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= Choose Agents=
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By default, the business unit, sites, teams, and agents that were selected in the '''Objects''' pane when you clicked the [[CalItms#AddCldrItm|Add Calendar Items]] button are displayed and selected.
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# Change the selections, if necessary.
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# Click '''Next''' to continue.
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{{NoteFormat|If you select objects from more than one site, the '''Choose Calendar Item''' page displays a limited list of calendar item types: '''Availability''', '''Day Off''', '''Time Off''', '''Exceptions''', and '''Working Hours'''.|2}}
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See also: [[AddCalItmsWz|Add (or Edit) Calendar Items Wizard]].
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[[Category:V:PSAAS:Julie]]

Latest revision as of 02:04, June 22, 2020

Choose Agents

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.



By default, the business unit, sites, teams, and agents that were selected in the Objects pane when you clicked the Add Calendar Items button are displayed and selected.

  1. Change the selections, if necessary.
  2. Click Next to continue.
Tip
If you select objects from more than one site, the Choose Calendar Item page displays a limited list of calendar item types: Availability, Day Off, Time Off, Exceptions, and Working Hours.

See also: Add (or Edit) Calendar Items Wizard.

This page was last edited on June 22, 2020, at 02:04.
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