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= Create and Manage Multiple Versions=
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To create multiple versions of your Standard Response:
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Click '''History''' under your Standard Response in the Category Tree to open the History configuration page. <br/>
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[[File:ESMgr_History.png|thumb|center|450px]]
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* When you save a new version, it retains everything except for attachments.
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* After you save multiple versions, use the '''Remove''' and '''Restore''' buttons to manage them.
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*To choose the version that appears on the Standard Response pane, select the check box for the version you want and click '''Restore'''.
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[[Category:V:PSAAS:Julie]]

Revision as of 16:59, June 7, 2019

Create and Manage Multiple Versions

To create multiple versions of your Standard Response:

Click History under your Standard Response in the Category Tree to open the History configuration page.

ESMgr History.png
  • When you save a new version, it retains everything except for attachments.
  • After you save multiple versions, use the Remove and Restore buttons to manage them.
  • To choose the version that appears on the Standard Response pane, select the check box for the version you want and click Restore.
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