Multimedia Connector for Skype for Business | T-Server for Microsoft UC | skype-tsrv-c | 8.5 | Documentation:System:SOE:MultimediaConnectorForSkypeForBusiness:Current |
| Multimedia Connector for Skype for Business | Workspace Plugin for Microsoft Skype for Business | wde-pl-skype | 8.5 | Documentation:System:SOE:MultimediaConnectorForSkypeForBusiness:Current |
| Platform SDK | Platform SDK for .NET | psdk-net | 8.5 | Documentation:System:SOE:PlatformSDK:Current |
| Platform SDK | Platform SDK for .NET | psdk-net | 9.0 | Documentation:System:SOE:PlatformSDK:Current |
| Platform SDK | Platform SDK for Java | psdk-java | 8.5 | Documentation:System:SOE:PlatformSDK:Current |
| Platform SDK | Platform SDK for Java | psdk-java | 9.0 | Documentation:System:SOE:PlatformSDK:Current |
| Pulse Advisors | Advisors Genesys Adapter | pma-aga | 9.0 | Documentation:System:SOE:PMAdvisors:Current |
| Pulse Advisors | Advisors Platform | pma-plt | 9.0 | Documentation:System:SOE:PMAdvisors:Current |
| Pulse Advisors | Contact Center Advisor and Workforce Advisor | pma-ccawa | 9.0 | Documentation:System:SOE:PMAdvisors:Current |
| Pulse Advisors | Frontline Advisor | pma-fa | 9.0 | Documentation:System:SOE:PMAdvisors:Current |
| Real-Time Metrics Engine | Stat Server | stat-svr | 8.5 | Documentation:System:SOE:RealTimeMetricsEngine:Current |
| Real-Time Metrics Engine | StatServerTest | stat-svr-test | 9.0 | Documentation:System:SOE:RealTimeMetricsEngine:Current |
| SIP Endpoint SDK | SIP Endpoint SDK for .NET | sepsdk-net | 9.0 | Documentation:System:SOE:SIPEndpointSDK:Current |
| SIP Endpoint SDK | SIP Endpoint SDK for OS X | sep-sdk-osx | 8.5 | Documentation:System:SOE:SIPEndpointSDK:Current |
| SIP Endpoint SDK | SIP Endpoint SDK for OS X | sep-sdk-osx | 9.0 | Documentation:System:SOE:SIPEndpointSDK:Current |
| Solution Reporting | CCPulse+ | ccpulse | 8.5 | Documentation:System:SOE:SolutionReporting |
| Solution Reporting | CCPulse+ | ccpulse | 9.0 | Documentation:System:SOE:SolutionReporting |
| Solution Reporting | CCPulse+ | ccpulse | 9.1 | Documentation:System:SOE:SolutionReporting |
| TestSOE | TestSOE | testsoe | 9.0 | Documentation:System:SOE:ES |
| TestSOE1 | TestSOE1 | testsoe1 | 9.1 | Documentation:System:SOE:ES |
| TestSOE2 | TestSOE2 | testsoe2 | 8.5 | Documentation:System:SOE:ES |
| Universal Contact Server | Genesys Data Processing Server | ucs-gdps | 9.0 | Documentation:System:SOE:UniversalContactServer:Current |
| Universal Contact Server | Universal Contact Server | mm-ucs | 8.5 | Documentation:System:SOE:UniversalContactServer:Current |
| Universal Contact Server | Universal Contact Server | ucs | 9.1 | Documentation:System:SOE:UniversalContactServer:Current |
| Universal Contact Server | Universal Contact Server Manager | mm-ucsm | 8.5 | Documentation:System:SOE:UniversalContactServer:Current |
| Universal Contact Server | Universal Contact Server Proxy | mm-ucsp | 8.5 | Documentation:System:SOE:UniversalContactServer:Current |
| Web Services and Applications | Web Services and Applications | web-svr-apps | 8.5 | Documentation:System:SOE:GenesysWebServicesandApplications:Current |
| Workforce Management | Workforce Management API | wm-api | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Builder | wm-bldr | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Configuration Utility | wm-cu | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Daemon | wm-dm | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Data Aggregator | wm-da | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Database Utility | wm-dbu | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Server | wm-svr | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workforce Management | Workforce Management Web | wm-web | 8.5 | Documentation:System:SOE:WorkforceManagement:Current |
| Workspace Desktop Edition | Workspace Desktop Edition | wde | 8.5 | Documentation:System:SOE:WorkspaceDesktopEdition:Current |
This page was last edited on June 27, 2023, at 07:43.
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