< User:Olena‎ | SS
Jump to: navigation, search

Olena/SS/MiscInfo

Files

https://docs.genesys.com/File:HASS8.5.109.png

SS-7708

Analyze object capacity levels for Stat Server use

Vitaliy Teryoshin added a comment - August 24, 2017

URS requests CurrentTargetState individually per agent. For groups URS requests CurenttState statistic.


Vitaly BARINOV added a comment - August 24, 2017

Here are the constraints:

StatObject Statistic Constraint
GroupAgents CurrentTargetState number of agents <= 32767
GroupAgents CurrentState number of agents <= 65535

So, if your agent-group has 50K agents or so, only 32767 of them will be reported in CurrentTargetState, requested by URS (if CurrentTargetState is requested for group, and not for each agent individually).

This page was last edited on June 27, 2018, at 21:13.
Comments or questions about this documentation? Contact us for support!