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Latest revision as of 02:19, June 22, 2020

MSW: Select Participants

Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.



To fill in the Participants screen in the Meeting Scheduler Wizard (MSW):

  1. Select any combination of agents.

    If you are creating a new meeting, you can select individual agents from multiple sites or teams, or you can select entire sites or teams. However, you can select only within the business unit for which you displayed the Intra-Day or Weekly view.
    Tip
    If you use an existing meeting, the list of participants is read-only.
  2. Click Next to proceed to the next screen in the wizard.
This page was last edited on June 22, 2020, at 02:19.
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