Documentation:PSAAS:WMCloud:OrgSts:Public

Sites

Important

This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.

You can create and manage Sites in WFM by clicking Configuration > Organization and select Sites. Now you can:

• Create new sites
• Edit sites
• Delete sites
• Associate agents with sites
• Distribute agents between teams.