CargoTables/PDMSchema
Table structure:
- schemaName - String
- shortDesc - Wikitext
- priority - String
- diagram - List of String
- caption - List of String
- diagramComment - String
- schemaDesc - Wikitext
This table has 18 rows altogether.
| Page | schemaName | shortDesc | priority | diagram | caption | diagramComment | schemaDesc |
|---|---|---|---|---|---|---|---|
| Documentation:ICON:Library:Schema-ActiveCall:8.1DRAFT | Active Call and Active Interaction | 2 tables, containing data related to the latest states of active calls and interactions. | 8 | Schema-ActiveCall | Active Call and Active Interaction Data Model Diagram | [Show] | |
| Documentation:ICON:Library:Schema-ActiveCall:8.1PDMSource | Active Call and Active Interaction | 2 tables, containing data related to the latest states of active calls and interactions. | 8 | Schema-ActiveCall | Active Call and Active Interaction Data Model Diagram | [Show] | |
| Documentation:ICON:Library:Schema-Core:8.1DRAFT | Core | 76 tables, containing data related to configuration, calls and parties, attached data, logins and sessions, services and dictionaries, and logs. | 1 | Schema-Core-Config1 • Schema-Core-Config2 • Schema-Core-Config3 • Schema-Core-CallNParty • Schema-Core-Adata • Schema-Core-LoginSess • Schema-Core-SvcNDict • Schema-Core-Log | Configuration Tables - diagram 1 of 3 • Configuration Tables - diagram 2 of 3 • Configuration Tables - diagram 3 of 3 • Call- and Party-Related Tables • Attached Data-Related Tables • Login- and Session-Related Tables • Service- and Dictionary-Related Tables • Log- and System-Related Tables | The following diagrams depict the schema groupings. The tables in each subdivision are shown with a clear background, and the tables to which they join in other subdivisions are shown with shaded backgrounds. Click any diagram to see a larger version. | |
| Documentation:ICON:Library:Schema-Core:8.1PDMSource | Core | 76 tables, containing data related to configuration, calls and parties, attached data, logins and sessions, services and dictionaries, and logs. | 1 | Schema-Core-Config1 • Schema-Core-Config2 • Schema-Core-Config3 • Schema-Core-CallNParty • Schema-Core-Adata • Schema-Core-LoginSess • Schema-Core-SvcNDict • Schema-Core-Log | Configuration Tables - diagram 1 of 3 • Configuration Tables - diagram 2 of 3 • Configuration Tables - diagram 3 of 3 • Call- and Party-Related Tables • Attached Data-Related Tables • Login- and Session-Related Tables • Service- and Dictionary-Related Tables • Log- and System-Related Tables | The following diagrams depict the schema groupings. The tables in each subdivision are shown with a clear background, and the tables to which they join in other subdivisions are shown with shaded backgrounds. Click any diagram to see a larger version. | |
| Documentation:ICON:Library:Schema-CustDispAdata:8.1DRAFT | Custom Dispatcher Attached Data | 1 table, containing data related to attached call data from a custom attached data dispatcher. | 6 | Schema-CustDispAdata | Custom Dispatcher Attached Data Data Model Diagram | 1 table, containing data related to attached call data from a custom attached data dispatcher. | |
| Documentation:ICON:Library:Schema-CustDispAdata:8.1PDMSource | Custom Dispatcher Attached Data | 1 table, containing data related to attached call data from a custom attached data dispatcher. | 6 | Schema-CustDispAdata | Custom Dispatcher Attached Data Data Model Diagram | 1 table, containing data related to attached call data from a custom attached data dispatcher. | |
| Documentation:ICON:Library:Schema-CustStates:8.1DRAFT | Custom States | 3 tables, containing data related to user data attached to voice interactions. | 5 | Schema-CustStates | Custom States Data Model Diagram | 3 tables, containing data related to user data attached to voice interactions. | |
| Documentation:ICON:Library:Schema-CustStates:8.1PDMSource | Custom States | 3 tables, containing data related to user data attached to voice interactions. | 5 | Schema-CustStates | Custom States Data Model Diagram | 3 tables, containing data related to user data attached to voice interactions. | |
| Documentation:ICON:Library:Schema-DSS:8.1DRAFT | Data Source Session Control | 5 tables, containing data related to session control for each ICON provider. | 7 | Schema-DSS | Data Source Session Control Data Model Diagram | [Show] | |
| Documentation:ICON:Library:Schema-DSS:8.1PDMSource | Data Source Session Control | 5 tables, containing data related to session control for each ICON provider. | 7 | Schema-DSS | Data Source Session Control Data Model Diagram | [Show] | |
| Documentation:ICON:Library:Schema-MMAdata:8.1DRAFT | Multimedia Attached Data | 2 tables, containing details related to attached data in multimedia interactions. | 3 | Schema-MMAdata | Data Model Diagram for Multimedia Attached Data | This schema contains tables that store data related to predefined logical keys in the attached data of multimedia interactions. | |
| Documentation:ICON:Library:Schema-MMAdata:8.1PDMSource | Multimedia Attached Data | 2 tables, containing details related to attached data in multimedia interactions. | 3 | Schema-MMAdata | Data Model Diagram for Multimedia Attached Data | This schema contains tables that store data related to predefined logical keys in the attached data of multimedia interactions. | |
| Documentation:ICON:Library:Schema-Outbound:8.1DRAFT | Outbound Contact | 12 tables, containing data relating to Genesys Outbound Contact. | 2 | Schema-Outbound | Outbound Contact Data Model Diagram | 12 tables, containing data relating to Genesys Outbound Contact. | |
| Documentation:ICON:Library:Schema-Outbound:8.1PDMSource | Outbound Contact | 12 tables, containing data relating to Genesys Outbound Contact. | 2 | Schema-Outbound | Outbound Contact Data Model Diagram | 12 tables, containing data relating to Genesys Outbound Contact. | |
| Documentation:ICON:Library:Schema-VirtualQ:8.1DRAFT | Virtual Queue | 1 table, containing data related to virtual queues in call processing. | 4 | Schema-VQ | Virtual Queue Data Model Diagram | 1 table, containing data related to virtual queues in call processing. | |
| Documentation:ICON:Library:Schema-VirtualQ:8.1PDMSource | Virtual Queue | 1 table, containing data related to virtual queues in call processing. | 4 | Schema-VQ | Virtual Queue Data Model Diagram | 1 table, containing data related to virtual queues in call processing. | |
| Documentation:ICON:Library:Schema-VQHist:8.1DRAFT | Virtual Queue History | 1 table, containing data related to Universal Routing Server timestamps for virtual queues. | 9 | Schema-VQHist | Virtual Queue History Data Model Diagram | The single table in this schema captures timestamps from Universal Routing Server (URS) related to virtual queues (VQs). Important This functionality requires URS release 8.1.100.08 or higher. |
|
| Documentation:ICON:Library:Schema-VQHist:8.1PDMSource | Virtual Queue History | 1 table, containing data related to Universal Routing Server timestamps for virtual queues. | 9 | Schema-VQHist | Virtual Queue History Data Model Diagram | The single table in this schema captures timestamps from Universal Routing Server (URS) related to virtual queues (VQs). Important This functionality requires URS release 8.1.100.08 or higher. |
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