(Automated save: adding PEC_Migrated template.) |
|||
| Line 1: | Line 1: | ||
= Task Routing dashboards= | = Task Routing dashboards= | ||
| − | {{Template:PEC_Migrated}} | + | {{Template:PEC_Migrated|Target=[https://all.docs.genesys.com/PEC-REP/Current/RPRT/HRCXITaskRoutingReports Task Routing dashboards]}} |
| − | |||
<onlyinclude> | <onlyinclude> | ||
Revision as of 20:10, July 20, 2020
Task Routing dashboards
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Task Routing dashboards.
This page describes dashboards you can use to learn more about the performance of Genesys Task Routing in your PureEngage Cloud contact center. The dashboards in the Task Routing folder are ready-to-use, but as always, can be modified to suit your specific business needs.
Important
The reports in this folder are available on request; and depend on data provided by other Genesys components that may not be ready for you to use at this time. Check with your administrator to see if your environment is configured to run these reports.About Task Routing dashboards
The following dashboards are available in the CX Insights > Task Routing folder:
Comments or questions about this documentation? Contact us for support!